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Braxton Stoneking
Braxton Stoneking | Page 30
Service Manager
Landers Chrysler Dodge Jeep Ram of Norman
481 N Interstate Dr
Norman, OK 73069
969 Reviews
Working in the auto industry for 5 years has given me the opportunity to meet new people and build lasting relationships. I love helping our customers and putting a smile on their faces. Guests can depend on me to be upfront, informative, and reliable. Over the years, I have earned many certifications, such as Chrysler, Dodge, Jeep, Fiat, RAM, and Alfa certifications. My colleagues would say I’m always a light in the room, and that I can turn any situation around for the better. Some of my special skills include singing and the ability to clap with one hand. My hobbies pertain to anything involving vehicles, and going to the driving range.
Read moreDealership Experience
9 yrs
Industry Experience
12 yrs, 11 mos
Specialties & Trainings
TECHNOLOGY EXPERT
JEEP EXPERT
UCONNECT EXPERT
WAGONEER AMBASSADOR
MOPAR EXPERT
CUSTOMER SERVICE EXPERIENCE COORDINATOR
969 Reviews of Braxton Stoneking
July 24, 2021
We brought our Jeep in to have the passenger airbag fixed for a recall. The employees went out of their way to help us out. We noticed our dash was popped out of place. Not the employees fault. More along th for a recall. The employees went out of their way to help us out. We noticed our dash was popped out of place. Not the employees fault. More along the lines of Jeep not giving enough space behind the dash for wires. We brought the car back in and we were helped out quickly! The wonderful mechanic stayed out in the sun to work on a topless jeep in the 90 plus degree heat. After he was finished, he explained the process of what had happened and how he fixed it. After that, he chatted with us about our jeep. He was a wonderful kind soul who went above and beyond to help us out. I appreciate Landers Service Department! They are wonderful! More
by Chelsea Queen
Verified CustomerOther Employees Tagged: Genifer Burnell, Aaron Challis, Jeremy Yandell, Teresa Yargee
July 24, 2021
I had an awful experience here. No communication and they tried to sell me stuff my car didn’t need. When showing up 30 mins early to pick up my car they were not friendly and didn’t have their stuff togethe tried to sell me stuff my car didn’t need. When showing up 30 mins early to pick up my car they were not friendly and didn’t have their stuff together, even though my car was already done. They gave me a hard time throughout this whole process. More
by H19
July 23, 2021
Best dealer repair experience I have ever had! couldn’t even tell anyone had been in my truck and I am very picky!! I will drive from Ada from now on for any repairs! even tell anyone had been in my truck and I am very picky!! I will drive from Ada from now on for any repairs! More
by AMYS57CHEVY
July 21, 2021
My contact was Braxton. He is a rockstar! He kept me up to date on everything. He was professional. It took a long time to get my repairs done and we had quite a few hiccups with delayed parts and massive to date on everything. He was professional. It took a long time to get my repairs done and we had quite a few hiccups with delayed parts and massive hailstorm that damaged both my van and the loaner. He helped me through the entire process. He advocated for me with the warranty company and got all of my repairs covered. I will definitely be using them in the future. More
by jlcornelsen7
July 14, 2021
They did what no other shop could do, they found the problem then repaired it. When I left I felt sure going to Landers was the right thing to do. problem then repaired it. When I left I felt sure going to Landers was the right thing to do. More
by terryanders
Other Employees Tagged: Domingo
July 14, 2021
Braxton was my service writer and he was great. He explained all my service options and listened to all my concerns. My Jeep was fixed in the time promised and I was happy with my overall experience a explained all my service options and listened to all my concerns. My Jeep was fixed in the time promised and I was happy with my overall experience at Landers. I also spoke with Mike Evans who was very helpful and explained what repairs and tests were done. Mike also offered assistance for future repairs. I really appreciate both of their help. More
by m07jeep
Other Employees Tagged: Mike Evans
July 13, 2021
Jesse went above and beyond in finding the issue with my truck and taking care of it and me. He is the best technician I ever dealt with truck and taking care of it and me. He is the best technician I ever dealt with More
by Ramblinman6655
Other Employees Tagged: Genifer Burnell, Aaron Challis, Jeremy Yandell, Teresa Yargee, Jesse Allbritten
July 12, 2021
Amazing customer service and treatment from everyone I had to deal with. Top notch! They went above and beyond taking care of me, and my vehicles needs, since I was there longer than expected! had to deal with. Top notch! They went above and beyond taking care of me, and my vehicles needs, since I was there longer than expected! More
by Tylerclymer
Other Employees Tagged: Genifer Burnell, Aaron Challis, Jeremy Yandell, Teresa Yargee
July 10, 2021
They were very fast and friendly. I had a oil and filter change and was done in a little over an hour. I was a little disappointed that they didn’t have someone there that could look at my transmission and change and was done in a little over an hour. I was a little disappointed that they didn’t have someone there that could look at my transmission and see if it needed some kind of computer adjustment as it was surging some and pulling a lot, They apologized and said they were backloged till at least Tuesday of next week. I told them we were going to Branson which is very hilly and we are towing our boat. If it is still doing it after we get back home, I’ll make an appointment. When I went to pay they asked me if I wanted to purchase at a reduced price for either 2 or 3 changes. Of course I took advantage of the offer. More
by Sheryl1955
Other Employees Tagged: Aaron Challis, Jeremy Yandell
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