Brandon Napier | Page 5

Brandon always makes sure that I get the service needed for my vehicle. He communicates in a clear and friendly manner. Along with the excellent service of the service technicians, Brandon is the reason I for my vehicle. He communicates in a clear and friendly manner. Along with the excellent service of the service technicians, Brandon is the reason I will continue to come back. More

by NW Verified Customer Verified Customer

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we had a problem with the window, not opening and closing. They diagnosed it as a problem with the window regulator. They cleaned it and fixed it without a charge because they had done it similar thi closing. They diagnosed it as a problem with the window regulator. They cleaned it and fixed it without a charge because they had done it similar thing a month ago. To their credit, they gave us a cost analysis of installing a new regulator if it becomes necessary. All that was good. Our only complaint is we left the car with them and didn't get a call the next day cause the service manager for us was out sick. We had to call them the following day and ask them what the status of the car is. There should be a communication back up in the event of a service manager being out sick. More

by COLHARROW Verified Customer Verified Customer

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I received a text message regarding my vehicle which stated that my SA would follow up with me. I arrived at 9 am and was advised that the oil change & tire rotation would take 1-1 & 1/2 hours. At 11 stated that my SA would follow up with me. I arrived at 9 am and was advised that the oil change & tire rotation would take 1-1 & 1/2 hours. At 11 am I walked to the desk to discuss my vehicle and advised the SA that I thought he would follow up with. He said he was busy. About 5-10 minutes after I left,y tire light came back on. I expect better service and communication. More

by JCHORZELEWSKI Verified Customer Verified Customer

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Incredible service. Madison was amazing. The overall staff was superb once as well. Everything was thorough inspected and completed properly. Madison was amazing. The overall staff was superb once as well. Everything was thorough inspected and completed properly. More

by filash0es27 Verified Customer Verified Customer

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Brandon was very courteous. He took care of my concern quickly. My car was clean and well cared for while in for service. I would definitely recommend Brandon for service concer He took care of my concern quickly. My car was clean and well cared for while in for service. I would definitely recommend Brandon for service concerns. More

by cherriehudson Verified Customer Verified Customer

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North Tampa Subaru has a very efficient and professional staff. Madison is friendly and she communicates well. Always a pleasure dropping my Outback off for service knowing that its in good hands. Major sho staff. Madison is friendly and she communicates well. Always a pleasure dropping my Outback off for service knowing that its in good hands. Major shout out yo Jacob for the thorough check up on my Subi.😎 More

by loumuldoon1 Verified Customer Verified Customer

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Exceptional oil change experience—Brandon Napier was professional, attentive, and went above and beyond. Fast, transparent service that exceeded expectations. Highly recommend! professional, attentive, and went above and beyond. Fast, transparent service that exceeded expectations. Highly recommend! More

by Doug Verified Customer Verified Customer

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Best customer service of all dealerships I’ve personally been to. They send a video to your car under inspection while you wait! been to. They send a video to your car under inspection while you wait! More

by MADISON.COLLETT Verified Customer Verified Customer

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THE WHOLE PROCESS WAS WONDERFUL , FAST AND THOROUGH! THE WHOLE TEAM WAS GREAT! THANKS A BUNCH BROCK THE WHOLE TEAM WAS GREAT! THANKS A BUNCH BROCK More

by j.parris Verified Customer Verified Customer

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I had a 7 AM appointment on New Year's Eve. Arrived 15 minutes early and gate was locked. Could not get in. Not a big deal, but not a good start for our first appointment. Your older custom Arrived 15 minutes early and gate was locked. Could not get in. Not a big deal, but not a good start for our first appointment. Your older customers (like me) will always arrive early. We can't help it. :) Otherwise our service experience was excellent. Thank you, More

by tom Verified Customer Verified Customer

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