It was a very pleasant experience.
All was made easy for me. Thank you. Service is great. Dales was awesome
All was made easy for me. Thank you. Service is great. Dales was awesome
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by jcelizarraras
Verified Customer
Verified Customer
May 18, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
We’re thrilled to hear about your pleasant experience! Our team is dedicated to making everything easy for our customers, and we're glad Dales made a positive impact. Thank you for your kind words and for choosing us!
Brand new service department.
Service writers are good at communicating and setting expectations. I was back on the road in less time than I anticipated.
Service writers are good at communicating and setting expectations. I was back on the road in less time than I anticipated.
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by MCKATULA
Verified Customer
Verified Customer
May 18, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
We're thrilled to hear that you had a great experience with our new service department and that our team effectively communicated with you. Getting you back on the road quickly is our priority, and we appreciate your feedback!
Got to see the new service center now that it is
completed and it is lovely! A nice upgrade. Kimberly has been an amazing service advisor for 5 years now!
completed and it is lovely! A nice upgrade. Kimberly has been an amazing service advisor for 5 years now!
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by leclerc_danielle
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kimberly
May 15, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
We're thrilled to hear you love the new service center, Danielle! It's great to know that Kimberly has consistently provided you with excellent service. We appreciate your feedback and look forward to serving you again soon!
Very quick service kept informed all the way through.
Service advisor was great to deal with. Was a nice experience.
Service advisor was great to deal with. Was a nice experience.
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by PMM1811
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for the fantastic feedback! We're thrilled to hear you had a quick and positive experience with our service team. Keeping our customers informed is a priority, and it's great to know our advisor made a difference for you. We look forward to serving you again!
The worst dealership ever delt with.
Service doesn't listen to your vechile concerns period! Brought jeep with small leakin front.
Totally missed diagnosed my jeep .
They said front s
Service doesn't listen to your vechile concerns period! Brought jeep with small leakin front.
Totally missed diagnosed my jeep .
They said front seal leakin at axle which it wasn't the problem at all.
Decided to just have Service done early at dealership as was do in 1k miles anyway.
Iwsa there 10 days picked it up a couple days later noticed leaking in front everywhere!
Checked it out the oil filter leaking because wasn't tight dripping everywhere!
4 turns to even get it hand tight from oil change they did.
What a joke palmer is the worst sales and service I've come across.
Ive owned 4 grand Cherokees know there issues. Was contemplating a major performance upgrade at palmer.
Thank God I got my jeep out of that clown show!
This was my 2nd interaction with palmer shame on me.
Please Beware!!!!
Richard B
Snellville ga
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by Balogserviceco
Service Price Transparency
May 18, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
We sincerely apologize for your experience, Richard. Your feedback is important, and we take it seriously. We're committed to improving our service and addressing concerns like yours. Thank you for sharing, and we hope to regain your trust in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com
I had a great experience with the service team at Palmer
Dodge. They were professional, efficient, and kept me informed throughout the entire maintenance process. The work was completed on time and was easy
Dodge. They were professional, efficient, and kept me informed throughout the entire maintenance process. The work was completed on time and was easy. I appreciate their attention to detail and communication—definitely a reliable place for vehicle service.
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by Kyle C
Verified Customer
Verified Customer
Service Price Transparency
May 05, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you, Kyle! Your feedback motivates us to keep providing reliable service. We look forward to assisting you again in the future!
The entire experience was great.
I was given a quote that was spot on. The work was done in a timely manner. Everyone was friendly and professional.
I was given a quote that was spot on. The work was done in a timely manner. Everyone was friendly and professional.
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by kcordier
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Luis
May 01, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic review! We're thrilled to hear that you had such a positive experience with our team. Providing accurate quotes and timely service while maintaining a friendly atmosphere is what we strive for. We appreciate your support and look forward to serving you again!
Over the last dozen+ years and 1/2 dozen vehicles ,
whether a recall, warranty issue , repair or maintenance, the team at Palmer makes good and backs it up.
whether a recall, warranty issue , repair or maintenance, the team at Palmer makes good and backs it up.
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by sheffrin
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you! We truly appreciate your loyalty over the years. It's great to hear that our team consistently delivers on service and support. Your satisfaction is our priority, and we look forward to assisting you with your future vehicle needs!
Payton made the process of buying a new truck almost
painless and was fun to work with.
painless and was fun to work with.
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by stacey.webster1963
Verified Customer
Verified Customer
Apr 28, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic feedback, Stacey! We're thrilled to hear that Payton made your truck buying experience enjoyable and smooth. Our team is always here to help, and we appreciate you taking the time to share your thoughts! Enjoy your new truck!
The solved the problem we had which at the end is what
matters. They had to keep the car for a few days. The communications was great and we were clearly informed of all the steps.
matters. They had to keep the car for a few days. The communications was great and we were clearly informed of all the steps.
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by nicolas.albizzatti
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback, Nicolas! We're thrilled to hear that our team effectively resolved your issue and kept you informed throughout the process. Your satisfaction is our top priority, and we appreciate your trust in us. Looking forward to serving you again!