David Keller

I’m really disappointed that my Jeep is leaking coolant and needs radiator hoses replaced which I was quoted just over $1000 for. This is after the motor had to be replaced at 1900 miles. Now, 7500 miles and needs radiator hoses replaced which I was quoted just over $1000 for. This is after the motor had to be replaced at 1900 miles. Now, 7500 miles later a coolant leak was discovered. It may have been leaking this whole time, and I am not convinced that this issue was caused when the motor was replaced. Palmer Dodge did all the work. I have never had a coolant leak or needed new hoses on any car less than 15 years old or 100K miles. My Jeep has 9500 total miles. More

by JOELMROBERTS1 Verified Customer Verified Customer

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I was treated respectfully, my issue was addressed quickly and the loaner I was provided was clean and well maintained. I was pleased across the board! quickly and the loaner I was provided was clean and well maintained. I was pleased across the board! More

by lwbush0 Verified Customer Verified Customer

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My highly subjective rating of this dealership is I’ll never go there again. I took my truck in to have a BTSI (part that prevents the shifter from moving unless your foot is on the brake). I dropped th never go there again. I took my truck in to have a BTSI (part that prevents the shifter from moving unless your foot is on the brake). I dropped the car off in the morning around 10:30. The service writer said they needed to hold my truck overnight, okay, no big deal. I get a call from service writer at 12:30 informing me the part will take 3-4 days to arrive. Okay, no problem. I’ll pick my truck up today, call me when you have the part and I’ll bring the truck back. I needed to help a family member move so I needed my truck. I get another call around 2:45 and the service writer says the repairs are complete and my truck is ready to be picked up. Okay, that’s weird but okay. I feel like the service writer was dishonest about getting the part in time. I go that evening to pick up my car and they’re charging me $1200 for the repair. The BTSI part is $99 on MOPAR website. The charges included is a TPMS charge of around $600, a repair I never asked for and we never talked about. A repair I never authorized and a repair that wasn’t needed. My personal opinion is I’ll never go here again, and god help you if you get Kimberly as a service writer. More

by Matt Antonion Verified Customer Verified Customer

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Here we go again. .... Yes its a five star review for Hiram and the Service Team. .... Yes its a five star review for Hiram and the Service Team. More

by dinodiaz8 Verified Customer Verified Customer

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Great communication, drop off and pick up was effortless and everything was completed as expected. and everything was completed as expected. More

by MINDA.TREXLER Verified Customer Verified Customer

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Palmer Dodge is the only shop I trust with my diesel. Hiram and his team have been servicing and maintaining my truck for four years, and they've consistently done outstanding work. Hiram is honest, t Hiram and his team have been servicing and maintaining my truck for four years, and they've consistently done outstanding work. Hiram is honest, trustworthy, and always treats customers fairly. That level of integrity is rare these days, especially in the automotive industry. More

by dinodiaz8 Verified Customer Verified Customer

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Palmer Dodge Chrysler Jeep Ram was very professional and customer focused. Highly recommend them for sales and service. customer focused. Highly recommend them for sales and service. More

by kbrad.fox Verified Customer Verified Customer

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It was a very pleasant experience. All was made easy for me. Thank you. Service is great. Dales was awesome All was made easy for me. Thank you. Service is great. Dales was awesome More

by jcelizarraras Verified Customer Verified Customer

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Brand new service department. Service writers are good at communicating and setting expectations. I was back on the road in less time than I anticipated. Service writers are good at communicating and setting expectations. I was back on the road in less time than I anticipated. More

by MCKATULA Verified Customer Verified Customer

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Got to see the new service center now that it is completed and it is lovely! A nice upgrade. Kimberly has been an amazing service advisor for 5 years now! completed and it is lovely! A nice upgrade. Kimberly has been an amazing service advisor for 5 years now! More

by leclerc_danielle Verified Customer Verified Customer

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