Brandon Latour
Brandon Latour at Camelback Toyota

Brandon Latour | Page 2

New Car Director

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.2
26 Reviews
4.2

26 Reviews

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26 Reviews of Brandon Latour

September 28, 2024

Dealership Rating
Employee Rating

Horrible lease experience but a better one for this last purchase. If you lease, be prepared to get phone calls trying to get you to trade up, all hours of the day and night, for the entire lease More

by FOODIEGIRLAZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven King

Oct 04, 2024

Camelback Toyota responded

Thank you for sharing your experience with us. We apologize for the frustrations you encountered during your lease, particularly with the frequent calls. This is not the kind of experience we want for our customers, and we understand how disruptive that must have been. We’re glad to hear your most recent purchase was a better experience, but we want to ensure any past concerns are addressed. Please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com. She would be happy to assist and ensure we make things right moving forward. Thank you again for your feedback.

August 10, 2024

Dealership Rating
Employee Rating

Really appreciated Brandon and Jeremiah. Great guys and great service. Hope you pay them well! More

by fran9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 30, 2024

Dealership Rating
Employee Rating

Over and beyond! !! Ellen Johns. Explains in detail and it drives like a dream! Thank-you More

by ELLENJOHNS1
Recommend Dealer
Yes

Other Employees Tagged: Jim Dinwid, Brent Harris, Ryan Chan , Larry Ajayi, Maryam Azari, Terrance Borthwell, Daniel Conway

May 22, 2024

Dealership Rating
Employee Rating

Very high pressure situation. Did not intend to buy a car that day, Initial sales rep knew very little about to car or the process. Felt worn down to the point of agreeing to som More

by ERIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 23, 2024

Camelback Toyota responded

Eric, we'd like to address any concerns you may be having. At your earliest convenience, please contact Katrina Coscarelli, Customer Relations Assistant, at kcoscarelli@camelbacktoyota.com to discuss this further.

May 11, 2024

Dealership Rating
Employee Rating

It was good experience, the services were great. I loved the internet services too. Continue to serve us the same ways. More

by STAABU4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

May 10, 2024

Dealership Rating
Employee Rating

I am proud deal with Toyota Camelback service, no stress ,work perfect, fluency communication, great in timing! More

by DODLIVVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RJ Johnson, scott

May 09, 2024

Dealership Rating
Employee Rating

I was very pleasd with the service i received,i will recomend the seler to my friends More

by Daniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melanie Kranz, Lou Alsaadi , Abou Traore

May 03, 2024

Dealership Rating
Employee Rating

Camelback Toyota provided worse service ever. They charged full service fees without provide requested service. More

by MIZAN_0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 06, 2024

Camelback Toyota responded

We're a bit confused with this as our team needs customer acknowledgment to proceed with services. We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 30, 2024

Dealership Rating
Employee Rating

Took long time, plus service was very expensive, want to put car and was treated badly by guy called Brenden , I'm customer in camelback toyota since 15 years and this is first time treat like that , y More

by SHAHEER_TALAAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesse Lopez

May 01, 2024

Camelback Toyota responded

We'd like to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 26, 2024

Dealership Rating
Employee Rating

Highly recommend working with Jennifer Sanchez and Brandon Latour great customer service! Would come back More

by YASSERCHIHA499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Sanchez

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