Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Brandon Cannon

Overview Reviews (156)

Contact Me

View All Employees

< View All Employees

Brandon Cannon

Brandon Cannon | Page 2

Service Lane Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me

4.6

156 Reviews

Overview Reviews (156)

4.6

156 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Brandon Cannon

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

156 Reviews of Brandon Cannon

September 28, 2026

Dealership Rating

Employee Rating

Everyone was so helpful and knowledgeable. It was a pleasure doing business there. This is our 3rd car from Jim Ellis. It was a pleasure doing business there. This is our 3rd car from Jim Ellis. More

by Fmberb

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Oct 04, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we truly appreciate your continued trust in Jim Ellis Buick GMC Mall of Georgia. We look forward to being here whenever you need us.

September 24, 2026

Dealership Rating

Employee Rating

Issue reoccurred 2 times with this same dealership. At least between the Service Manager and Brandon it is temporarily resolved and will hopefully not happen ever again. At least between the Service Manager and Brandon it is temporarily resolved and will hopefully not happen ever again. More

by Mystf0169

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Sep 25, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 17, 2026

Dealership Rating

Employee Rating

We did not have an appointment and Brandon worked with us to get the service required. to get the service required. More

by genehallret

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Sep 22, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Gene, we appreciate you recognizing Brandon for helping you out even without an appointment. We're happy he was able to get your service taken care of and make things work for you. We really appreciate your business and are happy to have you as a customer at Jim Ellis Buick GMC Mall of Georgia.

September 16, 2026

Dealership Rating

Employee Rating

Everything was great My issue was resolved very quickly and professionally. I had a great experience and professionally. I had a great experience More

by Friedman.kevin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Sep 17, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Kevin, we’re glad your issue was resolved quickly and professionally at Jim Ellis Buick GMC Mall of Georgia. It’s great to know the whole experience went so well. We appreciate you choosing us!

September 08, 2026

Dealership Rating

Employee Rating

They fixed the problem. Even though it wasn't done the first time, they acknowledged the issue and got it right. Even though it wasn't done the first time, they acknowledged the issue and got it right. More

by Sobczakdavid

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Sep 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi David, I’m glad the team took the time to address the issue and get it resolved properly. We know it’s frustrating when something isn’t fixed the first time, so I’m glad they acknowledged what happened and made sure to get it right. Thank you for giving us the opportunity to make it right.

September 08, 2026

Dealership Rating

Employee Rating

Great service and the peoples too at the desk , my truck 2024 at4 sierra GMC 2500 .HD.. Now my truck run very good 2024 at4 sierra GMC 2500 .HD.. Now my truck run very good More

by j_amador03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Stecker, Ed Barnes, Melissa Toole, Charles Prayor, Tom Floystrop, Monica Hernandez, Dominic Fiorentino

Sep 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, I’m glad to hear your truck is running great after your visit. It’s also nice to know the service team at Jim Ellis Buick GMC Mall of Georgia treated you well from the moment you checked in. We appreciate you trusting us with your truck!

September 05, 2026

Dealership Rating

Employee Rating

Customer service is ALWAYS top tier The service department always provides hands down the best customer service of any GMC dealership I have dealt with in the past department always provides hands down the best customer service of any GMC dealership I have dealt with in the past More

by LSJ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Sep 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, it’s wonderful to hear that the service department at Jim Ellis Buick GMC Mall of Georgia has consistently given you such a great experience. Knowing you’ve worked with other GMC dealerships and still consider our customer service the best really says something. Thank you for continuing to trust our service team with your vehicle.

September 02, 2026

Dealership Rating

Employee Rating

The service was great. Brandon communicated well with me and explained the possible problem and the solution. I would continue working with Brandon when I get my vehicle se Brandon communicated well with me and explained the possible problem and the solution. I would continue working with Brandon when I get my vehicle serviced. More

by CHRISJONES0580

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Sep 04, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Chris, it really means a lot to hear that Brandon took such good care of you on your recent visit to Jim Ellis Buick GMC Mall of America. We are glad he kept you informed, explained what was going on, and made sure you understood the possible issue and solution. It is great knowing you feel comfortable coming back to Brandon for your future service needs.

August 29, 2026

Dealership Rating

Employee Rating

Need better phone system hard to get to your service advisor. Thank you for the service. advisor. Thank you for the service. More

by jbap1.@aol.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for the feedback. I'm glad the service itself met your expectations, however I'm sorry getting through to your service advisor was difficult. I hope your next visit is easier from start to finish.

August 29, 2026

Dealership Rating

Employee Rating

Take care of my needs properly and make sure the vehicle performed well. Continue to take care the needs of there customer. performed well. Continue to take care the needs of there customer. More

by jbap1.@aol.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the five‑star review. We’re glad the team took care of your needs properly and made sure your vehicle performed well. We appreciate your continued trust in Jim Ellis Buick GMC Mall of Georgia.