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Braxton Stoneking
Braxton Stoneking | Page 9
Service Manager
Landers Chrysler Dodge Jeep Ram of Norman
481 N Interstate Dr
Norman, OK 73069
968 Reviews
Working in the auto industry for 5 years has given me the opportunity to meet new people and build lasting relationships. I love helping our customers and putting a smile on their faces. Guests can depend on me to be upfront, informative, and reliable. Over the years, I have earned many certifications, such as Chrysler, Dodge, Jeep, Fiat, RAM, and Alfa certifications. My colleagues would say I’m always a light in the room, and that I can turn any situation around for the better. Some of my special skills include singing and the ability to clap with one hand. My hobbies pertain to anything involving vehicles, and going to the driving range.
Read moreDealership Experience
8 yrs, 9 mos
Industry Experience
12 yrs, 8 mos
Specialties & Trainings
TECHNOLOGY EXPERT
JEEP EXPERT
UCONNECT EXPERT
WAGONEER AMBASSADOR
MOPAR EXPERT
CUSTOMER SERVICE EXPERIENCE COORDINATOR
968 Reviews of Braxton Stoneking
June 10, 2022
Kept my car to long. Wait on their broken parts in box to be replaced.when you have an appointment time and date that when you should be in order to go into shop. Not pla Wait on their broken parts in box to be replaced.when you have an appointment time and date that when you should be in order to go into shop. Not placed out on lot because someone else drove up to doors. We waited over a month for our appointment. More
by DEANGRISSOM
Verified Customer
June 08, 2022
Overall it was a good experience, although the wait time was longer than I was originally told when I called to set up the appointment to get my ‘15 Dart serviced. was longer than I was originally told when I called to set up the appointment to get my ‘15 Dart serviced. More
by benjaminmauldin87
June 07, 2022
Worst experience of my life. Reported to the BBB and the news. After paying $8000 in repairs I still have the same problem. Their response is that it is unfortunate. Never do bus Reported to the BBB and the news. After paying $8000 in repairs I still have the same problem. Their response is that it is unfortunate. Never do business here if you value your money, or customer service, or expertise. They offer none of that! And they'll con you out of every dollar they can. More
by james.finch.jf.83
June 07, 2022
The financial departments are liars. They will say anything to get you to buy an extended warranty. The shop isn't any better. They'll tell you they did something but didn't. Which cost They will say anything to get you to buy an extended warranty. The shop isn't any better. They'll tell you they did something but didn't. Which cost the customer more money in their shop. Will I ever recommend Landers? No!!!! More
by R.BROWN8043
June 04, 2022
I have been told twice there was nothing wrong with my brakes. I had an another business look at the brakes and rotors and was told all needed to be replaced. After talking with Steven Clark, the used car brakes. I had an another business look at the brakes and rotors and was told all needed to be replaced. After talking with Steven Clark, the used car manager. I was told they would put new rotors and new brake pads. This morning , June 4, 2022 I brought the car in I was told again there was nothing wrong with the brakes and rotors. I told him to go drive the car and call me back. At 2 o’clock that afternoon they called and told me that my car was ready. They turned the rotors which were warped, and reused the brake pads. Which should never be done. The service advisor wasn’t in when I went to pick up my car and he’s never called me back. The service advisor that helped me when I picked up my car, told me there was more than one way to skin a cat. I guess I was the cat. Very dissatisfied More
by aapnutlady
Other Employees Tagged: Aaron Challis, Stephen Clark
June 02, 2022
Excellent Service even helped me save on future oil changes by buying three for a savings of almost 100 dollars. They really think of you now as well as in the future. changes by buying three for a savings of almost 100 dollars. They really think of you now as well as in the future. More
by kileoyte73
Other Employees Tagged: Genifer Burnell, Aaron Challis, Jeremy Yandell, Teresa Yargee
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