David Keller
David Keller at Palmer Dodge Chrysler Jeep Ram

David Keller

Service Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

4.5
2,228 Reviews
4.5

2,228 Reviews

Write a Review

2228 Reviews of David Keller

September 17, 2026

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Came in for an oil change and oil leak. My service advisor Luis was very kind and knowledgeable, got me my car back in a timely manner. Definitely recommend this dealership. More

by JORGEEVEGAA
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper , Luis torres

Sep 18, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that Luis provided you with excellent service during your visit. Your recommendation means a lot to us, and we look forward to serving you again in the future!

September 13, 2026

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They are very modern and everyone I interacted with was very customer service oriented and very friendly. It is my go-to dealership for my 2026 jeep Grand Cherokee Reserve More

by WALLACE0
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Miller, Zach Jordan

Sep 14, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your review with us! We appreciate your positive feedback!

September 13, 2026

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Always great to deal with. Service has always been fast and complete. Just had a recall on my truck. On and out in 15 minutes. More

by PMM1811
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Recommend Dealer
Yes

Other Employees Tagged: Hiram is the best.

Sep 14, 2026

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear that your service went smoothly! We hope to work with you again next time!

September 11, 2026

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I went for a recall was checked in Quick. Was out in 10-15 minutes . Was told It was taken care of and I would get a report to my email . Never did , I called and asked for a report/ receipt More

by striefen3
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Recommend Dealer
No

Other Employees Tagged: Zach Jordan , Kimberly is who I listened to .

Sep 16, 2026

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry for any lapse in communication regarding your service. We want to make sure we answer any questions you might have, and keep you up to date on the work being done. Please reach out to us directly so we can help. Sincerely, David Keller, Service Manager, service@palmerdcj.com

September 10, 2026

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I purchased a 23 wagoner from Palmer. It was a “demo” model with about 8K miles on it. So I didn’t get the “free” oil changes to start. Then it was nothing but issues from batteries to More

by Jon Holt
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Recommend Dealer
No

Other Employees Tagged: Jody Cruce , Kim Keyes

Sep 16, 2026

Palmer Dodge Chrysler Jeep Ram responded

We're sorry to hear that you were left unsatisfied with any aspect of your service. We want to make sure you get the work you need on your car, and we hope to make things right as best we can. When you have a moment, please reach out to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com

September 10, 2026

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Extremely disappointing experience. Poor communication, inconsistent treatment, inaccurate explanations, and little accountability after my Jeep became undriveable less than 48 hours af More

by kristina.l.brown
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Recommend Dealer
No

Other Employees Tagged: Jody Cruce

Sep 14, 2026

Palmer Dodge Chrysler Jeep Ram responded

We're truly sorry to hear about your experience, Kristina. Your feedback is invaluable, and we take these matters seriously. We're committed to improving our communication and service. Thank you for bringing this to our attention; we want to ensure a better experience in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

Sep 14, 2026

kristina.l.brown responded

Your actions say differently. Thank you for the generic response here, but I would appreciate it if you could respond directly to the email I sent to you and the leadership team regarding my concerns. I’m not sure this is something you would want discussed publicly on here. At this time, the issue has not been resolved to my satisfaction, and I would appreciate a direct response to the concerns outlined in my email.

September 04, 2026

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The shop Forman does not know what they are doing. My car sat there for weeks without them even attempting to resolve all the issues they caused . They do not follow up and overall workmanship is no More

by davidmeeks
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Recommend Dealer
No
Sep 11, 2026

Palmer Dodge Chrysler Jeep Ram responded

David, we're sorry to hear that you had any difficulty during your time with us. We want to help you get the services you need, and we apologize for any confusion. Please reach out to us directly so we can help. Sincerely, David Keller, Service Manager, service@palmerdcj.com

Sep 11, 2026

davidmeeks responded

I do not believe this response . They explicitly told me they would not conduct any more repairs with no discussion . If this is serious, they can reach out and outline a detailed plan to fix the issues they caused months ago. This was demonstrated to them and they acknowledged reproducing the issues

Sep 18, 2026

davidmeeks responded

It has been weeks since I was told to pick up because they would not fix the issues they caused and they have not provided details on how they plan to fix the car. This confirms their response was not in good faith and they have shown no real intention to fix the issues

August 30, 2026

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Great service. They always keep me posted on what is needed and how the service is progressing. More

by mcozzocrea
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Recommend Dealer
Yes

Other Employees Tagged: Zach Jordan

Aug 31, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience and appreciate our communication throughout the service process. Your satisfaction is our priority, and we look forward to serving you again!

August 27, 2026

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Mike was fantastic, He delivered everything I ask for and beyond. Thank you, Mike and your team. More

by glowe2
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Recommend Dealer
Yes
Aug 28, 2026

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear about your positive experience with Mike and the team! Your satisfaction means a lot to us, and we appreciate your kind words. Looking forward to serving you again in the future!

August 26, 2026

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Great experience at Palmer Dodge! The team was professional, helpful and got the job done! More

by bdgresham510
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Recommend Dealer
Yes

Other Employees Tagged: Kimberly

Aug 27, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience and found our team professional and helpful. Your satisfaction is our priority, and we look forward to serving you again!

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