Brandon Carpenter
Brandon Carpenter at NYE Buick GMC

Brandon Carpenter | Page 3

Service Advisor

NYE Buick GMC

1421 Genesee St
Oneida, NY 13421

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4.9
114 Reviews
4.9

114 Reviews

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114 Reviews of Brandon Carpenter

May 29, 2026

Dealership Rating
Employee Rating

Everyone is very friendly and helpful. No high pressure.I Would recommend them to anyone More

by Sherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery , Kevin, Christie

Jun 03, 2026

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 28, 2026

Dealership Rating
Employee Rating

THEY HAVE ALLWAYS TAKEN CARE OF ANY PROBLEMS I ENCOUNTER VERY PROMPTLY AND WE HAVE BEEN QUITE SATISFIED WITH THE RESULTS. More

by RALPH24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Dan Vaughn

Jun 03, 2026

NYE Buick GMC responded

We appreciate your continued loyalty and support!

May 27, 2026

Dealership Rating
Employee Rating

Tried several cars on until we settled on car in showroom . Sales manager and salesman were very helpful. More

by Samns
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Bennett, Stephen Lupinski , Eli

May 27, 2026

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 20, 2026

Dealership Rating
Employee Rating

Nye GMC made buying a truck a very easy process. Their service team was great too when a check engine light came on after purchase they got me in immediately with a loaner and took care of it within More

by kocsispm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

May 21, 2026

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2026

Dealership Rating
Employee Rating

Store service team is excellent. They always get the job done for us, frequently going above & beyond for even mundane service - this was a lube and tire rotation, and they even e-ma More

by TREFZ123
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

May 12, 2026

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 12, 2026

TREFZ123 responded

You're very welcome. We got both of our vehicles at Nye Buick-GMC, and we'll always make it our first stop shopping.

May 01, 2026

Dealership Rating
Employee Rating

Brandon & Dan were very helpful with an issue I had separate from the reason I was there for service. They are both friendly and easy to work with. The service department at NYE GMC is top notch. More

by elw0324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

May 01, 2026

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 09, 2026

Dealership Rating
Employee Rating

Brandon C. is always there to help me with my car. Nye has been my dealership for over 20 years. I go there for all my car needs. Brandon gets me right in fast More

by RC102168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Webster

Apr 09, 2026

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 31, 2026

Dealership Rating
Employee Rating

Great experience. Oil and tire rotation was done quickly and efficiently. Brandon C. was very prompt and friendly. More

by CAP8611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 29, 2026

Dealership Rating
Employee Rating

Great service - completed my recall and oil change with tire rotation. Team super friendly and was completed in a timely manner. More

by safford72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 29, 2026

Dealership Rating
Employee Rating

The service department is one of the worst i have ever dealt with. They forgot my car was checked in for service, I had to call and tell them. Then they didn't work on it until the next day, 38 hours afte More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Memery , Chris Webster

Apr 01, 2026

NYE Buick GMC responded

JP. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialgmc@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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