Made an appointment, arrived on time and was immediately
processed. Maintenance was completed in a very reasonable amount of time and I was out the door. No out of pocket expense and had the impression that
processed. Maintenance was completed in a very reasonable amount of time and I was out the door. No out of pocket expense and had the impression that everything was inspected/checked/serviced.
More
by mhaneyit
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
Sep 11, 2026 -
Lithia Hyundai of Anchorage responded
We're delighted to hear that your experience was smooth and efficient at Lithia Hyundai of Anchorage! Thank you for choosing us and for sharing your feedback. Safe travels until we see you again!
Made an appointment, arrived on time and was immediately
processed. Maintenance was completed in a very reasonable amount of time and I was out the door. No out of pocket expense and had the impression that
processed. Maintenance was completed in a very reasonable amount of time and I was out the door. No out of pocket expense and had the impression that everything was inspected/checked/serviced.
More
by mhaneyit
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
Sep 11, 2026 -
Lithia Hyundai of Anchorage responded
We're delighted to hear that your experience was smooth and efficient at Lithia Hyundai of Anchorage! Thank you for choosing us and for sharing your feedback. Safe travels until we see you again!
You do a good job but it's hard to get through to anyone
on the phone.
on the phone.
More
by LISARAPALLO
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Lithia Hyundai of Anchorage responded
Lisa, We’re glad to hear you feel our team does a good job, and we appreciate your recognition of those efforts. At the same time, we understand how frustrating it can be when reaching someone by phone is difficult. Clear and accessible communication is important, and your comments will help us focus on areas where we can improve. If you’d like to discuss your experience further, please reach out to me through the contact information below.
I arrived for my 8:00 appointment before the service
guys. But service was quick and Brandon was nice. Enjoyed the customer area.
guys. But service was quick and Brandon was nice. Enjoyed the customer area.
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by TRILEY5189
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
Jun 22, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for sharing your feedback! We're pleased you are in good hands at Lithia Hyundai of Anchorage. See you next time!
The staff are great!
Professional and courteous. Knowledgeable with any questions I need answered. Service is slow due to lack of service techs. It's frustrating that I h
Professional and courteous. Knowledgeable with any questions I need answered. Service is slow due to lack of service techs. It's frustrating that I had to wait nearly two hours for a lifetime oil change policy because they lack enough service personnel. Also waiting over a month for a back-ordered glass that s shattered (warranty item). I love Hyundai vehicles and the people are great, but...
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by bhilmes
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
Jun 08, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for your feedback. While we're happy to hear our team is so helpful, we apologize for the delays you've experienced. Your patience is appreciated, and we hope to resolve these issues more efficiently in the future - we truly value your business. Drive safely, and see you next time at Lithia Hyundai of Anchorage!
The staff are great!
Professional and courteous. Knowledgeable with any questions I need answered. Service is slow due to lack of service techs. It's frustrating that I h
Professional and courteous. Knowledgeable with any questions I need answered. Service is slow due to lack of service techs. It's frustrating that I had to wait nearly two hours for a lifetime oil change policy because they lack enough service personnel. Also waiting over a month for a back-ordered glass that s shattered (warranty item). I love Hyundai vehicles and the people are great, but...
More
by bhilmes
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
Jun 08, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for sharing your feedback about our team! We apologize for the delays you encountered due to our limited staff. We're working to address this and improve wait times. Your patience and understanding mean a lot to us. We hope to assist you more efficiently in the future. We look forward to serving you next time at Lithia Hyundai of Anchorage!
Impossible to reach Service Dept by phone.
It's been 5 years and no improvement and now they are not open on Saturdays. I will not buy another Hyundai because of this Service Center
It's been 5 years and no improvement and now they are not open on Saturdays. I will not buy another Hyundai because of this Service Center
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by NONE3
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
Jun 01, 2026 -
Lithia Hyundai of Anchorage responded
Hi,
We strive to earn customers for life, and I'm disappointed to hear about your experience. We understand how important it is to have easy access to our service team, and your feedback is not being overlooked.
Please give me a call or email at cschmidt@lithia.com or 907-762-5100. I would appreciate the opportunity to connect and learn more.
Thank you,
Chris Schmidt
General Manager
I bring all of my cars to Lithia, for oil changes and I'm
never disappointed
never disappointed
More
by PPROFFER
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
May 29, 2026 -
Lithia Hyundai of Anchorage responded
Our team is glad to know that you are satisfied with our service here at Lithia Hyundai of Anchorage. Thank you for trusting us with your vehicles. See you next time!
They have great customer service and their services are
always timely and they keep you updated on what's going on
always timely and they keep you updated on what's going on
More
by HEISLER93
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for the awesome review! We’re happy you had a great experience with our team at Lithia Hyundai of Anchorage!
Excellent service.
Front desk person friendly, smiling all the time, very knowledgeable. Help me with oil change and recall for my vehicle, two appointments same day, s
Front desk person friendly, smiling all the time, very knowledgeable. Help me with oil change and recall for my vehicle, two appointments same day, saving me time and money because, gasoline prices.
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by NONE3
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
May 27, 2026 -
Lithia Hyundai of Anchorage responded
We're happy to hear that our team made your visit efficient and pleasant. Thank you for choosing Lithia Hyundai of Anchorage and for sharing your positive experience! See you next time.