Breez Sovey
Breez Sovey at Ron Tonkin Kia

Breez Sovey | Page 5

Used Car Sales Manager

Ron Tonkin Kia

19335 SE McLoughlin Blvd
Gladstone, OR 97027

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4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of Breez Sovey

December 20, 2023

Dealership Rating
Employee Rating

Efficient, informative, great communication Breez and Donovan were so helpful in helping us navigate buying an EV9, they were always available for questions and frequently checked in to see how we were d More

by STEWALLEN19
Recommend Dealer
Yes

Other Employees Tagged: Breez Sovey

Dec 20, 2023

Ron Tonkin Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Breez and Donovan, and we look forward to working with you again. Greg Batiste General Sales Manager greg.batiste@tonkin.com

December 13, 2023

Dealership Rating
Employee Rating

Knowledgeable, friendly staff explained all concerns introduced to service staff Had extensive knowledge of products More

by UPSCALECONSTRUCTION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Kinnee, Jared Peters , Travis Crawford

Dec 14, 2023

Ron Tonkin Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Batiste General Sales Manager greg.batiste@tonkin.com

December 12, 2023

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Employee Rating

The service was quick, attentive, and I didn’t feel like I was being sold which I loved More

by DAY_ROBERT30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Whiteaker, Jennifer Lopez, Donovan Spilka , Travis Crawford, Blake Isfeld

Dec 12, 2023

Ron Tonkin Kia responded

Robert, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Greg Batiste General Sales Manager greg.batiste@tonkin.com

December 09, 2023

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Employee Rating

I bought a new Kia from Steve in April, he's a good salesman and I love my car. Due to a military transfer, 8 months later, I found myself forced to sell it. So, I contacted Steve, received a verbal ag More

by Jewels
Trade-in Experience
Recommend Dealer
No
Dec 09, 2023

Jewels responded

So, the General Sales Manager, Greg Batiste, emails me privately, offers me $1,000.00 additional for my troubles. This is still $4,000.00 less than I was verbally told I would receive (by my salesman who got approval from the manger on duty). A vehicle inspection? yes, I understand, but you knew it was purchased new in April 2023 from your dealership and now has 7200 miles. But Greg, a verbal contract is still a contract, but I guess Ron Tonkin Kia refuses to honor contracts with "customers like you" as you said in your email and Greg, what do you mean by that statement? And why Greg, do you condone the remarks, behavior, rudeness of Breez? Your silence is deafening.

Dec 09, 2023

Ron Tonkin Kia responded

We're sorry that you didn't have a completely satisfying visit. After speaking with you we are sympathetic to your personal situation. All preliminary offers to purchase are subject to vehicle inspection and approval from the Used Car Manager (Breez). After reviewing his evaluation of your Niro EV we are in agreement with his assessment of its value. We did however offer you $1000 more than his evaluation for the inconvenience. Please feel free to reach out with any further concerns. Greg Batiste General Sales Manager greg.batiste@tonkin.com

Dec 09, 2023

Ron Tonkin Kia responded

Steve does not have the authority to enter into contracts with customers on the behalf of Ron Tonkin Kia. All vehicle purchases are subject to review by the Used Car Manager. All information regarding disciplinary or instructional actions taken in response to your claims against Breez are internal matter. I am sorry we won't be able to assist you further in this matter.

December 07, 2023

Dealership Rating
Employee Rating

Nice people to work with! Willing to negotiate. I am very happy with the deal we made and with my new car. More

by Dreamfieldfarm
Recommend Dealer
Yes

Other Employees Tagged: Breez Sovey

Dec 07, 2023

Ron Tonkin Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Batiste General Sales Manager greg.batiste@tonkin.com

November 28, 2023

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Such a great experience every single time. Everyone is so friendly and knowledgeable. I bought my last 3 vehicles from here and I won't go anywhere else. More

by SHANNONTAPP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Kinnee , Aden Frasquillo

Nov 29, 2023

Ron Tonkin Kia responded

Shannon, Thanks for sharing your thoughts about your experience with Ron Tonkin Kia. We appreciate your business and hope to see you again soon! Greg Batiste General Sales Manager greg.batiste@tonkin.com

November 27, 2023

Dealership Rating
Employee Rating

Kind knowledgeable helpful on questions about the interior and exterior of the vehicle. Gave good insight to the other Kia vehicles on the lot. More

by BARRYDAHMEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kaney, Rebecca Zeigler

Nov 27, 2023

Ron Tonkin Kia responded

Barry, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ron Tonkin Kia! Greg Batiste General Sales Manager greg.batiste@tonkin.com

November 16, 2023

Dealership Rating
Employee Rating

Professional service provided by liel Schumacher and Aden Frasquillo the whole process was done in a timely and personal manner More

by teresa.rod.60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iiel Schumacher, Aden Frasquillo

Nov 16, 2023

Ron Tonkin Kia responded

Theresa, here at Ron Tonkin Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Liel and Aden, and it was a pleasure having you at the dealership. We appreciate your review! Greg Batiste General Sales Manager greg.batiste@tonkin.com

November 15, 2023

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Employee Rating

It was an easy, no xx experience! Everyone was friendly, accommodating, and knowledgeable. Jared knew alot about the different packages on the sorrentos and was able help me decide More

by GRAZINGGOATS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2023

Ron Tonkin Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jared met your expectations. Thank you again for choosing Ron Tonkin Kia, we look forward to having you as one of our valued customers for many more years to come! Greg Batiste General Sales Manager greg.batiste@tonkin.com

November 05, 2023

Dealership Rating
Employee Rating

I did get my dream car here but bc it's used it came with quirks that needed to be fixed. Things that the pre inspection should've fixed (according to my conversation with Breeze) but didn't. Had this c More

by Jasper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 05, 2023

Ron Tonkin Kia responded

Spoke with manager Breez Sovey who replied “ Customer came in yesterday, Honest 1 auto was telling her things that they “needed” to do. I asked her if I could have our guy look at it to verify her concerns and she said no. Just wanted us to pay for what she got on her estimate. I told her we do not pay for suggested work to outside companies, we would want to look at it so we could make a decision on what to do”. The offer for us to inspect the vehicle still stands. Greg Batiste General Sales Manager greg.batiste@tonkin.com

Nov 06, 2023

Jasper responded

This is not true. I came in and showed the pre inspection paperwork that was completed by my mechanic. I requested help with the fees not an entire payment of the list of problems. Why would i do that when ive had experience with car dealership help before? And i do not recall him telling me he can have a guy look at it he told me that his guys looked at it and that he trusted their work, the same way i trust my mechanic. So no, i was never offered to have the car looked at as he is stating. I would greatly appreciate having the service department to "look" at the vehicle, how can they help me?

Nov 06, 2023

Jasper responded

Besides these things should have been seen prior to me leaving the lot by his trusted mechanics.

Nov 08, 2023

Ron Tonkin Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Jasper, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Greg Batiste General Sales Manager greg.batiste@tonkin.com

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