Brenda Nappi

Very professional ! Every interaction was great! Keep customer updated all the time. They offer ride back and forth and the driver is always professional and friendly! B Every interaction was great! Keep customer updated all the time. They offer ride back and forth and the driver is always professional and friendly! Best location will best human beings!!! More

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We have been buying and servicing our vehicles at KIA Autosport of Columbus for more than 15 years. Every experience has been terrific, including this service appointment. Everyone is great: the greeter, Autosport of Columbus for more than 15 years. Every experience has been terrific, including this service appointment. Everyone is great: the greeter, service advisors and the general manager who was very helpful. More

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Everytime I call for service I am able to get an appointment and get the work done correctly. Ms. Brenda always takes care of my account and it is much appreciated that she knows us when we call in appointment and get the work done correctly. Ms. Brenda always takes care of my account and it is much appreciated that she knows us when we call in to schedule our service. More

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Ms. Brenda and Tyler get 5 stars, but the dealership only gets 4. There's always room for improvement. I was greeted immediately and directed inside to the service department for my appointment. Ms. Brenda w gets 4. There's always room for improvement. I was greeted immediately and directed inside to the service department for my appointment. Ms. Brenda walked me through what I'd be in for today and went over some upcoming services that were recommended. The waiting area is stocked with coffee, water, and various snacks. Comfortable seating, TV, and plugs for your electronics if you need them. I was told it would take about an hour and a half, but they were finished in just under an hour. Awesome job. More

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Thank you, Miss Brenda for getting me in to get the recalls taken care of. recalls taken care of. More

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THE SERVICE DEPARTMENT PERSONNEL ARE FRENDLY AND EXTRMELY KNOWLEDGEABLE AND VERY HELPFUL WHEN PERFORMING YOUR REQUIRED SERVICE. THE SERIVICE ADVISOR KEEPS YOU UP TO DATE ON THE STATUS OF YOUR VEHICL EXTRMELY KNOWLEDGEABLE AND VERY HELPFUL WHEN PERFORMING YOUR REQUIRED SERVICE. THE SERIVICE ADVISOR KEEPS YOU UP TO DATE ON THE STATUS OF YOUR VEHICLE. THE SERVICE PERSONNEL ARE VERY PROFESSIONAL. More

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The relationship with this dealership started off really really rocky but it's improved some really rocky but it's improved some More

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Everyone was nice and even opened the door for me. Never had that happen anyway by far Never had that happen anyway by far More

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Great customer service as always. Car was completed in a timely manner and got the free car wash. Car was completed in a timely manner and got the free car wash. More

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Brenda at Kia autosport of Columbus is always so helpful. I would recommend all of my friends to visit and purchase a vehicle. I would recommend all of my friends to visit and purchase a vehicle. More

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