Our all over experience was great.
Bassett was great in understanding the car I was looking for and bridging the gap.
Bassett was great in understanding the car I was looking for and bridging the gap.
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by aaghodke
Verified Customer
Verified Customer
Sep 17, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your positive experience with us. We are delighted to hear that your overall experience was excellent and that our team was able to understand exactly what you were looking for in a vehicle. It means so much to us when we can successfully connect our customers with the right car and make the process smooth for you. Your feedback helps us continue providing the quality service that our customers deserve, and we truly appreciate you choosing us for your automotive needs.
Al was wonderful to work with, he was patient and seemed
happy to help with the whole process.
happy to help with the whole process.
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by abbienrich
Other Employees Tagged:
Al Conkleton
Sep 16, 2025 -
Crest INFINITI responded
We are delighted to hear about your positive experience with our team. It's wonderful to know that you found our staff member to be patient and genuinely enthusiastic about assisting you throughout the entire process. Providing exceptional customer service is something we take great pride in at Crest INFINITI, and your feedback confirms that we're meeting that goal. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Jeannie made the whole sales process easy.
I only stumbled in the dealership and was not familiar with the brand. The QX60 was nicer than the Lexus TX. I’m impressed by the maintenance include
I only stumbled in the dealership and was not familiar with the brand. The QX60 was nicer than the Lexus TX. I’m impressed by the maintenance included.
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by lizmb70
Verified Customer
Verified Customer
Sep 10, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your wonderful experience with us. We're thrilled that your visit turned into such a positive discovery, even though you initially weren't familiar with our brand. It's fantastic to hear that the QX60 exceeded your expectations and impressed you more than other luxury vehicles you considered. We take great pride in offering vehicles that truly stand out in terms of quality and features. We're also delighted that you found value in our maintenance program - it's one of the ways we show our commitment to taking care of our customers long after the purchase. Your feedback about how smooth and effortless your sales experience was means a great deal to us, as we strive to make every customer feel comfortable and confident in their decision.
It was a really good experience buying a new Car , QX 80
at Crest INFINITI .
at Crest INFINITI .
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by AJESH_JDP
Verified Customer
Verified Customer
Sep 08, 2025 -
Crest INFINITI responded
We are pleased to hear about your wonderful experience purchasing your new QX80 with us. It brings us great satisfaction to know that your car buying journey was positive and enjoyable. We truly appreciate you taking the time to share your feedback about your experience. Your satisfaction is our priority, and we look forward to serving you for all your future automotive needs.
Paul Washington was great.
I feel we got a great car at a very fair price.
I feel we got a great car at a very fair price.
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by MAXDUNHAM
Verified Customer
Verified Customer
Other Employees Tagged:
Paul Washington
Sep 02, 2025 -
Crest INFINITI responded
We are thrilled to hear about your positive experience. It sounds like you found exactly what you were looking for and felt confident in your purchase decision. We're pleased that you received excellent service and were able to drive away in a vehicle that met your needs at a price that felt right for you. Your feedback means a great deal to us, and we appreciate you taking the time to share your experience. We hope you enjoy many miles of driving satisfaction in your new car.
Everyone at Crest Infinity were extremely professional.
My husband and I were were impressed. We love Crest Infinity
My husband and I were were impressed. We love Crest Infinity
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by tammymayfield
Verified Customer
Verified Customer
Other Employees Tagged:
Rylie Angelone
Aug 04, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you and your husband were impressed with the professionalism shown by our entire team. It means so much to us at Crest INFINITI when customers feel valued and well cared for during their visit. Your kind words truly motivate us to continue delivering exceptional service to every guest who walks through our doors. We genuinely appreciate your trust in us and look forward to serving you again in the future.
Easy in and out very professional and friendly people I
love my Infiniti thank you
love my Infiniti thank you
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by ahmadr04
Verified Customer
Verified Customer
Jul 23, 2025 -
Crest INFINITI responded
We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that our team made your visit smooth and that you found everyone to be professional and welcoming. Your satisfaction with your vehicle means everything to us. We're thrilled that you're enjoying your INFINITI and we look forward to continuing to provide you with excellent service in the future.
