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Brady Keys

Overview Reviews (252) Inventory (371)

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Brady Keys

Brady Keys | Page 22

General Manager

Gene Messer Toyota

6102 19th St
Lubbock, TX 79407

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4.7

252 Reviews

Overview Reviews (252) Inventory (371)

4.7

252 Reviews

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252 Reviews of Brady Keys

March 21, 2025

Dealership Rating

Employee Rating

They are very polite, they have the knowledge and they take care of my vehicle take care of my vehicle More

by Elizabeth Quinonez

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 22, 2025 -

Gene Messer Toyota responded

Hello Elizabeth, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 20, 2025

Dealership Rating

Employee Rating

Service technicians were professional and courteous and answered all my questions., Car dealership was clean and service department was comfortable for customers waiting for their vehicle. answered all my questions., Car dealership was clean and service department was comfortable for customers waiting for their vehicle. More

by wefslp

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 22, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2025

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Employee Rating

Great service. Wait was a little longer than expected but understand they were very busy. Wait was a little longer than expected but understand they were very busy. More

by Melissadhenry2

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 20, 2025 -

Gene Messer Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

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Employee Rating

Wonderful service. They were helpful and accommodating. I’ve always received great service. This is my 4th Toyota. They were helpful and accommodating. I’ve always received great service. This is my 4th Toyota. More

by Ernest

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 18, 2025 -

Gene Messer Toyota responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 13, 2025

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Employee Rating

Service department is always spot on. Very friendly and they always keep you posted on the progress of your service. Very friendly and they always keep you posted on the progress of your service. More

by bdwarner

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 16, 2025 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2025

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Employee Rating

Colby did a great job. Friendly. Promised a time and got it delivered sooner. I’ll be back. Friendly. Promised a time and got it delivered sooner. I’ll be back. More

by Marc White

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colby

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Mar 15, 2025 -

Gene Messer Toyota responded

Hi Marc, thanks for your praise and kind comments about Colby. Feel free to reach out to us if you need anything. Have a wonderful day.

March 12, 2025

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Employee Rating

Great friendly fast service that you can rely upon. My first choice in Toyota service! My first choice in Toyota service! More

by ljanuary52

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 15, 2025 -

Gene Messer Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 11, 2025

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Employee Rating

Gene Messer has the largest inventory and best prices out of every dealership I searched in the West Texas/ New Mexico region. My salesman Andrew was available to do all my paperwork over the phone and onlin of every dealership I searched in the West Texas/ New Mexico region. My salesman Andrew was available to do all my paperwork over the phone and online. Andrew was also responded to my text at 11PM just 5 minutes later when I was having an issue with getting my title. I appreciate his dedication to helping me get a new car. More

by mwb1457

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 14, 2025 -

Gene Messer Toyota responded

Hi, thank you so much for the positive review! If you're ever in need of more help, please let us know!

March 09, 2025

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Employee Rating

Everything was bone in a timely manner. All was explained before anything was done very professionally done All was explained before anything was done very professionally done More

by Ricka_coats

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Womack

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Mar 10, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2025

Dealership Rating

Employee Rating

2nd time things disappear from my car last time was a yeti cu. Today was a case of drinking water! yeti cu. Today was a case of drinking water! More

by Bettyboopsies69

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Mar 12, 2025 -

Gene Messer Toyota responded

I apologize for your experience. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Dave Randall Service Manager drandall@genemesser.com

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