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Brandon Lewandowski
428 Reviews
428 Reviews
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428 Reviews of Brandon Lewandowski
May 28, 2019
30,000 mile service Love the staff at Peoria Subaru. Even though we bought our 2016 Outback in CO, our service dates fall when we are in AZ for six months. When it is Love the staff at Peoria Subaru. Even though we bought our 2016 Outback in CO, our service dates fall when we are in AZ for six months. When it is time to buy a new Subaru in 2021 (2016 payoff date), we will be purchasing our next Subaru from Peoria Subaru! More
by DESIATOSCOTT
Verified CustomerOther Employees Tagged: Cory Fox
May 27, 2019
Super friendly and efficient service I Visited for my first service for my Forester and everything was excellent. Brandon and Logan were very friendly and everything was completed to my a I Visited for my first service for my Forester and everything was excellent. Brandon and Logan were very friendly and everything was completed to my absolute satisfaction. More
by MARCELPITTON
Other Employees Tagged: Logan Folz
May 23, 2019
Amazing service I would like to thank Brandon for his amazing customer service and for taking care of my car in a timely manner, they had the chance to overcharge me I would like to thank Brandon for his amazing customer service and for taking care of my car in a timely manner, they had the chance to overcharge me but they didn't so I appreciate the honesty More
by JR83918
May 20, 2019
Made changes required by safety recall I had a safety related recall performed. The work was done in a reasonable time and no problems were encountered. It would have been nice if they I had a safety related recall performed. The work was done in a reasonable time and no problems were encountered. It would have been nice if they had a better selection of snacks (i.e., donuts, fruit, etc.) available for early morning customers. More
by HBLEILE
May 17, 2019
Polite and friendly The only reason for the three star is because the warning that maintenance was due continued to show up and I had to drive back to the dealership have The only reason for the three star is because the warning that maintenance was due continued to show up and I had to drive back to the dealership have them correct the issue. More
by Hidrocalida
May 15, 2019
Unreasonable delays In November of 2018, Subaru announced a recall and so I went in in January and asked about it. They said they were still training for that repair and In November of 2018, Subaru announced a recall and so I went in in January and asked about it. They said they were still training for that repair and to come back in February. In February, I made an appointment for March 25. They told me that it would take 2-3 weeks to do the repair and that they wouldn’t know until the day of the repair whether or not they could provide a loaner car. I called on March 23rd and they said they still weren’t sure that I could have a loaner. When I returned on the 25th, they were very straight forward: there are not enough loaner cars and they can take my car and let me know if and when a loaner is available (perhaps going up to 3 weeks without a car) or they can not take my car and let me know when a loaner becomes available so I can bring it in at that time. I chose the latter. Although they had told me earlier that the repair takes 2-3 weeks, I called several times over the next few weeks and they repeatedly told me that loaners were still not available. finally, they called and told me they had a car available on April 15, 21 days after my original appointment. Once they had my car, I called a few times to check on progress and on Thursday, May 2, they said that work on my car would probably start on Monday. Monday would be 20 days after they had received my car. That means they held my car for 3 weeks for no reason that was apparent to me. On Monday, May 6, I called them to check progress because I was planning to move that week and had been planning it for over 6 months. I had wanted to get my car in good working order before driving 2200 miles! If they had been able to do the repair on March 25, or if they had kept to the 3 week timeline from April 15 to May 7, it would Have been fine for my move. Instead, they kept my car for over 3 weeks and apparently didn’t do any repairs until after 3 weeks had passed. I finally got my car back on May 9, after telling them that I really needed it back that week or else i’d rather have them not repair it at all. If the repair took less than 4 days to do, why did they need to take my car for 23 days? They could have had more loaner cars available if they only accepted cars for the recall when they had time for them, not 3 weeks beforehand! I just don’t understand it. If there was some slow draining process they needed to complete before starting the repair, they should have told me. As it is, they left me feeling neglected and thinking that there is no rhyme or reason behind their scheduling scheme. My service associate was always very friendly and seemed to be really eager to help me, but the disparity between the service he promised and the service I received left me very confused and dissatisfied. More
by ETHAN80
May 14, 2019
A little disappointed. I would tell anyone I recommended this place to that they should be sure to make sure the ENTIRE service was completed. I choose to have my service do I would tell anyone I recommended this place to that they should be sure to make sure the ENTIRE service was completed. I choose to have my service done here because my buying process was exceptionally good. But having said that I want it known that I drive from central Phoenix. A thirty to forty minute drive. I could easily go three minutes down the street to Camelback Subaru whom in my opinion are sleezy. I've been here for service on four occasions. All were fine. But this last time I was a little disappointed that my vehicle didn't get washed and that once I left the dealership and discovered that my rear windshield washer reservoir was completely empty. It had not been checked and therefore not filled. Brandon was nice, polite accommodating. I feel like he did his job exceptionally well.But I really want my service experience to be as exceptional as the sales experience. More
by JDDCNAZ
May 10, 2019
Disappointed The changes made to my Subaru were disappointing. No one explained the changes and I was surprised it does not work the same. Also, they refused to The changes made to my Subaru were disappointing. No one explained the changes and I was surprised it does not work the same. Also, they refused to get my CD out of the old system. NOW I don’t even use the CD player for fear of losing another CD. The only good thing is, this was a brand new CD and I should be able to replace it. However, some of my CDs would be difficult, if not impossible to replace. More
by DEBINTEN
May 10, 2019
Awesome service Everything goes so smoothly here. You make an appointment, show up at that time, and someone is there to help you. You talk to your representative, he Everything goes so smoothly here. You make an appointment, show up at that time, and someone is there to help you. You talk to your representative, he gives you an estimate of time and charges, and you're on your way. The ride service took me home, They will take you wherever you need to go. My rep called me when my car was ready. My checkout was quick and easy. What's not to love? More
by Happy customer
April 29, 2019
Fraud? I was charged for 6 quarts of oil my car's handbook shows 5 quarts. Made 4 phone calls was dropped 2x and put on hold for 30 min. asked for supervisor I was charged for 6 quarts of oil my car's handbook shows 5 quarts. Made 4 phone calls was dropped 2x and put on hold for 30 min. asked for supervisor got a secretary who said they would call back. this was 2 pm friday they never called back. today monday I drove over to shop and asked why I was charged 6 quarts. they credited me for 1 quart. This was my 5th oil change. First 4 were [free]. but all 5 showed 6 quarts. I believe this is fraud. So what else are they cheating on. More
by CHAR2STEVE
Other Employees Tagged: Cory Fox
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