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Brenda Nappi

Overview Reviews (222)

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Brenda Nappi

Brenda Nappi | Page 2

Service Advisor

Kia AutoSport Columbus

7041 Whittlesey Blvd
Columbus, GA 31909

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4.9

222 Reviews

Overview Reviews (222)

4.9

222 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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222 Reviews of Brenda Nappi

January 06, 2025

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Excellent Customer Service from Service Advisor Brenda Nappi. Thank you Brenda for keeping me and my husband informed on the status of my vehicle repair. You are very friendly and knowledgeable. Thank you Nappi. Thank you Brenda for keeping me and my husband informed on the status of my vehicle repair. You are very friendly and knowledgeable. Thank you KIA for replacing my engine! More

by Angela

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Recommend Dealer

Yes

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Jan 13, 2025 -

Kia AutoSport Columbus responded

Thank you for your kind words! We’re so glad to hear that Brenda provided you and your husband with excellent customer service and kept you informed throughout your vehicle repair. Brenda and the rest of our team always strive to offer friendly and knowledgeable service, and we’re thrilled to know you had such a positive experience. We also appreciate you trusting us with replacing your engine. Thank you for choosing Kia of Columbus, and we look forward to assisting you again in the future!

September 30, 2024

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Brenda is always helpful with any service issue I need taken care of. She is professional and friendly. taken care of. She is professional and friendly. More

by Pamcotter71

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Recommend Dealer

Yes

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Nov 30, 2024 -

Kia AutoSport Columbus responded

Thank you for your wonderful feedback! 🌟 We’re so glad to hear that Brenda consistently provides you with excellent service. Her professionalism and friendly approach are exactly what we strive for in every customer interaction. We truly appreciate your trust in us, and if you ever need anything else, don’t hesitate to reach out. We’re here to help! 🚗😊 #CustomerCare #ProfessionalService #ThankYouBrenda

September 20, 2024

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The service was great and they helped with everything I needed! Miss Brenda went above and beyond to ensure I was taken care of needed! Miss Brenda went above and beyond to ensure I was taken care of More

by Leandre Harris

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Recommend Dealer

Yes

Other Employees Tagged: Ella

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Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you for your kind words! We’re so happy to hear that you had a great experience and that Miss Brenda went above and beyond to take care of you. We truly appreciate your feedback and are grateful for your trust in our team. If there's anything else we can assist you with, please don't hesitate to reach out.

September 18, 2024

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Our service agent is absolutely the best. She's professional and always explains and offers the best advice for our vehicle repairs. She's professional and always explains and offers the best advice for our vehicle repairs. More

by The Levins

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Recommend Dealer

Yes

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Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you so much for your kind words! We’re thrilled to hear that your service agent has been providing you with excellent, professional care and advice for your vehicle repairs. We truly value your trust and are grateful for the opportunity to assist you. If there's anything else we can help with, please don’t hesitate to reach out.

September 07, 2024

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OUR SERVICE REPRESENTATIVE WAS VERY NICE AND HELPFUL, MADE OUR SERVICE A PLEASURE TO VISIT MADE OUR SERVICE A PLEASURE TO VISIT More

by bobbie.porter2

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Recommend Dealer

Yes

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Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you for your kind feedback! We’re so glad to hear that your service representative made your visit a pleasant one. We truly appreciate your business and look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out!

August 27, 2024

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Brenda was excellent with her service give her a raise AMEN IN THE NAME OF JESUS!!!!!! AMEN IN THE NAME OF JESUS!!!!!! More

by mjartavian

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Recommend Dealer

Yes

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Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you for your enthusiastic feedback! We’re so glad to hear that Brenda provided excellent service during your visit. We’ll be sure to pass along your kind words, and we truly appreciate your support. We’re honored to have had the chance to assist you, and we look forward to serving you again in the future!

Jan 14, 2025 -

Kia AutoSport Columbus responded

August 23, 2024

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Brenda Nappi, the Service Advisor I normally work with, is really outstanding. She is courteous, pleasant, and a total professional. Brenda explains everything my vehicle needs when I come in for servici is really outstanding. She is courteous, pleasant, and a total professional. Brenda explains everything my vehicle needs when I come in for servicing. Today's visit was for a new battery, which was handled quickly. The entire staff is top-notch. More

by Joy Davis

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Recommend Dealer

Yes

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Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you for your fantastic feedback! We’re so glad to hear that Brenda consistently provides outstanding service and makes your experience pleasant and professional. It’s also great to know that your recent visit for a new battery was handled quickly and efficiently. We truly appreciate your kind words about Brenda and our entire team. We look forward to serving you again in the future!

August 15, 2024

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Brandy in service are. She was very helpful and walk me through every thing. She is awsome and give 100% customer service She was very helpful and walk me through every thing. She is awsome and give 100% customer service More

by annewood2021

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Recommend Dealer

Yes

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Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you for your kind words! We’re so glad to hear that Brandy provided you with excellent service and made your experience as smooth as possible. We pride ourselves on delivering 100% customer satisfaction, and it’s wonderful to know that Brandy exceeded your expectations. We appreciate your feedback and look forward to assisting you again soon!

August 12, 2024

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Brenda is the best in her business. She knows how to take care of the customers. Brenda keeps her clients informed of the work progress and information pertaining to the repair issues She knows how to take care of the customers. Brenda keeps her clients informed of the work progress and information pertaining to the repair issues. She explains repair issues in detail. Great job, by a great person. More

by lawsonde

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Recommend Dealer

Yes

Other Employees Tagged: Yusef Johnson

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Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you for your kind words! We’re so happy to hear that Brenda consistently provides you with outstanding service and keeps you well-informed throughout the repair process. Her dedication to ensuring customer satisfaction is truly appreciated, and we’ll be sure to pass along your praise. Thank you for choosing us, and we look forward to serving you again!

July 03, 2024

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Second time I’ve purchased from Rome, extremely happy both times. Will recommend others to this dealership. Shoutout to brenda both times. Will recommend others to this dealership. Shoutout to brenda More

by Ljw609497

Recommend Dealer

Yes

Other Employees Tagged: Brandon Moore , Kaylyn Hoggatt, Chris Rome

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Jul 12, 2024 -

Kia AutoSport Columbus responded

Thank you so much for sharing your experience with us! We are so glad to hear that Brenda took great care of you. If there's ever anything we can do, please reach out! We are SO thankful for you.