Brandi Lucero | Page 2

Brandi, was an absolute professional from start to finish. I spoke with her the week prior , gave her the days that getting my jeep maintenance completed. It was scheduled from the time I pulled int finish. I spoke with her the week prior , gave her the days that getting my jeep maintenance completed. It was scheduled from the time I pulled into the bay to the time I signed the paperwork it was no more than 30 minutes. Absolutely the “ cream of the crop “. More

by Steve Verified Customer Verified Customer

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The staff are always helpful. They always go above and beyond. Thankful for them all. They always go above and beyond. Thankful for them all. More

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Brandi was great in helping get my truck taken care of. Communication was good throughout the entire process. Communication was good throughout the entire process. More

by precisionar20 Verified Customer Verified Customer

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Arrived about 15 minutes early and they took my vehicle immediately. Brandy was there to help me get my walker out of the van and the technician programmed my key fob in no time. Would highly recommend the immediately. Brandy was there to help me get my walker out of the van and the technician programmed my key fob in no time. Would highly recommend them More

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Brought my vehicle in for an oil change. Since the temperatures were cold I let the service advisor know to be careful when opening the hood because in cold weather if the car isn't heated u Since the temperatures were cold I let the service advisor know to be careful when opening the hood because in cold weather if the car isn't heated up the wiper hose can snap. After a few hours I come back to check on the status of the car and she let me know that the hose did snap and asked me if I had a picture with a time stamp showing it wasn't broken. At that time I told her no but I tested it before I got there and it wasn't snapped. I didn't even think to remember my ring camera shows it working right before I drove to the dealership. I asked to speak to her manager and she let me know with an attitude it's Saturday they aren't there on Saturday, like I would know that. The guy doing the oil change put a rubber hose on it to try to fix it but that doesn't work leaks fluid when ran. He offered to replace it for free so hopefully he keeps his word but it's been a few weeks and I still haven't heard anything back. Just a heads up, take pictures and video everything working on your vehicle. Since they are changing and letting people go they no longer care about good customer service. More

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Great. They helped looking for the problem. In the end it was nothing, they didn’t even charge for their hours of work! Thanks so much! They helped looking for the problem. In the end it was nothing, they didn’t even charge for their hours of work! Thanks so much! More

by sharon.kevin Verified Customer Verified Customer

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No extra comment at this time because Five Star rating should have said it all! should have said it all! More

by hedgesg Verified Customer Verified Customer

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Great work. All work completed in a timely manner and promised work completed. Definitely return All work completed in a timely manner and promised work completed. Definitely return More

by andersonwc1969 Verified Customer Verified Customer

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The service team was great the only issue was the wait on the part which was beyond their control. the part which was beyond their control. More

by garyallan Verified Customer Verified Customer

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I notice a lot of turn over at Foundation Auto the last year. However, the service has always been great. Very pleased. year. However, the service has always been great. Very pleased. More

by Erik Verified Customer Verified Customer

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