This was the best car buying experience I have ever had.
I now own two Infiniti cars - both of which I puchased from this location.
Everybody that I interacted with was professional, honest, and helpful!
I now own two Infiniti cars - both of which I puchased from this location.
Everybody that I interacted with was professional, honest, and helpful!
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by JEREMYPSHIELDS
Verified Customer
Verified Customer
Jul 18, 2025 -
Crest INFINITI responded
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such an outstanding car buying experience and that you chose to return to us for your second INFINITI purchase. Your feedback about our team being professional, honest, and helpful truly means the world to us. We appreciate your trust in Crest INFINITI and are honored to have been part of your automotive journey twice. We look forward to continuing to serve you and providing the same exceptional experience in the future.
Overall Great Service, and Experience.
Everyone is courteous, and willing to work to ensure they deliver the deal that you desrve.
Everyone is courteous, and willing to work to ensure they deliver the deal that you desrve.
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by ASHTON JORDAN
Verified Customer
Verified Customer
Jul 18, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your wonderful experience with us, Ashton. We are thrilled to hear that you found our service exceptional and had such a positive experience with our team. It means so much to us that you felt everyone was courteous and dedicated to ensuring you received the deal you deserved. Your feedback about our commitment to delivering great service truly makes our day. We appreciate your trust and look forward to serving you again in the future.
From the moment I walked in, Jeannie made me feel
welcomed and taken care of. She was friendly, knowledgeable, patient, and genuinely interested in helping me find the right car for my needs — not ju
welcomed and taken care of. She was friendly, knowledgeable, patient, and genuinely interested in helping me find the right car for my needs — not just making a sale. Her professionalism and warmth made the whole process smooth and enjoyable.
Dylan stepped in to help break down the financials, and I can’t thank him enough for his clarity and honesty. He explained everything in a way that actually made sense — no pressure, no confusion, just straight facts and real support. I appreciated how transparent and approachable he was through the entire discussion.
Jeremy, the finance wizard, made signing the paperwork surprisingly painless. He walked me through every document, answered all my questions, and made sure I understood exactly what I was signing. He was respectful of my time and truly efficient, without ever rushing me.
And then there’s Al — who brought the laughs and lightened the mood with perfect comedic timing. Car buying can be stressful, but Al made sure there were plenty of smiles along the way. A true vibe curator.
Together, this team made what could’ve been a stressful process feel effortless. I left with a great car, a great deal, and total confidence in the people who helped me get there. Highly recommend working with them — they’re the real deal!
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by T.VERNON0
Verified Customer
Verified Customer
Other Employees Tagged:
Jeannie Dang
, Al Conkleton, Dylan, Jeremy
Jul 15, 2025 -
Crest INFINITI responded
Thank you for taking the time to share your wonderful experience with our team. We are thrilled to hear that Jeannie made you feel welcomed from the very beginning and helped you find the perfect vehicle for your needs. Her dedication to understanding what you were looking for rather than simply focusing on making a transaction truly reflects our commitment to putting customers first.
We are delighted that Dylan was able to provide the clarity and transparency you needed when reviewing the financial details. His straightforward approach and honest communication are exactly what we strive for in every customer interaction. It sounds like Jeremy made the paperwork process smooth and efficient while ensuring you felt comfortable and informed throughout. His attention to detail and respect for your time exemplify the professional service we aim to deliver.
We love hearing that Al brought some laughter and positive energy to your experience. Car purchasing can indeed feel overwhelming, and having someone who can lighten the atmosphere while maintaining professionalism makes all the difference.
Your feedback about our team working together to create an effortless experience means everything to us. We are proud that you drove away not only with a great vehicle and deal but also with complete confidence in the people who assisted you. Thank you for recommending our team - we truly appreciate your trust in us.
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4 yrs, 11 mos
