Brandon Carpenter
Brandon Carpenter at NYE Buick GMC

Brandon Carpenter | Page 2

Service Advisor

NYE Buick GMC

1421 Genesee St
Oneida, NY 13421

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4.8
101 Reviews
4.8

101 Reviews

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101 Reviews of Brandon Carpenter

May 20, 2026

Dealership Rating
Employee Rating

Nye GMC made buying a truck a very easy process. Their service team was great too when a check engine light came on after purchase they got me in immediately with a loaner and took care of it within More

by kocsispm
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

May 21, 2026

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2026

Dealership Rating
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Store service team is excellent. They always get the job done for us, frequently going above & beyond for even mundane service - this was a lube and tire rotation, and they even e-ma More

by TREFZ123
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

May 12, 2026

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 12, 2026

TREFZ123 responded

You're very welcome. We got both of our vehicles at Nye Buick-GMC, and we'll always make it our first stop shopping.

May 01, 2026

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Brandon & Dan were very helpful with an issue I had separate from the reason I was there for service. They are both friendly and easy to work with. The service department at NYE GMC is top notch. More

by elw0324
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

May 01, 2026

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 09, 2026

Dealership Rating
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Brandon C. is always there to help me with my car. Nye has been my dealership for over 20 years. I go there for all my car needs. Brandon gets me right in fast More

by RC102168
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Webster

Apr 09, 2026

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 31, 2026

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Great experience. Oil and tire rotation was done quickly and efficiently. Brandon C. was very prompt and friendly. More

by CAP8611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 29, 2026

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Great service - completed my recall and oil change with tire rotation. Team super friendly and was completed in a timely manner. More

by safford72
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2026

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 29, 2026

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Employee Rating

The service department is one of the worst i have ever dealt with. They forgot my car was checked in for service, I had to call and tell them. Then they didn't work on it until the next day, 38 hours afte More

by JP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Mike Memery , Chris Webster

Apr 01, 2026

NYE Buick GMC responded

JP. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialgmc@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 26, 2026

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Employee Rating

Would have liked a courtesy inspection on vehicle, first time visit with new/used vehicle. Good thing I had my own plastic seat cover, grease on seat would have happened. Should have some on hand. More

by P0cleve023
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 26, 2026

NYE Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

March 24, 2026

Dealership Rating
Employee Rating

Great service adviser and department. All work done in a timely manner. I will be back More

by Phubbard66
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Service Communication
Recommend Dealer
Yes
Mar 24, 2026

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 23, 2026

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Employee Rating

Great job - fast service. Service attendant was very good. . The dealership was clean and we'll taken care of. More

by JJACOB7024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery

Mar 24, 2026

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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