Brandy Adams | Page 2

My 20 year old G35 had some big issues to be dealt with. Every one of them were solved. Altho 2 days was a long time to wait, Brian checked in with me at different times to keep me updated on progress. Every one of them were solved. Altho 2 days was a long time to wait, Brian checked in with me at different times to keep me updated on progress. The technicians were very thorough and drove the car for 8 miles to make sure all was well with one particular issue. The report was very explicit and helpful. Brian even requested that the leather inside of the car be reconditioned and that was a great touch. I love my car! Part of that is because of the Thousand Oaks dealership people. Every one of them was/is friendly and helpful, from check-in to pay and go. Thank you!!! More

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Excellent service definitely will go back Excellent customer service and very friendly Also the cashier was very fiendly and Helpfull customer service and very friendly Also the cashier was very fiendly and Helpfull More

by Josegaribay Verified Customer Verified Customer

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The service is quick and the staff are very courteous and professional. I'll bring my Infiniti here anytime. professional. I'll bring my Infiniti here anytime. More

by eckim Verified Customer Verified Customer

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I’m very happy with my car and the service I receive. Alba is outstanding! I appreciate her help and guidance, as well as that of Brandy and Danny. I will remain a loyal customer always. Thanks to al Alba is outstanding! I appreciate her help and guidance, as well as that of Brandy and Danny. I will remain a loyal customer always. Thanks to all! Five stars to all!! More

by mlejohnston Verified Customer Verified Customer

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Absolutely a pleasure amazing team work. DENNIS AND his team are a marvel.this is.ky second infiniti. DENNIS AND his team are a marvel.this is.ky second infiniti. More

by sagowhar Verified Customer Verified Customer

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As usual, Alba took good care of me from appt to driving off the lot. I booked an oil change and she was able to get me out and service completed in a timely manner. The office staff came around offering co off the lot. I booked an oil change and she was able to get me out and service completed in a timely manner. The office staff came around offering coffee, water and cookies. It was a nice touch during the wait. More

by egichon Verified Customer Verified Customer

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I will never take my car to be serviced at any other dealership. If it isn't broke don't fix it, you'll lose. dealership. If it isn't broke don't fix it, you'll lose. More

by lmcohen Verified Customer Verified Customer

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Customer service is outstanding. I work with Alba in service for well over 10 years and she has taken care of us to the extreme. I work with Alba in service for well over 10 years and she has taken care of us to the extreme. More

by olga1449 Verified Customer Verified Customer

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Service dept excellent. They simply take care of everything. Wouldn’t go anywhere else to service or purchase/lease my Infinity They simply take care of everything. Wouldn’t go anywhere else to service or purchase/lease my Infinity More

by DONCAMPBELL30 Verified Customer Verified Customer

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Employees are nice and helpful. Work is done well and their dealership is beautiful. Its a nice place to hang out but they really should provide a rental for you without you asking Work is done well and their dealership is beautiful. Its a nice place to hang out but they really should provide a rental for you without you asking More

by pedrambn Verified Customer Verified Customer

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