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Brandon Baker

Overview Reviews (112) Inventory (289)

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Brandon Baker

Brandon Baker | Page 9

Service Advisor

Victory Nissan of Mechanicsville

6564 Mechanicsville Turnpike
Mechanicsville, VA 23111

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112 Reviews

Overview Reviews (112) Inventory (289)

Dealership Experience

7 yrs

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112 Reviews

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112 Reviews of Brandon Baker

September 24, 2021

Dealership Rating

Employee Rating

I made my appointment two weeks and still waited 2 hours for just a oil change for just a oil change More

by myersrhonda360

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Sep 25, 2021 -

Victory Nissan of Mechanicsville responded

I am sorry to read that your most recent visit fell bellow that of your expectations. In addition to a Oil Change, we perform a multi check inspection, which depending on our findings, can take a little extra time as well. This should have all been shared, and my apologies that it was not. I have shared your comments with our Team in an effort to provide a more transparent and thorough expectation in regards to time. We realize your time is valuable, and appreciate the opportunity to be of service to you

September 24, 2021

Dealership Rating

Employee Rating

Great service and they got me right in. Very friendly. They always remember me, in a good way They always remember me, in a good way More

by STEVEANDMEME

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Wayne Haygood

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Sep 26, 2021 -

Victory Nissan of Mechanicsville responded

Hi Steveandmeme, we are very happy to have provided you with such a positive experience!

September 23, 2021

Dealership Rating

Employee Rating

Very pleased with the service I receive everytime I come. Brandon Baker always makes the experience great Brandon Baker always makes the experience great More

by v.denesejacobs

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 24, 2021 -

Victory Nissan of Mechanicsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 23, 2021

Dealership Rating

Employee Rating

Best sales staff and best service department! They all are a pleasure to work with me scheduling is an ease are a pleasure to work with me scheduling is an ease More

by CHEFazio

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 23, 2021 -

Victory Nissan of Mechanicsville responded

Thank you taking the time to rate your more recent visit to our Dealership. We appreciate you!

September 16, 2021

Dealership Rating

Employee Rating

They show concerns about your vehicle and any situation you bring to their attention about it. you bring to their attention about it. More

by Monty

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cody Ferri, Earl Rudd, Jonathan Gonzalez, Wayne Haygood, Colin Haygood , Ashley Eaton, Gary Hull, Elizabeth Kirby, Kelvin Solano

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Sep 27, 2021 -

Victory Nissan of Mechanicsville responded

Thank you very much, here at Hart Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (804) 417-1012. Thank you again for your support. Sincerely, Wayne Haygood

September 16, 2021

Dealership Rating

Employee Rating

The Hart Nissan dealership is the best place to deal with in terms salespeople, service, and overall customer experience, and I am always satisfied with the results I receive. in terms salespeople, service, and overall customer experience, and I am always satisfied with the results I receive. More

by daryl.isaac

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Gonzalez, Harlan Costea, Judy Davenport , Nathan Atkinson, Rebecca Barker, Justin Cure, Kevin Demers, Ashley Eaton, Ashley Reed

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Sep 27, 2021 -

Victory Nissan of Mechanicsville responded

September 12, 2021

Dealership Rating

Employee Rating

Jay went up and beyond to find the car i wanted and had it delivered in a timely manner. Thankfull all that they did to accommodate me. it delivered in a timely manner. Thankfull all that they did to accommodate me. More

by katherinebrown

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Anderson , Jay Neal

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Sep 13, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for the amazing review. We truly appreciate the opportunity to serve you, and earn your Business! Welcome to the Hart Family.

September 11, 2021

Dealership Rating

Employee Rating

My current car and the one before wears purchased at Hart Nissan. I was very satisfied with both purchases. Customer service is excellent! I’d recommend this dealer to anyone. Nissan. I was very satisfied with both purchases. Customer service is excellent! I’d recommend this dealer to anyone. More

by a.dianamcclendo

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 13, 2021 -

Victory Nissan of Mechanicsville responded

Thank you for the raving review and recommendation., We truly appreciate you!

September 11, 2021

Dealership Rating

Employee Rating

Good service and friendly personnel. The price is kind of high, but the work is great, I think you will get more business if your prices was a little cheaper high, but the work is great, I think you will get more business if your prices was a little cheaper More

by waynehill031411

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 11, 2021 -

Victory Nissan of Mechanicsville responded

Thank you! We appreciate the opportunity to be of service to you!

September 11, 2021

Dealership Rating

Employee Rating

Excellent service, fair charges, knowledgeable staff. Most importantly they listen to you and they help you to solve your problem.And beautiful atmosphereAnd clean environment Most importantly they listen to you and they help you to solve your problem.And beautiful atmosphereAnd clean environment More

by ALEXPEZAVEH.SOLAR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Wayne Haygood

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Sep 11, 2021 -

Victory Nissan of Mechanicsville responded

Thank you so much for the raving review!! We truly appreciate you and the opportunity to be of service!

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