Brandt Franzel | Page 3

Working with both Brandt and Kia Rob was a good experience. And the dealership was clean. experience. And the dealership was clean. More

by markt456 Verified Customer Verified Customer

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Staff was friendly and understanding of our situation. I would recommend coming here for a purchase. I would recommend coming here for a purchase. More

by kishor.cod Verified Customer Verified Customer

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We have been extremely happy with Kia of Everett. Everyone was very laid back, we didn't feel pressured and it was just an overall great experience. Everyone was very laid back, we didn't feel pressured and it was just an overall great experience. More

by laura.r.mccourt Verified Customer Verified Customer

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Love the service, they are not pushy at all like other dealers. They make sure you are getting what you want and that you understand all the features that come with the car. dealers. They make sure you are getting what you want and that you understand all the features that come with the car. More

by kaylalazenby Verified Customer Verified Customer

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Professional and courteous for the whole time. Very patient. Answered all questions. Will return for next car Very patient. Answered all questions. Will return for next car More

by judgerudy27 Verified Customer Verified Customer

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Loved working with Brandt! He was extremely helpful and listened to all our needs. Never felt like he was pushy in any way. Impressed with everyone at Kia. The dealership just He was extremely helpful and listened to all our needs. Never felt like he was pushy in any way. Impressed with everyone at Kia. The dealership just felt like a very happy, helpful place that was not overwhelming. And I LOVE my new Telluride! More

by ali.walker6 Verified Customer Verified Customer

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Morgan keeten was my service rep. He was not welcoming or friendly compared to my first time in for service and had JP as my rep. Morgan didn’t smile, didn’t offer any additional info He was not welcoming or friendly compared to my first time in for service and had JP as my rep. Morgan didn’t smile, didn’t offer any additional information, gave attitude. I understand maybe the policy at Kia of everett is tell every customer who asks for a rental, there is no rental available even though there is one available. However he didn’t wait to hear my situation out where I had called in advance and a manager approved me for a rental since my car was just in for service for 3 weeks for an engine issue and this second time I’m coming in was immediately the next day after I picked up my car and the same engine light came back on. What if I had another 3 weeks with no car? When I did receive the rental car from Morgan he added a comment about wanting the rental car back since the dealership needs it. I didn’t feel like that was necessary to make me feel bad about taking a rental car. Everyone else is very friendly and not condescending. More

by anntseng317 Verified Customer Verified Customer

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Great overall experience. Brandt was very knowledgeable about the vehicle we purchased and showed us all of its features. Brandt was very knowledgeable about the vehicle we purchased and showed us all of its features. More

by ucsb3211 Verified Customer Verified Customer

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I can't say enough about the sales staff at Kia of Everett. I have purchased about two dozen new and used cars during my lifetime, and this was my first used car purchase from Kia of Everett. I really Everett. I have purchased about two dozen new and used cars during my lifetime, and this was my first used car purchase from Kia of Everett. I really don't think they know how exceptional they are in the business of helping people find the best car for their needs. They work together as a team to make sure you're more than comfortable and satisfied with the experience. Brandt was the first one to help me. I would recommend him to anyone who doesn't like the process of buying a car. He is so personable and reassuring. Later when Brandt was busy with another customer, I received help from Ben, Izzy and Ren, some of the sales managers. They were all so easy to talk with and they were genuinely interested in answering all my questions and responding to my requests to fix little issues I found when examining the car I was interested in buying. No one sales person sold me the car, but I was sold on Kia of Everett. One of the best car buying experiences of my 40 years of buying cars. More

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The staff was friendly kind and caring. .They truly treat their customers like part of their team.. could not have had a better experience.. love love love my kia xpro sportage.. my dream su .They truly treat their customers like part of their team.. could not have had a better experience.. love love love my kia xpro sportage.. my dream suv. Perfect options and color.. More

by footmud1128 Verified Customer Verified Customer

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