Brandon Carpenter
Brandon Carpenter at NYE Buick GMC

Brandon Carpenter | Page 2

Service Advisor

NYE Buick GMC

1421 Genesee St
Oneida, NY 13421

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4.8
126 Reviews
4.8

126 Reviews

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126 Reviews of Brandon Carpenter

September 16, 2026

Dealership Rating
Employee Rating

Brandon and Dan did a great job identifying the issues and repairs needed to keep my husband's car safe and good to go for a few more years to come! Thank you, the ride is so much smoother and enjoyable More

by 1969MCOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

Sep 17, 2026

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 24, 2026

Dealership Rating
Employee Rating

Outstanding customer support Service manager Dan and his team are very helpful and friendly I couldn’t have had a better experience More

by Pcowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Dan Vaughn , Courtney Hina

Aug 25, 2026

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 20, 2026

Dealership Rating
Employee Rating

No problems getting my vehicle state inspection at this location. The service team member who helped me was quick and polite. More

by Webb.lesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2026

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 19, 2026

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Employee Rating

The service department was great. They got my car in fast, and worked with the manufacture to make sure it was covered under manufacture warranty. More

by MIKEF12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Dan Vaughn , Courtney Hina

Aug 19, 2026

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 18, 2026

Dealership Rating
Employee Rating

Everyone there is always extremely kind and helpful, everytime I go I always have an amazing experience! More

by Iciclesgirl66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 18, 2026

Dealership Rating
Employee Rating

Always taking care of the customer and the vehicle to the best of their abilities. 👍🏻 More

by upscaleexotics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 18, 2026

Dealership Rating
Employee Rating

I purchased a truck from NYE GMC and it was a great experience and the service dept has always taken care of a service needs that would arise with great care and customer service. More

by ddefrees25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

Aug 19, 2026

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 18, 2026

Dealership Rating
Employee Rating

They were able to get me right in today with out an appointment for a transmission service. They also completed the service while I waited for the vehicle. The personal were very friendly and helpful More

by Sdgwilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

Aug 19, 2026

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 18, 2026

Dealership Rating
Employee Rating

Everyone is very professional and attentive. They make you feel like you are top priority. More

by WORRYFREE150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

Aug 19, 2026

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 16, 2026

Dealership Rating
Employee Rating

Courtney and the crew were able to get me in for diagnosis in a short amount of time compared to other dealerships. The were able to get the parts quickly and work around my schedule for installatio More

by sraganc38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Dan Vaughn , Courtney Hina

Aug 19, 2026

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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