Braelynn Merrell | Page 6

I like my oil changed more often than the standard schedule. You could say it was just an oil change, but something happened that made it exceptional. I was cheerfully greeted by Rhiannon Rosen and schedule. You could say it was just an oil change, but something happened that made it exceptional. I was cheerfully greeted by Rhiannon Rosen and Brealynn Merrell. Rhiannon was my service assistant on this day. Once my car was taken in, Rhiannon approached me. I was on the showroom floor and she offered a service contract for oil changes. This will save me a tremendous amount of money. I would get three for a set price. I was amazed. More amazed of the customer service given. This reflects well on the brand and dealership. I always say, you can't be told no unless you ask, and the greater disappointment is having not asked. Rhiannon gets 5 stars. Brealynn, Luke and the complete service team are spectacular. Frank, keep doing what your doing. Your teams loyalty to you shows it's more than a job. Thank you all! Jeff Shepard. More

by Jeff Shepard Verified Customer Verified Customer

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This is a great dealership with great staff. It’s always a pleasure to bring my cars to them for service. (Incidentally, all three cars of mine were purchased here…) It’s always a pleasure to bring my cars to them for service. (Incidentally, all three cars of mine were purchased here…) More

by tomantonoff2 Verified Customer Verified Customer

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Excellent service as usual everyone at the dealership is pleasant to deal with and very knowledgeable service department is second to none pleasant to deal with and very knowledgeable service department is second to none More

by agerardo1805 Verified Customer Verified Customer

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Service technician performed all the required work in a timely fashion (oil change, tire rotation, filter replacements, etc.). timely fashion (oil change, tire rotation, filter replacements, etc.). More

by tdangle Verified Customer Verified Customer

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Did oil change and NYS inspection Disappointed they didn’t rotate frontier tires though as we talked about didn’t rotate frontier tires though as we talked about More

by davidg3777 Verified Customer Verified Customer

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Outstanding customer service and support. No hassle, easy experience. You have earned a lifetime customer. No hassle, easy experience. You have earned a lifetime customer. More

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Best car-buying and best car-service experience ever. Bought three cars from this sho in three years. Bought three cars from this sho in three years. More

by tomantonoff2 Verified Customer Verified Customer

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I was very happy that my issue was resolved. The service department staff are friendly and helpful. The service department staff are friendly and helpful. More

by whitepony3470 Verified Customer Verified Customer

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Good people in both sales and service. I highly recommend both. Give them a try. I highly recommend both. Give them a try. More

by jacwood22 Verified Customer Verified Customer

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While I didn't buy my car from them, the whole service department gets 5 stars from me. I moved in 2024 to Mastrovito's coverage area and they have been outstanding. Issues my purchase dealership couldn't department gets 5 stars from me. I moved in 2024 to Mastrovito's coverage area and they have been outstanding. Issues my purchase dealership couldn't find they found and addressed right away. I can't speak to the buying experience but the service department is outstanding. More

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