Brandon Neil | Page 6

Brandon was very a tentative & kept in great communication to let me know what was going on. communication to let me know what was going on. More

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I have always been treated with kindness, respect and ultimate care. They are always thorough and do a profesional job. ultimate care. They are always thorough and do a profesional job. More

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I had to replace my car battery and scheduled an appointment for Monday morning. Pulled up to the service express line and was seen right away by an associate. They verified my info and I went insid appointment for Monday morning. Pulled up to the service express line and was seen right away by an associate. They verified my info and I went inside. I was told it would 2 1/2 hours but it was done in an hour and a half. Brandon, the employee who helped me, was very nice and made the process go smoothly. More

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Service depart is spot on with time of competition of services and updates. I have been satisfied with the service. services and updates. I have been satisfied with the service. More

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I am always in contact with my service rep. The job is done in a timely manner. The people I have come in contact with at Lithia Subaru are always polite and patiently answer my questions. The The job is done in a timely manner. The people I have come in contact with at Lithia Subaru are always polite and patiently answer my questions. The driver that gives me a ride to and from the dealership is very kind and friendly. More

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I have to be honest because of course that’s what people want so I’m leaving this review for the support and understanding from the manager of the service dept, he was great to work with. As for the service want so I’m leaving this review for the support and understanding from the manager of the service dept, he was great to work with. As for the service advisors I feel they need a bit more inviting and cheerful welcome it goes along way when trusting them your vehicle! More

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The staff are always pleasant, professional, and courteous. This dealership offers complimentary beverages and snacks and a comfortable space to sit and wait. courteous. This dealership offers complimentary beverages and snacks and a comfortable space to sit and wait. More

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Brandon was extremely helpful I was preparing for a out of town trip when the service engine light came on Friday afternoon. I called the service department and was transferred to the central service peopl of town trip when the service engine light came on Friday afternoon. I called the service department and was transferred to the central service people who said they didn't have a appointment until 10/29. I called on Monday and Brandon suggested I have a diagnostic test done by auto zone to see if it was the gas cap when I called him back and told him it was the heater control valve he said I could bring it in an leave it and they would work it in to the schedule as soon as possible since they were fully booked for the week. I dropped it off on Wed expecting to wait a week but he called Thur afternoon and my car was ready. His customer service skills are excellent. More

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I like this dealership but please, get another code reader that the service reps can access. Having to wait a day and a half for a tech to hook up a code reader is ridiculous. Brandon is a really good reader that the service reps can access. Having to wait a day and a half for a tech to hook up a code reader is ridiculous. Brandon is a really good service rep. More

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Easy. Very courteous always timely within quoted time frame The staff are extremely knowledgeable and friendly Very courteous always timely within quoted time frame The staff are extremely knowledgeable and friendly More

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