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Brandon Sweeney
Brandon Sweeney at Hawk Chrysler Dodge Jeep Ram

Brandon Sweeney | Page 6

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7901 Roosevelt Rd
Forest Park, IL 60130

4.9
79 Reviews
4.9

79 Reviews

Write a Review

Dealership Experience

3 yrs, 6 mos

Industry Experience

3 yrs, 6 mos

Languages Spoken

English English

79 Reviews of Brandon Sweeney

June 20, 2024

Dealership Rating
Employee Rating

Great place to get your car work on never had a problem friendly people always car repair shop my go to place More

by Stanr2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Roger Esparaza, AnnMarie Sedlack, Javier Roman , Alicia Mccall

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Jun 21, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi, thanks for the great review and 5-stars! We appreciate your time and hope to see you again.

June 20, 2024

Dealership Rating
Employee Rating

Service department is terrible I was waiting for 5 hours to get my a/c diagnosed then charged $380 for a diagnostic. You can go to any other Jeep Dealer and diagnostic are at $180 then once I come to pick More

by Tiny23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jorge Nava, Danny Reyes, Roger Esparaza, AnnMarie Sedlack, Javier Roman , Alicia Mccall

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Jun 21, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi, we're sorry to hear about your disappointing experience at our service department. We appreciate your feedback and will address this issue with our team to ensure better service in the future. Thank you for bringing this to our attention.

June 11, 2024

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Employee Rating

I am treated professionally and courteously every time I visit this dealership. My car is well taken care of and my concerns are dealt with promptly More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2024

Hawk Chrysler Dodge Jeep Ram responded

Norm, we are delighted to hear about your positive experience at our dealership. Providing professional and courteous service is our top priority, and we are glad to know that your car is well taken care of. Thank you for your kind words and for choosing us for your automotive needs!

May 19, 2024

Dealership Rating
Employee Rating

The service writer Brandon is a great example of good communication skills and helping customers get through the process of car repairs. He demonstrates great customer care and knowledge of the process o More

by Coco_oreo141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Coco, thank you for sharing your positive experience with Brandon! We're thrilled to hear that he provided excellent customer care and communication throughout your car repair process. We'll be sure to pass along your kind words to him. We appreciate your feedback and look forward to serving you again!

May 01, 2024

Dealership Rating
Employee Rating

Excellent service Went out of their to accommodate my situation Would recommend them to anyone More

by Swyndroski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that our team went above and beyond to accommodate your needs. We truly appreciate your recommendation and look forward to serving you again in the future!

April 24, 2024

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Employee Rating

They were polite, respectful of my time and quick to respond. They were able to fix the recall real fast. More

by rcasillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive experience! We are so happy to hear that our team was able to address your concerns efficiently and effectively. Providing excellent service is always our top priority, and we appreciate your feedback. We look forward to serving you again in the future!

April 22, 2024

Dealership Rating
Employee Rating

Abe to pace me in a new auto quickly, affordably and at a good price without a proble More

by rrk331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lukasz Ptaszek , Frank Infelise

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Apr 23, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with Abe! We're so happy to hear that he was able to assist you quickly and affordably. Providing excellent service at a good price is always our goal. We appreciate your feedback and look forward to serving you again in the future!

March 31, 2024

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Employee Rating

I have been there 3 times to service my car every visit I have had exceptional service More

by dealerrater.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2024

Hawk Chrysler Dodge Jeep Ram responded

We are thrilled to hear that you have had exceptional service during all three of your visits to our dealership. Our team works hard to ensure that every customer has a positive experience, and we appreciate your feedback. Thank you for choosing us for your car service needs!

March 14, 2024

Dealership Rating
Employee Rating

This dealership takes care of my wheel-chair accessible van. The repairs are promptly made. The service advisors are top-notched. Brandon was my service advisor, and he went above and beyond to make sure e More

by Pleased customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our service advisors, especially Brandon. Providing prompt and top-notch service is always our top priority. We appreciate your business and look forward to serving you again in the future!

March 03, 2024

Dealership Rating
Employee Rating

We started out on Rocky road, but I would like to thank Brandon for putting in the effort and work to ensure I was satisfied. I also want to thank Dennis the service director also for his hard work. More

by Kimmiekat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We're glad to hear that Brandon and Dennis were able to turn things around and provide you with excellent service. We appreciate your feedback and look forward to serving you again in the future!

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