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Braxton Stoneking
Braxton Stoneking | Page 70
Service Manager
Landers Chrysler Dodge Jeep Ram of Norman
481 N Interstate Dr
Norman, OK 73069
969 Reviews
Working in the auto industry for 5 years has given me the opportunity to meet new people and build lasting relationships. I love helping our customers and putting a smile on their faces. Guests can depend on me to be upfront, informative, and reliable. Over the years, I have earned many certifications, such as Chrysler, Dodge, Jeep, Fiat, RAM, and Alfa certifications. My colleagues would say I’m always a light in the room, and that I can turn any situation around for the better. Some of my special skills include singing and the ability to clap with one hand. My hobbies pertain to anything involving vehicles, and going to the driving range.
Read moreDealership Experience
9 yrs
Industry Experience
12 yrs, 11 mos
Specialties & Trainings
TECHNOLOGY EXPERT
JEEP EXPERT
UCONNECT EXPERT
WAGONEER AMBASSADOR
MOPAR EXPERT
CUSTOMER SERVICE EXPERIENCE COORDINATOR
969 Reviews of Braxton Stoneking
May 01, 2020
I will not return to Landers. I took my truck in after it left me stranded (2016 Ram) and they had it nearly two months. I was promised repeatedly it was being repaired despite the truck sitting outside. Eve left me stranded (2016 Ram) and they had it nearly two months. I was promised repeatedly it was being repaired despite the truck sitting outside. Eventually I went on a Sunday and used my second key to look at the truck. It appeared as though they had done about 30 minutes worth of work. Ten days later I stopped by for an update and was told it was being repaired...I popped the hood and found that nothing had changed. Furthermore, my dash camera picked up their technician vaping in my truck despite the fact that their loaner vehicle paperwork forbids you from doing the same. Finally, I was told on the Thursday before I picked up the truck that they had test driven it that morning and were going to drive it again the next day. I picked the truck up Friday and found, via the dash camera, that it was not driven after Monday. I could continue this but I don't see a point. I welcome a call or email from them if they want further details. More
by David.DeFord
Verified Customer
April 29, 2020
Everyone was very welcoming and helped me figure out quick solutions to my problems and even get some recalls taken care off at the same time. Would come back for more maintenance! quick solutions to my problems and even get some recalls taken care off at the same time. Would come back for more maintenance! More
by Lopes55
Other Employees Tagged: Jeremy Yandell, Teresa Yargee
April 29, 2020
Best service department that I have found. Express lube is quick and affordable and always get me right in and right out. I like that they do tire rotations with an oil change is quick and affordable and always get me right in and right out. I like that they do tire rotations with an oil change More
by Brianburright
Other Employees Tagged: Jeremy Yandell, Teresa Yargee
April 28, 2020
Everyone in the service & parts departments have been exceedingly polite, patient and helpful. We had an issue that blew my computer in my Jeep and they bent over backward to make it right. exceedingly polite, patient and helpful. We had an issue that blew my computer in my Jeep and they bent over backward to make it right. More
by hollyva
Other Employees Tagged: Jeremy Yandell, Teresa Yargee
April 25, 2020
Very conscientious and attentive to the customer to get done what needs to be done. And they are very efficient. They complete what had been asked of them to do done what needs to be done. And they are very efficient. They complete what had been asked of them to do More
by Jean Shingledecker
April 25, 2020
Had appointment at 5pm to get my truck serviced. Fast, efficient & pleasant staff. Bought truck at different dealer, but have used Landers for service for the past 5 years. Highly recommended efficient & pleasant staff. Bought truck at different dealer, but have used Landers for service for the past 5 years. Highly recommended More
by Ortegabooks
April 25, 2020
Terrible. I came in for a check engine light they tried to scam me into $2,000 worth of work I already had done. And then I had to pay $126 for a diagnosis and still didn’t get my original problem fixed. to scam me into $2,000 worth of work I already had done. And then I had to pay $126 for a diagnosis and still didn’t get my original problem fixed. More
by Paigedieker
Other Employees Tagged: Teresa Yargee
April 23, 2020
machanics failed to do thier job, you guys programed my jeep, and now the computer can't see the window controls,(because it doesn't know to look for it.) I was told these problems are you guys programed my jeep, and now the computer can't see the window controls,(because it doesn't know to look for it.) I was told these problems are taken care of by the programer, as they programe the new brain. I asked about these things before i brought the jeep to you guys, And you screwed me.! More
by davidapplegate7122
Other Employees Tagged: aron
April 22, 2020
Great Service Had an appointment scheduled with the service department. They were ready when I arrived, quickly took care of the service item and I was on my way i Had an appointment scheduled with the service department. They were ready when I arrived, quickly took care of the service item and I was on my way in very quick order. More
by mlw910
April 17, 2020
Had to send truck back for a second time to get all issues corrected, however company had good communication and worked well during the COVID19 ‘troubles’ extended warranty covered repairs except for d issues corrected, however company had good communication and worked well during the COVID19 ‘troubles’ extended warranty covered repairs except for deductible. Thanks! More
by Do not publish
Other Employees Tagged: Jeremy Yandell, Teresa Yargee
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