Brandon Napier | Page 4

I’m super impressed with services that I received on my new crosstrek hybrid. Great customer service and amazing follow up. Love my car and love Subaru of North Tampa. I drive from St Pete as the dealer new crosstrek hybrid. Great customer service and amazing follow up. Love my car and love Subaru of North Tampa. I drive from St Pete as the dealer here ignored us and wasn’t helpful at all. All dealerships are not created equal. More

by KURTDAV39 Verified Customer Verified Customer

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I had a great experience at my Subaru dealership. They even provided a loaner car, which made the whole process incredibly convenient. They even provided a loaner car, which made the whole process incredibly convenient. More

by robert@leydoncpa.com Verified Customer Verified Customer

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We have been extremely pleased with the entire staff from the purchase of our car to our first free oil change. the purchase of our car to our first free oil change. More

by JNELLERBE Verified Customer Verified Customer

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From putting my Subaru in “park” at the service area a kind and professional attendant greeted me by name and walked me in to get the details on car service and expected ETA to complete. I was kept inform kind and professional attendant greeted me by name and walked me in to get the details on car service and expected ETA to complete. I was kept informed throughout the visit and all who i came in contact with were courteous snd professional. Well done Team! More

by RACHELMELENDEZ46 Verified Customer Verified Customer

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I was pleasantly surprised by the staff professionalism and desire to work with me to get my car fixed. and desire to work with me to get my car fixed. More

by sunsibe Verified Customer Verified Customer

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Communication was disjointed and incomplete. Issues only partially resolved, fixed one of two windows which were both repeatedly addressed. "Attempted" to fix head unit AMD just reported that it Issues only partially resolved, fixed one of two windows which were both repeatedly addressed. "Attempted" to fix head unit AMD just reported that it needed replacement. I'm requested they follow up with corporate about the head unit defects and inquire about potential recall or good will replacement. No follow-up after contact with corporate on service campaign eligibility for head unit replacement. Outrageously over priced tps installation charged to my wife and received when I spoke to them. Added fees for paying with credit card. All on all an unsatisfactory visit with poor service for an extraordinary price. More

by TYEDYEPAUL Verified Customer Verified Customer

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I met with Ben to consider trading in my Wilderness Forester that I bought from the same dealer in 2025. Due to unforeseen circumstances I needed to trade it in to get a lower monthly payment as well a Forester that I bought from the same dealer in 2025. Due to unforeseen circumstances I needed to trade it in to get a lower monthly payment as well as still continuing to drive a Subaru particularly a forester. In the end between the management and financial they did have an older vehicle that fit that availability. Interestingly - it does have bells and whistles I had not seen when checking it out. Probably per the year vs the one I traded in it was at the top of the line for thr vehicle at that time So far - enjoying my new but old vehicle as well as paying a lower monthly payment for it. Overall- working staff were friendly though with many changes of faces then last time I was in for service. As for Ben he was personable, very knowledgeable of the cars, a good driver and is still learning the process of what the salesman position entails and willing to learn it! More

by lynanne.lawhead Verified Customer Verified Customer

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Brandon was exceptionally helpful It is my wife's car BTW This was a routine checkup This was a routine checkup More

by Alstampa Verified Customer Verified Customer

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From the minute you walk in you get the a 5 star welcome and service. From the seating area created for comfort and staff keeping you updated on progress on your service to even washing your car that is wh and service. From the seating area created for comfort and staff keeping you updated on progress on your service to even washing your car that is why we buy our cars from Subaru on North Tampa. More

by MULLBIRD2 Verified Customer Verified Customer

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Brandon was pleasant professional and transparent with the estimated cost of servicing my Subaru . I like that the technician sends me a video of the service. the estimated cost of servicing my Subaru . I like that the technician sends me a video of the service. More

by civijk Verified Customer Verified Customer

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