Dealer Reviews
Cars for Sale
Dealer Log In
Braxton Stoneking
Braxton Stoneking | Page 94
Service Manager
Landers Chrysler Dodge Jeep Ram of Norman
481 N Interstate Dr
Norman, OK 73069
968 Reviews
Working in the auto industry for 5 years has given me the opportunity to meet new people and build lasting relationships. I love helping our customers and putting a smile on their faces. Guests can depend on me to be upfront, informative, and reliable. Over the years, I have earned many certifications, such as Chrysler, Dodge, Jeep, Fiat, RAM, and Alfa certifications. My colleagues would say I’m always a light in the room, and that I can turn any situation around for the better. Some of my special skills include singing and the ability to clap with one hand. My hobbies pertain to anything involving vehicles, and going to the driving range.
Read moreDealership Experience
8 yrs, 9 mos
Industry Experience
12 yrs, 8 mos
Specialties & Trainings
TECHNOLOGY EXPERT
JEEP EXPERT
UCONNECT EXPERT
WAGONEER AMBASSADOR
MOPAR EXPERT
CUSTOMER SERVICE EXPERIENCE COORDINATOR
968 Reviews of Braxton Stoneking
September 19, 2018
Fixed a big problem fast My Jeep began randomly failing to start on vacation causing us to cut the vacation short. The dealership in Colorado could not find the problem. Wha My Jeep began randomly failing to start on vacation causing us to cut the vacation short. The dealership in Colorado could not find the problem. What is a vehicle if you can’t depend on it? Had it reoccur here at home and we had it towed to to Landers. They found the problem, fixed it and I had my Jeep back within 24 hours. Couldn’t ask for better service. More
by ladyaxiom
Verified Customer
September 08, 2018
Horrible service! Appointments mean absolutely nothing here! Had an 8 o’clock appointment. Were told it would only take 3 1/2 - 4 hours. I called them 7 hours later an Appointments mean absolutely nothing here! Had an 8 o’clock appointment. Were told it would only take 3 1/2 - 4 hours. I called them 7 hours later and they hadn’t even started it! Ridiculous! Only reason they could give us was they were behind! A common courtesy phone call the day before to reschedule would have been nice! Even a courtesy phone call after they noticed they weren’t going to get to it would have been nice. We made the appointment and took off work to bring it in! Very frustrating! Poorest customer service I’ve every experienced. The service manager was extremely rude as well! Like we were bothering him by being there. Then just got up and went outside to talk to his friend! Braxton even admitted that the appointment meant nothing other than the time we would drop it off to him. Very disappointed in this dealership! Your slogan “unmatched customer service “ is so true. Never had such bad service. More
by terry.holt
Other Employees Tagged: Anthony Busick
September 01, 2018
Lack of communication Took it in for minor repairs and had to drive a loaner for 1 month and no nobody would call and say anything. I had to do all calling and was lied to Took it in for minor repairs and had to drive a loaner for 1 month and no nobody would call and say anything. I had to do all calling and was lied to so many times More
by GDSHIPLEY
Other Employees Tagged: Breanne Henson, Scott Elsberry
August 31, 2018
Great service Always friendly and informative. Every time I come in the entire service staff is helpful and get me taken care of quickly. I have always had a pleasa Always friendly and informative. Every time I come in the entire service staff is helpful and get me taken care of quickly. I have always had a pleasant experience at landers. More
by dmjiwani
Other Employees Tagged: Anthony Busick, Garrett Chesnut, Justin Frank, Teresa Yargee
August 28, 2018
oil change was told to come back on Saturaday close to closing and they could get me right in and out. when I arrived the service adviser acted as if I had done was told to come back on Saturaday close to closing and they could get me right in and out. when I arrived the service adviser acted as if I had done something wrong, telling me they usually take appts on sat. then proceeded to tell me it was okay he guessed, I waited and hour and a half for a 45 min job. More
by sajan565
August 27, 2018
Friendly straight forward no haggle pricing. Jason was very knowledgeable about the vehicles he proposed to me. I would recommend him to anyone interested in straight forward no haggle pricing. Jason was very knowledgeable about the vehicles he proposed to me. I would recommend him to anyone interested in a new Jeep More
by TODDSHEETS66
Other Employees Tagged: Erik Schutz, Jason
August 18, 2018
Much better than Fowler I had set an appointment for service at 7:30 AM with Fowler two weeks before I brought it in. I dropped it off at the schedule time and when I called I had set an appointment for service at 7:30 AM with Fowler two weeks before I brought it in. I dropped it off at the schedule time and when I called that afternoon to see if it was ready (they had not called me) they said they had not even touched it. I called the next day at noon and they had still not gotten to it so I just went and picked it up. I called Landers and they were able to get me in the next day (not 2 weeks like Fowler) and got the repair the same day. More
by mlw910
August 18, 2018
Good service dept! A salesperson on a golf cart did stop (I was parked far away) and ask if I was there to look at a vehicle. When I said I was there for service, he pol A salesperson on a golf cart did stop (I was parked far away) and ask if I was there to look at a vehicle. When I said I was there for service, he politely said ok and drove away. Made me laugh but I think you may want to coach your personnel on golf carts on what may come across as rude. My immediate thought was, well I'm not good enough for a cart ride! Service Dept and personnel were awesome, like always! More
by JC777
August 16, 2018
Recall on grand Cherokee Very nice experience. They were polite and prompt on getting started. Very nice lounge to wait in with coffee and water. Very quick check out and once Very nice experience. They were polite and prompt on getting started. Very nice lounge to wait in with coffee and water. Very quick check out and once again very polite. More
by robandlouhelleland
Dealership Inventory (369 Vehicles)
