Brandon Cannon
Brandon Cannon at Jim Ellis Buick GMC Mall of GA

Brandon Cannon

Service Lane Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
75 Reviews
4.6

75 Reviews

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75 Reviews of Brandon Cannon

August 31, 2025

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Employee Rating

Christie was so kind and such a great support with my car issues and Jim Ellis was very accommodating when I had to bring my car back for the same issue. More

by Koreyhughes1967
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Christie Ledbetter

August 27, 2025

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Excellent customer service. Loved the video showing the repairs being performed. Plenty of seating area to wait. More

by D Phillips
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

August 22, 2025

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The service department always go over and beyond on their services! Brandon, is a top tier employee! More

by LSJ
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Recommend Dealer
Yes
Aug 27, 2025

Jim Ellis Buick GMC Mall of GA responded

We're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!

August 21, 2025

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Service is always exceptional at this dealership. It is extremely clean in a very professional atmosphere. If you’re getting service on your vehicle, they have a great waiting area and they are even More

by Tammie Philips Thompson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, Ed Barnes

Aug 24, 2025

Jim Ellis Buick GMC Mall of GA responded

Tammie, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 02, 2025

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Employee Rating

It was a great and enjoyable experience Brandon was very thorough and great I will return More

by taejamaal
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

Aug 05, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

July 26, 2025

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Coolant control valve was replaced, and after receiving my truck back, the radiator was leaking. Note: Wasn’t leaking before they worked on the coolant system. Carried it back to have radiator replace More

by rhino5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Toole

Aug 05, 2025

Jim Ellis Buick GMC Mall of GA responded

If you'd be willing to provide more feedback, please reach out to us at (770) 872-0884 so we can assist you further.

July 24, 2025

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Employee Rating

With the expense associated with work performed by the dealership, it seems excessive to charge an additional fee for credit card use. I still think I was charged the fee even after requesting to pay as a More

by ehorne07
Recommend Dealer
No

Other Employees Tagged: Brandon Cannon

Aug 05, 2025

Jim Ellis Buick GMC Mall of GA responded

Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (770) 872-0884 so we can discuss your experience further. We look forward to hearing from you.

July 20, 2025

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Waited two weeks for a part that was suppose to be there on the schedule maintenance day and wasn’t informed it wasn’t there until I showed up after taking a day off and wasting my time. Great start to more More

by Road Warrior
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Aug 05, 2025

Jim Ellis Buick GMC Mall of GA responded

If you'd be willing to provide more feedback, please reach out to us at (770) 872-0884 so we can assist you further.

July 19, 2025

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That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. More

by KIWONGE.KATAKO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2025

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Employee Rating

Had my truck for 9 days in the month of June. They had it for the rest for multiple issues. After first repair, I get the truck back and have to bring it back 3 days later. 3 week wait, I fin More

by rhino5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 05, 2025

Jim Ellis Buick GMC Mall of GA responded

Here at Jim Ellis Buick GMC Mall of Georgia, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (770) 872-0884 to discuss ways we can better serve you in the future.

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