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Braelynn Merrell

Overview Reviews (263) Inventory (653)

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Braelynn Merrell

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Braelynn Merrell | Page 25

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Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

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4.9

263 Reviews

Overview Reviews (263) Inventory (653)

4.9

263 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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263 Reviews of Braelynn Merrell

January 30, 2023

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Employee Rating

Braelynn is always a pleasure to work with anytime I need service done it gets done timely and accurately and always kept fully informed during the process! service done it gets done timely and accurately and always kept fully informed during the process! More

by ksherman0

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Recommend Dealer

Yes

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January 26, 2023

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I love how they take care of there people and when it's time for me to get my new car ill be there to get it thank you somuch time for me to get my new car ill be there to get it thank you somuch More

by JOANNJNN33

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Recommend Dealer

Yes

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January 21, 2023

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So far they have been good. Need to improve on communication with the customer better Need to improve on communication with the customer better More

by slasalle0

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Luke Kiser

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January 20, 2023

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Braelynn, Luke and Adam were very friendly upon my visit for an oil change. I was done within half hour - very pleased!! for an oil change. I was done within half hour - very pleased!! More

by NJH530

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Luke Kiser

Helpful 0

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January 20, 2023

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This store was efficent and the staff was friendly. The store itself was clean and well maintained The store itself was clean and well maintained More

by lumberhyper

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Helpful 0

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Jan 20, 2023 -

Mastrovito Hyundai responded

Hello! Thanks for taking the time to complete this review. We are happy to hear that you received friendly and efficient service at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 20, 2023

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My experience with Mastrovito Hyundai has been and continues to be more than exceptional! Great team over there, in both the sales and service areas! Job well done! continues to be more than exceptional! Great team over there, in both the sales and service areas! Job well done! More

by bhansen5

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kristian Smith, Gina Mastrovito-Smith, Aldin Mekic, Kristian Mastrovito-Smith , Frank Mastrovito was exceptionally helpful as well!

Helpful 0

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Jan 20, 2023 -

Mastrovito Hyundai responded

Hello! Thanks so much for taking the time to complete this review. We are happy to hear that you received exceptional service from the team at Mastrovito Hyundai. We sincerely appreciate your business, support, and kind words. #makeyourmovetomastrovito

January 14, 2023

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Employee Rating

The issue with the dash screen not coming on when I turn the car on is still happening. Sometimes it comes on and sometimes I have to turn the car off and back on to get the screen to come on. the car on is still happening. Sometimes it comes on and sometimes I have to turn the car off and back on to get the screen to come on. More

by bcharles18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Helpful 0

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Jan 16, 2023 -

Mastrovito Hyundai responded

Hello, thank you so much for taking the time to speak with me. I look forward to your video so we have a better chance at duplicating the issue for you. As stated, all updates were provided and the issue did not duplicate itself while at the shop. As soon as I receive the video - we will make arrangements to get you back here right away. Thank you so much! Gina

Jan 16, 2023 -

bcharles18 responded

I spoke to Gina who is going to work with me to fix the issue. I will send the video soon. Thank you.

January 14, 2023

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I am very pleased with the service that my car received while at Mastroviti Hyundai. while at Mastroviti Hyundai. More

by RLARKIN1

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Helpful 0

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Jan 16, 2023 -

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 14, 2023

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Employee Rating

Was first time there to get service for hyundai. Everything went smoothly and had excellent service Everything went smoothly and had excellent service More

by 11421lrp

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 16, 2023 -

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 12, 2023

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Employee Rating

Got my car in on time took around an hour and a half very professional professional More

by gima.terrie

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Helpful 0

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Jan 16, 2023 -

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

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