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Braxton Stoneking
Braxton Stoneking | Page 16
Service Manager
Landers Chrysler Dodge Jeep Ram of Norman
481 N Interstate Dr
Norman, OK 73069
968 Reviews
Working in the auto industry for 5 years has given me the opportunity to meet new people and build lasting relationships. I love helping our customers and putting a smile on their faces. Guests can depend on me to be upfront, informative, and reliable. Over the years, I have earned many certifications, such as Chrysler, Dodge, Jeep, Fiat, RAM, and Alfa certifications. My colleagues would say I’m always a light in the room, and that I can turn any situation around for the better. Some of my special skills include singing and the ability to clap with one hand. My hobbies pertain to anything involving vehicles, and going to the driving range.
Read moreDealership Experience
8 yrs, 9 mos
Industry Experience
12 yrs, 8 mos
Specialties & Trainings
TECHNOLOGY EXPERT
JEEP EXPERT
UCONNECT EXPERT
WAGONEER AMBASSADOR
MOPAR EXPERT
CUSTOMER SERVICE EXPERIENCE COORDINATOR
968 Reviews of Braxton Stoneking
March 11, 2022
I drive the extra distance to have my vehicles serviced here. The staff is always helpful and never pushy. The waiting area is nice with a great coffee machine. here. The staff is always helpful and never pushy. The waiting area is nice with a great coffee machine. More
by Tony H
Verified CustomerOther Employees Tagged: Genifer Burnell, Aaron Challis
March 11, 2022
My car only had 9500 miles on it. .. i was told my rotors need resurfacing and my brake pads replaced. Not to mention we ordered a part I asked before it was ordered if the veh was sti .. i was told my rotors need resurfacing and my brake pads replaced. Not to mention we ordered a part I asked before it was ordered if the veh was still under warranty. The part was ordered I found my warranty and canceled the service. I was charged 55 dollars to restock a part that was never even pulled yet and was not on the road to get to this place yet. I feel very taken advantage of cause I'm a woman. My rotors are perforated and now my male friends are telling me u aren't supposed to resurface those. Now I feel like im in danger. I used to love this place but I now will never go back here again. Thanks Landers. More
by Vixhawaii
March 10, 2022
Great Customer Service And Honored The Price Told To Me From The Phone Call. The Service Department Also Suggested What I Should Do Next To Bring My Vehicle To A Great Shape For A Longer Road Life. Tha From The Phone Call. The Service Department Also Suggested What I Should Do Next To Bring My Vehicle To A Great Shape For A Longer Road Life. Thank You! More
by dom.jt_wilson305
March 09, 2022
Total lack of communication. Unfairly charged for back-to-back diagnostics that supposedly discovered different issues within days of each other. Was told if I was a loyal custom Unfairly charged for back-to-back diagnostics that supposedly discovered different issues within days of each other. Was told if I was a loyal customer I wouldn’t have been charged for two diagnostics. Just moved to Norman, so not sure how I could build loyalty for being charged unnecessarily. This dealership is woefully understaffed and it took nearly two weeks to have engine light investigated. Loyalty is a two way street. Bye Felicia. More
by jeep
Other Employees Tagged: Genifer Burnell, Jeremy Yandell
March 03, 2022
Spent $2300 to fix a check a check engine light, never fixed the issue. Throwing parts at a vehicle to repair it doesn't fix it. Proper diagnosis would've helped fixed the issue. Throwing parts at a vehicle to repair it doesn't fix it. Proper diagnosis would've helped More
by jphysell
February 19, 2022
Service was timely and completed with a smile. Great job guys. Thank you. Carolyn Boggess. Proud Hyndai Sonnata owner. Great job guys. Thank you. Carolyn Boggess. Proud Hyndai Sonnata owner. More
by BOGGESSCAROLYN30
Other Employees Tagged: Nathan Becker, Jordan Briner, Genifer Burnell, Les Northam, Tony Sangiovanni, Jeremy Yandell
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