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Brady Keys
Brady Keys at Gene Messer Toyota

Brady Keys | Page 5

General Manager

Gene Messer Toyota

6102 19th St
Lubbock, TX 79407

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4.7
252 Reviews
4.7

252 Reviews

Write a Review

252 Reviews of Brady Keys

February 21, 2026

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Employee Rating

The service I received was excellent,speedy and very reasonable. I would recommend this dealership. More

by dschwertne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2026

Gene Messer Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 17, 2026

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Employee Rating

Gene Messer Toyota service was excellent! Adam our service advisor was awesome. Very knowledgeable and helpful! More

by Abethbird40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Baugher

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Feb 19, 2026

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2026

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Employee Rating

Adam my service advisor was prompt and professional. Dave and his team at Toyota are number one! More

by enaudc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam, Dave, Brian

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Feb 15, 2026

Gene Messer Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2026

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Employee Rating

Very understanding and helpful and tell you what you need done to your car and what they done More

by wormly42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2026

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2026

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Employee Rating

Repaired car as promised and didn’t cost me an arm or leg. Thank you. More

by oflores346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick

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Feb 13, 2026

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 10, 2026

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Employee Rating

The purchase was easy and explained well. All personal we attentive to my needs and wanted features. More

by cgc7938
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 13, 2026

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 09, 2026

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The required maintenance went really well. They were very professional and the service didn’t take long. More

by dvmatte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2026

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2026

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Employee Rating

Bryan in customer service was excellent explained tire sensor issues. Excellent very helpful and courteous. More

by Atrevino2414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan

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Feb 12, 2026

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2026

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Employee Rating

Muy buen trato del vendedor de autos Gustavo Alanis, me ayudó en el proceso de la compra del vehículo y proporcionó información del vehículo para decidir mi mejor compra, dieron seguimiento a la parte fina More

by Jose Llanas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erick y Gustavo Alanís

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Feb 05, 2026

Gene Messer Toyota responded

Hola José, nos alegra mucho que nuestro personal te haya brindado un excelente servicio durante tu visita a Gene Messer Toyota. Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un excelente día!

February 03, 2026

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Employee Rating

Courteous, prompt, friendly staff. Recalls done in a timely manner. Waited only a few minutes, signed papers & I was on my way. More

by carolynjanesabbott
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda

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Feb 05, 2026

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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