Brandon Carpenter
Brandon Carpenter at NYE Buick GMC

Brandon Carpenter

Service Advisor

NYE Buick GMC

1421 Genesee St
Oneida, NY 13421

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4.9
43 Reviews
4.9

43 Reviews

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43 Reviews of Brandon Carpenter

July 02, 2025

Dealership Rating
Employee Rating

They got me in quickly and and diagnose the problem right away. Brandon keep me informed and let me know as soon as the vehicle was ready. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 02, 2025

Dealership Rating
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Awesome service speedy every one very nice and pleasant to talk and work with always More

by stevenlaflamm
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 26, 2025

Dealership Rating
Employee Rating

VERY GOOD AND PROMPT SERVICE. GOT ME IN AND DONE QUICKLY. THANK YOU, RALPH E HOLMES. More

by RALPH24
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Webster

June 17, 2025

Dealership Rating
Employee Rating

Employees are always pleasant. They greet you with a smile and they always have a positive attitude, as well as always being honest. More

by carriebordeaux89
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dan Bennett

Jun 19, 2025

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 16, 2025

Dealership Rating
Employee Rating

Very couteous helpful quick knowledgeable! Polite and got the job done right! Do r all within the time they said it would be done! More

by PeteDuane
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 17, 2025

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2025

Dealership Rating
Employee Rating

I was very pleased at how efficient Brandon was able to fit me in for a service call and tire rotation. It's a very pleasant and friendly atmosphere and very satisfied with the service. More

by sjcooperider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 09, 2025

Dealership Rating
Employee Rating

Brandon was very informative with the services NYE provides . I was able to have my car inspected, tire rotation, oil changed and brakes serviced, wheel alignment and air and cabin filters changed. I More

by kwright50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 27, 2025

Dealership Rating
Employee Rating

Brandon was a pleasure to work with. The explanation and communication throughout the repair was excellent. Nye GMC service team did a great job More

by neilond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 23, 2025

Dealership Rating
Employee Rating

Awesome customer service, Jill especially was very pleasant to deal with. Would recommend to anyone. More

by codyc427
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jun 10, 2025

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 07, 2025

Dealership Rating
Employee Rating

I previously used Nye Chevrolet. Brandon moved to Nye GMC, I followed. I appreciate the personal care received from him and Chris. More

by MATT@americanmaterialprocessing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Webster

May 08, 2025

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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