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Braxton Stoneking
Braxton Stoneking | Page 95
Service Manager
Landers Chrysler Dodge Jeep Ram of Norman
481 N Interstate Dr
Norman, OK 73069
968 Reviews
Working in the auto industry for 5 years has given me the opportunity to meet new people and build lasting relationships. I love helping our customers and putting a smile on their faces. Guests can depend on me to be upfront, informative, and reliable. Over the years, I have earned many certifications, such as Chrysler, Dodge, Jeep, Fiat, RAM, and Alfa certifications. My colleagues would say I’m always a light in the room, and that I can turn any situation around for the better. Some of my special skills include singing and the ability to clap with one hand. My hobbies pertain to anything involving vehicles, and going to the driving range.
Read moreDealership Experience
8 yrs, 9 mos
Industry Experience
12 yrs, 8 mos
Specialties & Trainings
TECHNOLOGY EXPERT
JEEP EXPERT
UCONNECT EXPERT
WAGONEER AMBASSADOR
MOPAR EXPERT
CUSTOMER SERVICE EXPERIENCE COORDINATOR
968 Reviews of Braxton Stoneking
August 15, 2018
Completed Recall Action I received a recall notice and called Landers to do the repair. An appointment was given to me that afternoon. I arrived a little early, but was tak I received a recall notice and called Landers to do the repair. An appointment was given to me that afternoon. I arrived a little early, but was taken right in for the repair. Everyone was extremely polite and helpful. It did take about 30 minutes longer than planned, but they were very apoplectic explaining the bad weather had made them a little short of help. It was no issue, and the waiting area was clean with coffee and snacks available as well as large screen TV and comfortable sitting. I would return to Landers for service if it was ever necessary. More
by Tony
Verified Customer
August 11, 2018
Flat out lied I have an A/C problem. Within two weeks of having my oil changed and maintenance done I developed an a/c issue. I took it in, and long story short, an I have an A/C problem. Within two weeks of having my oil changed and maintenance done I developed an a/c issue. I took it in, and long story short, and $250+ later, they told me my car was perfect. They did not find anything work and there was absolutely no leaks found. They said my freon evaporated. My extended warranty didn't cover the recharge. I spoke with another mechanic (one class away from master mechanic status), a mechanical engineer, and a person with 30+ years as an a/c repairman. They all said that was impossible as the freon is sealed. The only way for it to get out is through a leak or if someone let it out. And since LANDERS said there was absolutely no leaks, that leaves me to believe someone sabotaged my car. And oh BTW it began maki g the same noise the very next day after picking it up. The dealership had my car for two full days, drive it 7 miles and claimed there was nothing wrong with it. The original cost was quoted at $312.74 but when I told them their explanation didn't make sense, they immediately reduced the bill by $50. I just wanted my car back at this point, paid and left. Oh, and I really don't appreciated being spoken to condescendingly for asking for answers to my questions. More
by sheila.sieber
Other Employees Tagged: Justin Frank, Teresa Yargee
August 11, 2018
Overall I was satisfied with a few exceptions. Overall I was satisfied with the service I received, however I took my Jeep in for a standard oil change and regularly scheduled maintenance and was e Overall I was satisfied with the service I received, however I took my Jeep in for a standard oil change and regularly scheduled maintenance and was extremely disappointed to find that my washer fluid was still empty upon completion. The washer fluid light was on when I dropped it off. I think that refilling fluids is or should be a standard part of a regular service. It makes me question how many other standard service items were overlooked. More
by PWIPF
Other Employees Tagged: Jeremy Batton
August 09, 2018
Oil change and recalls Completely satisatisfied with my experience! Thank you to all in the service department! They got me in and out quick. Would definitely recommend to f Completely satisatisfied with my experience! Thank you to all in the service department! They got me in and out quick. Would definitely recommend to friends! More
by W.YARGEE
Other Employees Tagged: Garrett Chesnut
August 08, 2018
Oil Change Wonderful service, would definitely recommend to a friend/family member. Will always come here to service my vehicle! Landers service has always been Wonderful service, would definitely recommend to a friend/family member. Will always come here to service my vehicle! Landers service has always been wonderful! Thanks so much. More
by jamiebrandt0420
August 05, 2018
Fixed my recall Landers dealer ship did the work they said they were gonna do in a timely manner. I appreciate that they kept me informed on how long my wait would be Landers dealer ship did the work they said they were gonna do in a timely manner. I appreciate that they kept me informed on how long my wait would be. I really appreciate being in the know More
by hansen_gina
Other Employees Tagged: Anthony Busick
August 04, 2018
Oil change Great service and pricing as well as clean and friendly environment. Kid friendly area so waiting was a breeze. Go us in and out fast. Great service and pricing as well as clean and friendly environment. Kid friendly area so waiting was a breeze. Go us in and out fast. More
by ACdela
Other Employees Tagged: Andre Starks
August 02, 2018
Service department It took 5 different people to get me an appointment for my truck detail and once I got the final call back from Brandon or Braxton (something like tha It took 5 different people to get me an appointment for my truck detail and once I got the final call back from Brandon or Braxton (something like that) I didn’t even get an apology for the run around. He was even rude to me. I was just trying to use a coupon out of the coupon book given to me when I purchased my truck a year ago. More
by CATHY_CONDIT
Other Employees Tagged: I did not get all the names, 4 guys and one female
August 01, 2018
Financing options I was not happy with the financing they first had applied for but they cooperated when I suggested going through my bank for a lower interest rate. Th I was not happy with the financing they first had applied for but they cooperated when I suggested going through my bank for a lower interest rate. The truck is what we wanted and the 5th wheel hitch was installed as requested. More
by SEANCMORRIS1994
Other Employees Tagged: Names unknown
July 31, 2018
Service center I didn't say I would recommend you because I was told ur service man would look at my truck in 2 hrs. So I left it then it was tomorrow then the next I didn't say I would recommend you because I was told ur service man would look at my truck in 2 hrs. So I left it then it was tomorrow then the next day. That was bull crap. U should stick to your word because when u don't u lost trust and loyalty. Which is what you lost from me. More
by nannadeb3901
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