Brandon Marrero
Brandon Marrero at Key Hyundai of Salem

Brandon Marrero | Page 8

Service Advisor

Key Hyundai of Salem

470 South Broadway
Salem, NH 03079

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3.9
134 Reviews
3.9

134 Reviews

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134 Reviews of Brandon Marrero

October 07, 2023

Dealership Rating
Employee Rating

Very knowledgeable and willing to help and answer any questions I have in an understandable way. Thank you! More

by pat_fichera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kravitz , AJ Gagne

Oct 07, 2023

pat_fichera responded

It is a pleasure doing business with this dealership! The reason I returned for a second Hyundai!!

October 06, 2023

Dealership Rating
Employee Rating

This dealer treats all customers with respect. It is clean, with a comfortable waiting area, and the work is completed promptly, and correctly. More

by shorty091261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Tarbox, Scott Kravitz , Jeremy Case, AJ Gagne, Sara Graveline

October 02, 2023

Dealership Rating
Employee Rating

Great customer service. They informed you about everything they are doing to the car and the cost associated with it. Quick but reliable and efficient timing. The waiting More

by TARLISHACASIMIR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 03, 2023

Key Hyundai of Salem responded

We’re happy to hear you enjoyed your visit at Key Hyundai of Salem. Your support and feedback are greatly appreciated and motivates us to continue serving our customers and community. Please keep in touch and safe travels!

October 02, 2023

Dealership Rating
Employee Rating

Poor technical knowledge and they are so expensive to diagnose something even if it doesn't More

by Luis Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dana Tarbox, Scott Kravitz , Jeremy Case, AJ Gagne

Oct 03, 2023

Key Hyundai of Salem responded

We’re deeply disappointed to hear about your experience with our dealership. Diagnostic services are time consuming and require a trained technician to do a thorough inspection to determine what’s causing the issue. We explain ahead of time that there is a charge to diagnose a vehicle and how much it will cost before we perform any work. Our technicians are highly trained and certified on the most current technology and equipment available. We’re happy to provide further information if you have any questions

Oct 02, 2023

Luis Jimenez responded

I don't recommend this service to anyone

October 01, 2023

Dealership Rating
Employee Rating

Service was performed ahead of time. Representatives were courteous and efficient. Facility was clean and neat. More

by joantepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Tarbox, Scott Kravitz , Jeremy Case, AJ Gagne

Oct 02, 2023

Key Hyundai of Salem responded

Thanks for the support and leaving a 5-star review. Please keep in touch and safe travels. Thank you, Key Hyundai of Salem.

October 01, 2023

Dealership Rating
Employee Rating

Fast and efficient service they made sure that we gut the service that we needed as well the ones we will need in the future recommend for our vehicle. More

by daviddiaz237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Tarbox, Scott Kravitz , Jeremy Case, AJ Gagne

Oct 02, 2023

Key Hyundai of Salem responded

We appreciate your support and leaving us such a great review. Your kind words motivate us to continue to serve our customers and we'll be sure to share them with our team who make it all happen. Thanks, Key Hyundai of Salem.

September 30, 2023

Dealership Rating
Employee Rating

We've purchased 5 cars from them and we've always felt very comfortable with everyone More

by Shirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Tarbox, Scott Kravitz , Jeremy Case, AJ Gagne

September 30, 2023

Dealership Rating
Employee Rating

This is a fantastic location but don't plan on using the wifi as it wasn't great last time I went. More

by jdc.smiles
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Tarbox, Scott Kravitz , Jeremy Case, AJ Gagne

September 22, 2023

Dealership Rating
Employee Rating

Great service. The staff was welcoming and explained the work and also completed that in no time. More

by singh.neerav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Tarbox, Scott Kravitz , Jeremy Case, AJ Gagne

September 22, 2023

Dealership Rating
Employee Rating

I have an invoice for 440. 28 and a payment of 625.28, I don't know 😕 More

by JUANLOPEZUSA387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 22, 2023

Key Hyundai of Salem responded

Hi Juan, we're sorry to hear there was miscommunication about the amount you were charged on your invoice. I'll be sure to have our Service Manager contact you right away to discuss further and find a resolution. We appreciate your feedback and will speak with you soon.

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