Brandon Carpenter
Brandon Carpenter at NYE Buick GMC

Brandon Carpenter

Service Advisor

NYE Buick GMC

1421 Genesee St
Oneida, NY 13421

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of Brandon Carpenter

November 28, 2025

Dealership Rating
Employee Rating

THEY ARE ALL GREAT IN THE GM SERVICE DEPARTMENT. WOULD ALWAYS RECOMMEND THEM FOR ANY KIND OF SERVICE THAT NEEDS TO BE DONE. More

by scoughlin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn, Chris Webster

Nov 28, 2025

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 26, 2025

Dealership Rating
Employee Rating

The NYE GMc Service Dept is great to work with! They took the time to explain what was going on with my vehicle and answered any questions I had. More

by bethfranklin35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn, Chris Webster

Nov 28, 2025

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 26, 2025

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Employee Rating

I brought my vehicle into the service department and they were great at trouble shooting the issue and repairing it very quickly. More

by mjpray69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

Nov 28, 2025

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 10, 2025

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Employee Rating

Chis W. has always been our- go-to Advisor, but was tied up when my wife arrived, so Brandon C. jumped in to get the car quickly into the shop. Before she l More

by TREFZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn, Chris Webster

Nov 11, 2025

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 31, 2025

Dealership Rating
Employee Rating

Very knowledgeable, professional. Always willing to do their best to work around your schedule. The go above and beyond to make sure everything is done to the highest standards More

by JOEMON1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

Nov 05, 2025

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 25, 2025

Dealership Rating
Employee Rating

Got me in last minute and everything was taken care of by the end of the day! More

by Alisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 15, 2025

Dealership Rating
Employee Rating

Very good experience at the dealership the personal was very helpful. And took care of my needs. More

by afperry42096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 13, 2025

Dealership Rating
Employee Rating

Always have an excellent experience with NYE and their employees!! Excellent selection, customer care after purchases too More

by DMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2025

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 11, 2025

Dealership Rating
Employee Rating

Engine light came on. Called Nye, Brandon said bring the vehicle in. Problem located and fixed quickly. Brandon and Nye Automotive were awesome. Thank you! More

by krb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 01, 2025

Dealership Rating
Employee Rating

Nye made the entire process from my initial visit until the time I picked it up very easy and timely. I was kept informed and the repairs were done better and $100 less than other shops. Thanks for the gre More

by 1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Vaughn

Oct 09, 2025

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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