Brandon Rivas

Very nice and and good customer service took care of me even if I didn’t have a appointment even if I didn’t have a appointment More

by Gisel Verified Customer Verified Customer

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Went in for 1st maintenance on my new Black Widow that I bought off the show room. Oil, multi point inspection, and tire rotation. I had a socket stuck on the back rear lug nut, to which I showed the techni bought off the show room. Oil, multi point inspection, and tire rotation. I had a socket stuck on the back rear lug nut, to which I showed the technician. They had my vehicle all day, which was fine as I had then day off. When I picked up the truck the socket was still on the same tire, thus told me they had not rotated the tires. Then had gone over in the invoice though prior that they had. It was Friday afternoon so no way could I sit and get it knocked out. I had to take a half day off which I live 90 miles away. While they got me in, noting else was mentioned. I was at least hoping they would have washed it for the work that I missed. More

by JOSEPH275TORRES Verified Customer Verified Customer

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Great efficiency and got the work done on time. Very well done appreciate the effort Very well done appreciate the effort More

by LARRY@STONEGATEFELLOWSHIP.COM Verified Customer Verified Customer

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The people at the service desk are really friendly and helpful and usually don’t make you wait for very long before they help you. helpful and usually don’t make you wait for very long before they help you. More

by JD.BLAIN Verified Customer Verified Customer

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Excelente atención y buen servicio ya estrenando mi terrain 2022 no tengo nada malo que decir terrain 2022 no tengo nada malo que decir More

by SANTOSAYALA442 Verified Customer Verified Customer

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Not pleased. Truck sat there for 2 months before being looked at. Truck needed transmission control module. $1000 to replace, I agreed to fix it and declined the Truck sat there for 2 months before being looked at. Truck needed transmission control module. $1000 to replace, I agreed to fix it and declined the other useless $5k recommendations for everyday PM service that we handle on our own. Then I get the dreaded email that everybody in the world hates to get. "Transmission control module did not fix your problem, you need a cable and it will cost an extra $600 to replace it". Was this poor diagnosis by the tech? Was the TCM good and the cable bad and it was misdiagnosed? Were both bad and should have been presented on the 1st estimate? Nobody knows. I paid the $1000 and took a trailer to pick up my truck. I have been sending all my company vehicles to big spring for dealership repair, but this one was an exception because I didnt need the truck that week. Bad judgement on my part. More

by JAYSON.MILLER Verified Customer Verified Customer

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I was very pleased with the service i received They worked me in for an oil change without an appointment and had it done in just over an hour worked me in for an oil change without an appointment and had it done in just over an hour More

by STINGRAY67M Verified Customer Verified Customer

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Was well informed on what was going on during services and time of service was in good satisfactory. and time of service was in good satisfactory. More

by ARTRUIZ67 Verified Customer Verified Customer

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Always great service: easy to schedule, they get me in right away, keep me updated, and I'm on my way. right away, keep me updated, and I'm on my way. More

by DBORDEN62 Verified Customer Verified Customer

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It is the slowest service I’ve ever had. I’ve tried 3 times and only did this one because it was a warranty issue and it takes months to get something fixed. This last issue they had my van I’ve tried 3 times and only did this one because it was a warranty issue and it takes months to get something fixed. This last issue they had my van for 5 months before I got it back. More

by MIDLANDDENTIST Verified Customer Verified Customer

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