Brandon Carpenter
Brandon Carpenter at NYE Buick GMC

Brandon Carpenter

Service Advisor

NYE Buick GMC

1421 Genesee St
Oneida, NY 13421

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4.9
45 Reviews
4.9

45 Reviews

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45 Reviews of Brandon Carpenter

July 16, 2025

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Employee Rating

Good service with reliable knowledge and communication skills im always satisfied when I leave there More

by BANYON1322
Recommend Dealer
Yes

Other Employees Tagged: Chris Webster

Jul 17, 2025

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 13, 2025

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Employee Rating

Great service department communication and speedy repair service. Went out of my way to go here as I was very dissatisfied with the GMC dealer in Utica. More

by Rstokey
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 15, 2025

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 09, 2025

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Employee Rating

NYE Auto group treated me real good. Brandon was very informative and courteous. Chris was very nice as well More

by GRAMBO33
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 09, 2025

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 04, 2025

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Employee Rating

The two times I have had my truck serviced there everything went perfect. Hopefully future appointments will go the same. Christopher Webb was my point contact on this last service and he was grea More

by lgarrett4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Webster

Jul 09, 2025

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 02, 2025

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Awesome service speedy every one very nice and pleasant to talk and work with always More

by stevenlaflamm
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 09, 2025

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 02, 2025

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Employee Rating

They got me in quickly and and diagnose the problem right away. Brandon keep me informed and let me know as soon as the vehicle was ready. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 26, 2025

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VERY GOOD AND PROMPT SERVICE. GOT ME IN AND DONE QUICKLY. THANK YOU, RALPH E HOLMES. More

by RALPH24
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Webster

June 17, 2025

Dealership Rating
Employee Rating

Employees are always pleasant. They greet you with a smile and they always have a positive attitude, as well as always being honest. More

by carriebordeaux89
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Bennett

Jun 19, 2025

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 16, 2025

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Employee Rating

Very couteous helpful quick knowledgeable! Polite and got the job done right! Do r all within the time they said it would be done! More

by PeteDuane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2025

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Employee Rating

I was very pleased at how efficient Brandon was able to fit me in for a service call and tire rotation. It's a very pleasant and friendly atmosphere and very satisfied with the service. More

by sjcooperider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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