Brandon Carpenter
Brandon Carpenter at NYE Chevrolet
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Brandon Carpenter

Service Advisor

NYE Chevrolet

116 Broad St
Oneida, NY 13421

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4.8
31 Reviews
4.8

31 Reviews

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31 Reviews of Brandon Carpenter

May 02, 2024

Dealership Rating
Employee Rating

Easy appointment and great service. Very nice and professional.comfortable waiting area. Great overall experience. Just a bit pricy, but everything is. More

by denlong2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

NYE Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 29, 2024

Dealership Rating
Employee Rating

Service Manager was inattentive to my explanation of my problem. Could not get a direct quote on my repair. Didn't seem right that you couldn't get the right part number until the engine intake was removed More

by lakeburgwins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Arthur Farley

Apr 30, 2024

NYE Chevrolet responded

"Lakeburgwins" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 02, 2024

lakeburgwins responded

Service mananger inattentive to my explanation of my,problem. Couldn'n get a direct quote on my repair. I had time left on my powertrain warrenty but it wasn't coverd, engine problem seems like should be coverd. Didn't seem right that they had to remove engine intake to get correct part number, or if the part was avalible. Couldn't tell me how long they would have my vehicle. The tech was very nice, saw that i was leaving with my vehicle unhappay and took the time to explain what the problem is and where to get help, and i shouldn't be paying for this prolem with so few miles and the vehicle well taken care of with powertrain warrenty left. The only reason i would return to Nye Chevy is the thoughtful and compenate tech.

April 28, 2024

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Employee Rating

Helpful,respectful competent personnel. Very pleased with our salesman Marcus and the service department was very good. More

by bjschelah1948
Recommend Dealer
Yes
Apr 30, 2024

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 24, 2024

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Employee Rating

I please with the prompt service I received. but extremely unhappy with the price !! I was told that to clean and lube my brakes was $99 instead of $140,but they failed to tell me that it was More

by RRADOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Arthur Farley

Apr 25, 2024

NYE Chevrolet responded

"RRADOS" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 21, 2024

Dealership Rating
Employee Rating

Brandon was extremely friendly and helpful to work with when dealing with the service of my vehicle More

by KLVRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

NYE Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 17, 2024

Dealership Rating
Employee Rating

This dealership is top notch! They are very customer oriented and accommodating to customer needs and requirements. My vehicle buying experience was outstanding from start to fini More

by JWHITE6097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2024

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 13, 2024

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Employee Rating

I bought my last vehicle from Nye because the service on other vehicles has been great. More

by seabury47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Arthur Farley

Apr 15, 2024

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 13, 2024

Dealership Rating
Employee Rating

I don't want to write about the dealership as a whole. It wouldn't be right. More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

NYE Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 13, 2024

Dealership Rating
Employee Rating

They were able to fix my Duramax really quickly and efficiently. The staff was knowledgeable and very accommodating. More

by grailey.walton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arthur Farley

Apr 15, 2024

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 10, 2024

Dealership Rating
Employee Rating

very professional and efficient and friendly! made good suggestions and got it done timely! Great job! More

by teschen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arthur Farley

Apr 11, 2024

NYE Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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