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Brandon Cannon

Overview Reviews (150)

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Brandon Cannon

Brandon Cannon | Page 2

Service Lane Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6

150 Reviews

Overview Reviews (150)

4.6

150 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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150 Reviews of Brandon Cannon

September 05, 2026

Dealership Rating

Employee Rating

Customer service is ALWAYS top tier The service department always provides hands down the best customer service of any GMC dealership I have dealt with in the past department always provides hands down the best customer service of any GMC dealership I have dealt with in the past More

by LSJ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Sep 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, it’s wonderful to hear that the service department at Jim Ellis Buick GMC Mall of Georgia has consistently given you such a great experience. Knowing you’ve worked with other GMC dealerships and still consider our customer service the best really says something. Thank you for continuing to trust our service team with your vehicle.

September 02, 2026

Dealership Rating

Employee Rating

The service was great. Brandon communicated well with me and explained the possible problem and the solution. I would continue working with Brandon when I get my vehicle se Brandon communicated well with me and explained the possible problem and the solution. I would continue working with Brandon when I get my vehicle serviced. More

by CHRISJONES0580

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Sep 04, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Chris, it really means a lot to hear that Brandon took such good care of you on your recent visit to Jim Ellis Buick GMC Mall of America. We are glad he kept you informed, explained what was going on, and made sure you understood the possible issue and solution. It is great knowing you feel comfortable coming back to Brandon for your future service needs.

August 29, 2026

Dealership Rating

Employee Rating

Need better phone system hard to get to your service advisor. Thank you for the service. advisor. Thank you for the service. More

by jbap1.@aol.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for the feedback. I'm glad the service itself met your expectations, however I'm sorry getting through to your service advisor was difficult. I hope your next visit is easier from start to finish.

August 29, 2026

Dealership Rating

Employee Rating

Take care of my needs properly and make sure the vehicle performed well. Continue to take care the needs of there customer. performed well. Continue to take care the needs of there customer. More

by jbap1.@aol.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the five‑star review. We’re glad the team took care of your needs properly and made sure your vehicle performed well. We appreciate your continued trust in Jim Ellis Buick GMC Mall of Georgia.

August 29, 2026

Dealership Rating

Employee Rating

A major problem was resolved with motor issues. The service support was informative and helpful step by step. The service support was informative and helpful step by step. More

by jbap1.@aol.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, I'm glad your vehicle's motor issue was taken care of to your satisfaction. It's especially good to hear that the service team at Jim Ellis Buick GMC Mall of Georgia provided clear updates throughout the repair. Thank you for sharing your experience.

August 29, 2026

Dealership Rating

Employee Rating

Need better phone system hard to get to your service advisor. Thank you for the service. advisor. Thank you for the service. More

by jbap1.@aol.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

August 29, 2026

Dealership Rating

Employee Rating

Very friendly. Eager to help. Prompt I was well pleased from original purchase to my first service!! Eager to help. Prompt I was well pleased from original purchase to my first service!! More

by MSJRHODES

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, I'm glad your experience with Jim Ellis Buick GMC Mall of Georgia has been positive from your original purchase through your first service visit. It's great to hear the team was friendly, helpful, and prompt. Thank you for sharing your feedback.

August 29, 2026

Dealership Rating

Employee Rating

Very friendly. Eager to help. Prompt I was well pleased from original purchase to my first service!! Eager to help. Prompt I was well pleased from original purchase to my first service!! More

by MSJRHODES

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, I’m glad your experience with Jim Ellis Buick GMC Mall of Georgia has been positive from your original purchase through your first service visit. It’s great to hear the team was friendly, helpful, and prompt. Thank you for sharing your feedback.

August 22, 2026

Dealership Rating

Employee Rating

Excellent service my part was ordered then I was able to drop my truck off drop my truck off More

by Kasistar1017

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 30, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the great feedback. We’re glad your part was ordered quickly and that dropping off your truck was easy. We appreciate you choosing Jim Ellis Buick GMC Mall of Georgia.

August 20, 2026

Dealership Rating

Employee Rating

Brandon always gets me right. Always gives me heads up on everything. And always real with me Always gives me heads up on everything. And always real with me More

by LISANDRO.OTER12102

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 21, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the five stars, Lisandro! We're glad Brandon consistently keeps you informed and provides straightforward, dependable service. We appreciate your continued trust in Jim Ellis Buick GMC Mall of Georgia!