Brandon Miller

The NIGHTMARE began (2) WEEKS after I purchased my "certified" used Jeep. It rained and the roof leaked on the side (as I sat in it). The onboard computer failed and did not respond to the key fab, c "certified" used Jeep. It rained and the roof leaked on the side (as I sat in it). The onboard computer failed and did not respond to the key fab, causing a constant loud alarm to sound. The Jeep would not start and had to be towed (50+) miles. The alternate battery malfunctioned and had to be replaced. This symphony of errors caused anger, anxiety, loss of multiple days work and precious time. NEED I SAY MORE ? The Good News: They replaced the alternate battery and completed the repairs ...(thank God I purchased the warranty beforehand). We will see what happens. More

by msgeehere Verified Customer Verified Customer

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One of the best dealership experiences I’ve had. I went to multiple dodge dealerships who all tried to give me the run around but Palmer was helpful and transparent I went to multiple dodge dealerships who all tried to give me the run around but Palmer was helpful and transparent More

by JERHUNSE Verified Customer Verified Customer

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I had an excellent experience with Palmer Dodge. From start to finish, the staff was professional, honest, and genuinely cared about helping me find the right vehicle. The sales team made the proces From start to finish, the staff was professional, honest, and genuinely cared about helping me find the right vehicle. The sales team made the process smooth and straightforward—no games or pressure, just real customer service. They were knowledgeable about the vehicles, quick with communication, and made sure everything was handled efficiently during financing and delivery. The dealership was clean, organized, and had a great selection of inventory. If you’re looking for a dealership that values your time, treats you with respect, and goes the extra mile to make sure you leave happy, I highly recommend Palmer Dodge. I’ll definitely be coming back for my next vehicle. More

by abiggins678 Verified Customer Verified Customer

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This dealer pushes junk products like first mile extended warranty into your finance and pressures you to finance even if you want to pay cash in order to honor a price. The dealer claims to be waiting in warranty into your finance and pressures you to finance even if you want to pay cash in order to honor a price. The dealer claims to be waiting in a refund from first mile, but first mile claims they never received a single dollar from the dealer. Hello GM - Watch your sales floor! More

by FABIANO.DUARTE Verified Customer Verified Customer

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Dealership renigged on a renegotiated deal. The price went up due to a color as the dealer claimed incentives changed. This was after they asked me to wait for the incentives to come out. It The price went up due to a color as the dealer claimed incentives changed. This was after they asked me to wait for the incentives to come out. It was very frustrating experience. More

by mikescarb12 Verified Customer Verified Customer

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Great experience throughout the entire process! Brandon was outstanding and made the buying process fun! I have already referred your dealership twice! Brandon was outstanding and made the buying process fun! I have already referred your dealership twice! More

by phmccaughey Verified Customer Verified Customer

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Always go above and beyond to maintain the fleet. There is a true sense of urgency. Always getting me in and out in a timely manner. There is a true sense of urgency. Always getting me in and out in a timely manner. More

by abiggins678 Verified Customer Verified Customer

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This is the second vehicle I have purchased from them and they are awesome both service and price! they are awesome both service and price! More

by PICKLESMACK89 Verified Customer Verified Customer

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I worked with Will and Brandon to purchase a car out of state and while I didn’t end up purchasing the car I had a great experience working with them both. Responsive, answered all my questions and friendl state and while I didn’t end up purchasing the car I had a great experience working with them both. Responsive, answered all my questions and friendly. More

by Ambr Verified Customer Verified Customer

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Fantastic experience working with Mike! I usually dread the back-and-forth negotiations that come with buying a car, but Mike made the entire process incredibly smooth and straightforward. I usually dread the back-and-forth negotiations that come with buying a car, but Mike made the entire process incredibly smooth and straightforward. He got straight to the point, and within minutes, I had the keys in my hand—amazing! Also, a special shoutout to Peyton for helping with the Jeep selection and demo. Super enthusiastic and genuinely focused on customer satisfaction. Great teamwork and service all around! More

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