I appreciated that the dealer had a well-curated website when I was first looking around. When I came by in person, I still wasn't sure what model would be the best fit for my family. Brandon showed me some different options and was quite thorough about demonstrating the various features. There was no pressure, and I feel like he got me the best possible deal for my budget. I also have to say that Brandon and all his colleagues showed the patience of saints when my husband brought our very active one-year-old daughter in to join me for signing the final papers. I feel really great about this purchase, and I can see now why Parkside Kia has such overwhelmingly positive online reviews.
"They were very easy to work with. We did not feel..."
They were very easy to work with. We did not feel pressured. Brandon J. was very helpful and courteous. He was very well informed on automobiles.
Everything was great except I was not told the car did not come with a spare tire. It cost me an extra $280. The explanation was that most drivers will use a "road side service" to fix a flat. Since there is no spare the car will have to be towed to where the tire can be fixed or replaced. What if this happens after hours or if the flat occurs where there is no cell service. The driver could be delayed for hours or possibly stranded in a remote area. I know the car comes with a "mobility kit" which for a slow leak or minor puncture would be ok, but for a sidewall leak or a more serious puncture the "mobility kit" would not provide the necessary repair capability. In the trunk is space and mounting hardware for a spare and the associated jack. My question is why was that equipment not with the car. I have been asking around and everyone I spoke with was surprised to hear that cars are now coming with no spare.
We left our house Saturday morning with specific limits on payment and length of financing. We also had a requirement of good gas mileage. My biggest concern was safety because this car is for my wife. She was driving another car that was not rated well for safety. We knew we were upside down on our trade and it was going to be very hard to get what we wanted. Brandon and the folks at Parkside Kia somehow met all of our requirements. we are very happy with our Kia Soul. My wife is very excited and beyond satisfied the more she drives it. My wife being happy and safe of course makes me very happy and satisfied as well.
"Great experience. My salesman, Brandon Jordan, was..."
Great experience. My salesman, Brandon Jordan, was excellent. He got me into a new car, along with the finance guy Brian, that fit in my budget.
"Was very helpful, considerate, & was very professional in..."
- Kat Baxter
Was very helpful, considerate, & was very professional in all he did. Picked the perfect car for me & I absolutely love it. I couldn't have run into a bteer salesman.
"Still can't believe I left with a 2020 Optima! Brandon J...."
Still can't believe I left with a 2020 Optima! Brandon J. is the absolute best! Terrible speller but great guy :) I will definitely return and recommend friends and family to see him.
"Purchase of new Kia"
Brandon Jordan was very helpful to me in the purchase of my new Kia. I appreciate how he took the time to explain everything to me. I would recommend him to assist anyone lookin for a new car.