Mike Gebhardt

Disappointed isn't the word. The experience I received from Palmer Dodge was hands down the worst I've had from a professional business. I was quoted a price for a vehicle ove The experience I received from Palmer Dodge was hands down the worst I've had from a professional business. I was quoted a price for a vehicle over email. I told my salesman from the beginning this would be an employer purchase for a company fleet. I spoke with dealer every day for a couple of weeks while the order was processed and was not made aware of any issues. On the day the check for the vehicle arrived, I was called and told that the price had jumped $5k and that my check would not cover the purchase. They failed to remove incentives that I did not qualify for on the quote they sent me. I could either pay them an additional $5,000 or they'd be happy to send my check back to me. Man, what a way to do business. They wasted weeks of not only my time, but time allocated by my organizations fleet department and our leasing agency. They refused to honor the price they quoted me and chalked it up to "an unfortunate miscommunication." There is a right way to do business and a wrong way to do business. I'd steer clear of Palmer More

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Best experience buying a car I have ever experienced. Thank you for the ease of the process! Thank you for the ease of the process! More

by barry-h Verified Customer Verified Customer

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Very nice people their and service was great their. And they worked with us every step of buying it. And they worked with us every step of buying it. More

by mlsams27 Verified Customer Verified Customer

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Mike was an amazing salesman. Went the extra mile to make sure I got a great deal and was happy with the truck. Couldn't be happier with Palmer and Mike. Went the extra mile to make sure I got a great deal and was happy with the truck. Couldn't be happier with Palmer and Mike. More

by cdnewberry Verified Customer Verified Customer

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Great dealership they helped with all my needs and was very knowledgeable about the car and the apps I needed to download very knowledgeable about the car and the apps I needed to download More

by Blackmonj2828 Verified Customer Verified Customer

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Friendly salesman that was easy to work with and explained the process in an easy to understand manner explained the process in an easy to understand manner More

by philpeevy Verified Customer Verified Customer

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The great experience and did what they said they would do and very courteous and professionalism, and I do appreciate it and very courteous and professionalism, and I do appreciate it More

by steve4570thompson Verified Customer Verified Customer

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Worked hard to meet our requirements for a new auto. All that we worked with exceed our expectations. All that we worked with exceed our expectations. More

by DAVIDBRENDA17 Verified Customer Verified Customer

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Prompt assistance by sales staff and friendly staff. Everyone was very helpful both before and after the sale. Everyone was very helpful both before and after the sale. More

by tomhenson Verified Customer Verified Customer

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Buying a new vehicle can be stressful, but my Jeep Wrangler buying experience was truly satisfying. From start to finish, the process went smoothly, and I left feeling really good about my decision. W Wrangler buying experience was truly satisfying. From start to finish, the process went smoothly, and I left feeling really good about my decision. When you walk away excited and confident about the deal, it makes the whole experience that much better. I’m so excited about my new Jeep Wrangler and very happy with the deal I got at Palmer Dodge Jeep. I would definitely recommend them to anyone in the market for a new vehicle More

by mosesfamily Verified Customer Verified Customer

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