Brady Keys
Brady Keys at Gene Messer Toyota

Brady Keys | Page 5

General Manager

Gene Messer Toyota

6102 19th St
Lubbock, TX 79407

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4.7
245 Reviews
4.7

245 Reviews

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245 Reviews of Brady Keys

February 08, 2026

Dealership Rating
Employee Rating

Bryan in customer service was excellent explained tire sensor issues. Excellent very helpful and courteous. More

by Atrevino2414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan

Feb 12, 2026

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2026

Dealership Rating
Employee Rating

Muy buen trato del vendedor de autos Gustavo Alanis, me ayudó en el proceso de la compra del vehículo y proporcionó información del vehículo para decidir mi mejor compra, dieron seguimiento a la parte fina More

by Jose Llanas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erick y Gustavo Alanís

Feb 05, 2026

Gene Messer Toyota responded

Hola José, nos alegra mucho que nuestro personal te haya brindado un excelente servicio durante tu visita a Gene Messer Toyota. Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un excelente día!

February 03, 2026

Dealership Rating
Employee Rating

Courteous, prompt, friendly staff. Recalls done in a timely manner. Waited only a few minutes, signed papers & I was on my way. More

by carolynjanesabbott
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda

Feb 05, 2026

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2026

Dealership Rating
Employee Rating

Luke the sales person amd John the finance guy both got me in my new truck. This was flawless and quick for a better feal than Inanticipated More

by rchesser01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2026

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 03, 2026

rchesser01 responded

Thank uou Gene Messer for getting me whatvinneeded at my price

Feb 03, 2026

rchesser01 responded

Thank uou - excellent process

February 01, 2026

Dealership Rating
Employee Rating

Salesman was not pushy and did everything to please us. I would definitely recommend gene messer dealerships More

by Kellyk79423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2026

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2026

Dealership Rating
Employee Rating

Adam is the best service tech Ever. Gene Messer is an high quality dealership. They always provide knowledgeable and courteous service. More

by kirk.cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam in service

Feb 02, 2026

Gene Messer Toyota responded

Hi, we're happy you found Adam to be so supportive during your experience here at Gene Messer Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2026

Dealership Rating
Employee Rating

Best dealer ship around made the process super easy Doug the sales man helped make sure everything played out well More

by Chrishtc575
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug sales, Josh financing

Feb 02, 2026

Gene Messer Toyota responded

Hi, we're happy you found Doug to be so supportive during your experience here at Gene Messer Toyota. If you have any further questions, please don't hesitate to reach out!

January 23, 2026

Dealership Rating
Employee Rating

We have been dealing with Toyota for the last 25 years. Their customer service is fantastic. The sales people are great the way they greet us is fantastic. Just great all the way around. More

by Herlinda Garza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Statson Wims

Jan 24, 2026

Gene Messer Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2026

Dealership Rating
Employee Rating

everything was made very simple and professional,great customer service,have sent your dealership customers. More

by rstanley333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: forgot

Jan 24, 2026

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2026

Dealership Rating
Employee Rating

Geoff and his financial team were incredible. Everything about purchasing a new car was smooth and flawless. Geoff didn't make us feel pressured or rushed to make a deal- A true stand up salesman More

by J_Johnson1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoff

Jan 21, 2026

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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