Service dept.
is excellent. Your phone system/answer Service is terrible. It hung up on me several times.
is excellent. Your phone system/answer Service is terrible. It hung up on me several times.
More
by terry.weiss
Verified Customer
Verified Customer
Service Price Transparency
May 10, 2025 -
Jim Ellis Buick GMC Mall of GA responded
We appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future.
Best wishes,
Jim Ellis Buick GMC Mall of Georgia
Very professional and explained the service in detail.
He had my vehicle in and out in no time.
He had my vehicle in and out in no time.
More
by CROCKER25
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Cannon
May 02, 2025 -
Jim Ellis Buick GMC Mall of GA responded
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!
Excellent service friendly professional with a smile!
I would recommend this dealership to friends and family.
I would recommend this dealership to friends and family.
More
by FASTLADYMAC
Service Price Transparency
Apr 29, 2025 -
Jim Ellis Buick GMC Mall of GA responded
We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Absolutely great!
Purchased the automobile over a year ago and the outstanding customer service remains professional, friendly and with a smile. Thank you Brandon fir
Purchased the automobile over a year ago and the outstanding customer service remains professional, friendly and with a smile. Thank you Brandon fir the awesome communication.
More
by FASTLADYMAC
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Cannon
Apr 29, 2025 -
Jim Ellis Buick GMC Mall of GA responded
We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. We hope you have a great day!
Very professional always have you in and out and
employees always have a smile on their face And never pressure you to get extra repairs done
employees always have a smile on their face And never pressure you to get extra repairs done
More
by Norman
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2025 -
Jim Ellis Buick GMC Mall of GA responded
Norman, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great work for a fair price!
Bannon kept me informed on the progress of the repairs!
Bannon kept me informed on the progress of the repairs!
More
by CLINTONFIELD
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2025 -
Jim Ellis Buick GMC Mall of GA responded
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Keep me informed and updated.
No issues will plan to use again in the future
No issues will plan to use again in the future
More
by CHRISLINBERG
Verified Customer
Verified Customer
Service Price Transparency
Mar 29, 2025 -
Jim Ellis Buick GMC Mall of GA responded
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Brandon is the best customer service in the servicing
department. He is understanding, informative, friendly, courteous, patient, professional, and always smiling (service with a smile). He keeps you abr
department. He is understanding, informative, friendly, courteous, patient, professional, and always smiling (service with a smile). He keeps you abreast all the way about your vehicle. Brandon also respects your time and values it. I really appreciate the customer service that I received from him. Thank you Brandon.
More
by Sashandy
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2025 -
Jim Ellis Buick GMC Mall of GA responded
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.
Very clean and professional, gave me very good detail on
the condition of the vehicle I have.
the condition of the vehicle I have.
More
by Sanquita
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2025 -
Jim Ellis Buick GMC Mall of GA responded
We're pleased to know we have been able to exceed your expectations and really help you out!
Fantastic dealership was a pleasure service was great
people very friendly and knowledgeable will continue to have my truck serviced here
people very friendly and knowledgeable will continue to have my truck serviced here
More
by dre3630
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2025 -
Jim Ellis Buick GMC Mall of GA responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!