Brandon Moore | Page 5

Awesome in and out experience with Chris Rome! He was very knowledgeable about the Sorento and took care of everything! Thanks KIA and Chris for my 2023 Sorento! He was very knowledgeable about the Sorento and took care of everything! Thanks KIA and Chris for my 2023 Sorento! More

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We purchased a used vehicle from Tyler Reynolds. He was so helpful! We came in with a list of wants and certain vehicles in mind we wanted to test drive. He took his time with us, such a positive at He was so helpful! We came in with a list of wants and certain vehicles in mind we wanted to test drive. He took his time with us, such a positive attitude. He also made sure we stayed in our price point and found our perfect car! Highly recommend! More

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UPDATE! What might have started out as an imperfect start, this dealership really owned the customer experience and flipped the script! I’m so impressed wi What might have started out as an imperfect start, this dealership really owned the customer experience and flipped the script! I’m so impressed with how much they genuinely care about more than just the sale! I not only bought my Sportage from them but just sent a family I met in a store parking lot to my salesman & this dealership! I walked up to them taking pics of my car and asking where I got it and I just couldn’t help recommending this team. Thank you for valuing me and my experience- it felt good about sending someone your way knowing you listen & care! AND I really love my car! More

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Excellent experience, as smooth as any purchase in over 35 years of buying vehicles. Drove over 2 1/2 hours for particular car. Even in the high demand market, they were fair and have earned my future busi 35 years of buying vehicles. Drove over 2 1/2 hours for particular car. Even in the high demand market, they were fair and have earned my future business. More

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Christopher stayed an hour past closing to make sure we knew everything about our new Kia. Very through. knew everything about our new Kia. Very through. More

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Chris Rome was super helpful when helping me find a new vehicle. He showed me awesome features and was very knowledgeable about the vehicle I purchased. I honestly ended up leaving changing my mind and goi vehicle. He showed me awesome features and was very knowledgeable about the vehicle I purchased. I honestly ended up leaving changing my mind and going with a KIA than what I anticipated going towards because of all the pros that were included in the new Sorentos. I am very happy with my purchase and everyone was very sweet and super helpful. Chris made sure I got my new Sorento after falling in love with it and I was in and out of the dealership quickly with my new ride. More

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A little pushy at one point (salesmen wanted me to "sign my commitment to him" to give my offer for approval by the manager? Kinda weird and predatory, but whatever, guess that is the standard?). Besides th my commitment to him" to give my offer for approval by the manager? Kinda weird and predatory, but whatever, guess that is the standard?). Besides that, good experience. The finance office (Clarence) was pretty rude. He was VERY pushy on the warranties, questioned my judgement, and also forgot some steps until I reminded my salesmen before I left. It was not a terrible experience but definitely not perfect by any means. More

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Good service, honest answers, courteous, friendly and quick response .Recommend to all car dealers looking for good service quick response .Recommend to all car dealers looking for good service More

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Being a young black man that just wants to do right for his family. I can not believe how Kia Autosports of Columbus, Georgia treated me. I visited the dealership to see about getting a buy number for a ve his family. I can not believe how Kia Autosports of Columbus, Georgia treated me. I visited the dealership to see about getting a buy number for a vehicle my wife and I were looking to get rid of. We were interested in getting a newer Van in the future for our growing family. I was greeted by a salesman who was very kind initially. Gave him the keys to my vehicle to get an appraisal on it. My wife and I with our 1 year old son sat and waited patiently for the value. They then came back and said we saw that you came in a couple months ago looking to sell your car, so my manager is going to keep his offer the same. I said sir this is a different vehicle. He replied, " I don't know still the same offer." I said sir this is a different vehicle. He said he would get his manager to come talk to me. The manager came to me and asked why I wanted to talk to him. I told him that this is not the same vehicle as last time and wanted to make sure you were aware of that. He said "well offer stands. " I asked if they still do NADA (National Dealers Association) as their guide for appraisals. He said no we don't use them anymore. We use "J.D. Powers". I said aren't they the same thing? No sir not they are not he replied. I said ok and then proceeded to leave the dealership ad the manager felt that as a black man with dreads I was not worth his time for a proper trade appraisal. Please anyone go to JD POWERS and then click value my trade and see where it pulls you. I was not going in there expecting gold but I was at least expecting to be treated fairly. More

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PERFECT. Car. Buying. Experience!! Jerrell Green is THE salesman to see. Knowledgeable, friendly, not pushy, charismatic, respectful and willing to make you happy with the purchase! Came to buy the highly salesman to see. Knowledgeable, friendly, not pushy, charismatic, respectful and willing to make you happy with the purchase! Came to buy the highly sought after 2021 Telluride EX w/ex package+. We didn’t see what we wanted our first trip as we figured and came back to look at color choices a few days later and still weren’t expecting much, but we were surprised-they had what we wanted but it was just a teensy bit over what we wanted to pay. We walked away but called back not a mile down the road to say we’ll be back. Good thing we called because it was already being looked at!! Brandon and Jerrell found us the discounts we needed to bring the car to a satisfactory price. Clarence in finance did the paperwork quickly and efficiently and didn’t make it anxious for us. Before leaving the car was cleaned and gas tank full. We noticed something on the interior door handle and Jerrell immediately cleaned it and all the other door wells too! Top notch service! ... We had reached out to locals in the area to ask if they knew of a salesman at Kia AutoSport and they didn’t but we will now tell everyone that We do and send everyone we know down to see Jerrell! More

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