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Brady Keys

Overview Reviews (252) Inventory (371)

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Brady Keys

Brady Keys | Page 24

General Manager

Gene Messer Toyota

6102 19th St
Lubbock, TX 79407

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4.7

252 Reviews

Overview Reviews (252) Inventory (371)

4.7

252 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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252 Reviews of Brady Keys

February 19, 2025

Dealership Rating

Employee Rating

Nice experience Bryan helped with kind professional promptness and service was quick and precise work. promptness and service was quick and precise work. More

by bobh

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan

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Feb 21, 2025 -

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with Bryan! Feel free to reach out to us if you need anything. Have a wonderful day.

February 18, 2025

Dealership Rating

Employee Rating

Prompt , courteous & informative . They put me right in queue and showed me to a comfortable waiting area. They put me right in queue and showed me to a comfortable waiting area. More

by zee

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 21, 2025 -

Gene Messer Toyota responded

Hi Zee, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

Dealership Rating

Employee Rating

Dealership building is incredible and the employees are kind and courteous. From the second I stepped foot onto the lot, I was greeted by multiple sales people. kind and courteous. From the second I stepped foot onto the lot, I was greeted by multiple sales people. More

by Rodi2208

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 19, 2025 -

Rodi2208 responded

Jake is the man. Especially on his scooter!! :) He made the process super easy to understand and answered every question I had before making a decision.

February 12, 2025

Dealership Rating

Employee Rating

Always very very friendly, great great service very. very knowledgeable and great great customer's service very knowledgeable and great great customer's service More

by 59Tambo

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2025 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2025

Dealership Rating

Employee Rating

Fue excelente el servicio dealer y del vendedor Gerardo, gracias a él pude comprar mi Toyota gracias a él pude comprar mi Toyota More

by Edel Alejandro

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gerardo es un excelente vendedor ⭐️⭐️⭐️⭐️⭐️

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Feb 12, 2025 -

Gene Messer Toyota responded

Hola Edel, gracias; ¡Apreciamos sus comentarios! Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de poder ayudar!

January 14, 2025

Dealership Rating

Employee Rating

Very friendly acted as though they cared about me as a customer. Salesman was great and young man in finance was prompt easy to deal with customer. Salesman was great and young man in finance was prompt easy to deal with More

by larry

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean Aherain. Don Smith

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Jan 16, 2025 -

Gene Messer Toyota responded

Hello Larry, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2024

Dealership Rating

Employee Rating

Great dealership with great service and management! The dealership is very clean with very respectful employees. Only dealership where they hold the door open for you. First class business! The dealership is very clean with very respectful employees. Only dealership where they hold the door open for you. First class business! More

by Stevo

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Randall - Great!

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Jan 02, 2025 -

Gene Messer Toyota responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 18, 2024

Dealership Rating

Employee Rating

Gene Messer Toyota is the best! Great Employees and very nice and professional! Will continue using them ! Great Employees and very nice and professional! Will continue using them ! More

by Q

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Don Smith, Irma Swetnam

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Dec 21, 2024 -

Gene Messer Toyota responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

October 19, 2024

Dealership Rating

Employee Rating

This car Dealer ship is the best I have seen in the nation ,with all my work,WOW. nation ,with all my work,WOW. More

by Dennis Goodman

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Anderson, Steve Campbell, Matthew Crasta, Joe Enriquez, Dickie Jackson, Jessica Simpson, Irma Swetnam

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Oct 23, 2024 -

Gene Messer Toyota responded

Hello Dennis, we are so happy to read such a great review about Gene Messer Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

September 18, 2024

Dealership Rating

Employee Rating

Service advisor Bryan is always so incredible everytime I have had to bring car in and the Gm is also been amazing helping have had to bring car in and the Gm is also been amazing helping More

by Texasboo76

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan in service

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Sep 21, 2024 -

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with Bryan and team! Please don't hesitate to reach out to us if there's anything more we can do!

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