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Braiden Draper
Braiden Draper at Ken Garff Mercedes-Benz of Salt Lake City

Braiden Draper

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

Contact Me
4.8
90 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

1 yr, 8 mos

4.8

90 Reviews

Write a Review

90 Reviews of Braiden Draper

May 20, 2025

Dealership Rating
Employee Rating

Very helpful employees. Easy to get an appointment. The parts are very overpriced. x x More

by lindacall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Blanchard

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May 10, 2025

Dealership Rating
Employee Rating

I really liked the fast service. They fixed my car in 2 days. I really liked everything. More

by valik13022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Bennion, Chris Keddington, Rossi Yerage, Carson Kraatz, Mark Curtis, Mickey Dailey, Kyle Jeffrey, Jason McDonough, Brian King

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April 29, 2025

Dealership Rating
Employee Rating

Best service department ever! ! However, the person that put this dealrater together needs to work on it a little more. Not very reactive to me trying to type in info !!!! More

by TANNIEHYDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Heaps, Mickey Dailey, Kyle Jeffrey, Jared Benjamin, Justin Franchow, Denice Jeffrey, Vivian Montes, Jason McDonough, Arleigh Carpenter

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April 26, 2025

Dealership Rating
Employee Rating

Excellent customer service both in sales and service. The service staff always goes above and beyond. True professionals. More

by stephanie2051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Bennion, Toni Seely, Cameron Telford, Vivian Montes, Colton Pearson

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Apr 28, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

April 16, 2025

Dealership Rating
Employee Rating

Prompt and polite service. Communication was reliable. I was grateful that the problem was taken care of on an emergency basis More

by Barbarabodager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

April 01, 2025

Dealership Rating
Employee Rating

Service was as expected with good communication throughout the total experience. Braiden was on top of things. More

by UALINDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 26, 2025

Dealership Rating
Employee Rating

Braiden was the service person and he did a good job in managing the service. Thanks. More

by NING.TIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

March 15, 2025

Dealership Rating
Employee Rating

Got there for a service warranty that my personal mechanic smoothly coordinated with Toni. Fortunately Braiden Draper was working that day & took wonderful care of my service. He got it going in a sw More

by JJLOKOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 19, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Dave Bennion, General Manager daveb@kengarff.com

March 07, 2025

Dealership Rating
Employee Rating

I was happy with the experience. It was all good. I really appreciate it. Yes. More

by aplaszlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 02, 2025

Dealership Rating
Employee Rating

Well done Service and sales took good care of me and made sure my choice was well informed More

by sew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Robinson, Carson Kraatz, Miles McCabe

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Mar 03, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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