Branden Cole
Branden Cole at Germain Honda of Surprise

Branden Cole

Sales Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Branden Cole

January 07, 2026

Dealership Rating
Employee Rating

I received top tier service from Shay. I was please with his professionalism and his ability to connect with me as a customer which made him very persuasive. The whole team was pleasant an More

by jhoopz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Germain Honda of Surprise responded

We would like to thank you for your recommendation and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer. Best Regards, Sassha Motz General Manager

December 21, 2025

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My whole experience purchasing my new Passport was the best experience I’ve ever had over all the decades I’ve bought either new or used cars. Jean Pierre (JP) was patient, professional, friendly and genu More

by gwsgar81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bell, Jean Pierre Rachid

Dec 22, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave this review, it means a lot to us. A positive experience is what we strive for every day. We appreciate you letting us know how we did and for choosing us for your automotive needs! We wish you many safe and happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

December 20, 2025

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Employee Rating

Our salesman, Jean Pierre Rachid, was patient and knowledgeable as we chose our new CRV. He was friendly and very professional. I would highly recommend him. More

by bdilling
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Jean Pierre Rachid

Dec 20, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave Jean this wonderful review! He will be honored to hear of your very kind words and to know how greatly you valued his service! We couldn't be more pleased to hear of your satisfaction, and we wish you and your family the safest of travels in your new Honda. Best Regards, Sassha Motz General Manager

December 08, 2025

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Employee Rating

Very pleased with the staff at Germain Honda. They were helpful and wanting to come up with ways to make the deal. More

by elongfellow
Recommend Dealer
Yes
Dec 08, 2025

Germain Honda of Surprise responded

We are grateful for your rating. We believe in transparency, and we work hard on making sure we provide an extraordinary experience, so we are happy you had such a positive experience. Thank you, Best Regards, Sassha Motz General Manager

November 27, 2025

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Employee Rating

Not a good writer. This part of the survey is ridiculous. Like my Honda, though More

by STEVEBUHLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2025

Germain Honda of Surprise responded

Thank you for choosing to work with us here at Germain Honda. Your business and kind 5-star rating mean so much to us all. We wish you many happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

November 25, 2025

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Employee Rating

Very clean and friendly staff and it’s close by my house would go there for future More

by Susansa68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Smith

Nov 26, 2025

Germain Honda of Surprise responded

We thank you for choosing to work with us here at Germain and wish you many safe and happy miles in your new Honda. Best Regards, Sassha Motz General Manager

November 22, 2025

Dealership Rating
Employee Rating

Shay was outstanding in the buying process. Super helpful a friendly. He made the process painless. We will recommend him to anyone shopping for a Honda. More

by kyaktus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews, Shay Guidry

Nov 24, 2025

Germain Honda of Surprise responded

Thanks so much! We sincerely appreciate your business and your positive feedback on your sales experience with Shay. Providing our guests with a stress-free dealership visit is what we're all about, so we're delighted to know that's what Shay delivered. Enjoy your new Honda from Germain Honda or Surprise. Best Regards, Sassha Motz General Manager

November 18, 2025

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Employee Rating

The experience was easy and everyone was very helpful. Thank you so much. That's why we came back More

by famcortez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2025

Germain Honda of Surprise responded

Thank you for your continued business and trust in our team to ensure your overall satisfaction. We wish you many safe and happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

November 18, 2025

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Employee Rating

Great experience with the purchase of our new car. Much thanks to Juan for his assistance. More

by tsmith4074
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Marino

Nov 19, 2025

Germain Honda of Surprise responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Sassha Motz General Manager

November 06, 2025

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Employee Rating

Very Nice experience. Not pushy but open to negotiate. Kiara Ruiz is the best. I More

by Mctejada2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz

Nov 07, 2025

Germain Honda of Surprise responded

Congratulations on your new Honda. We appreciate your business and thank your for taking the time to share your overall quality experience. Best Regards, Sassha Motz General Manager

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