Brenda Nappi | Page 2

I was charged $225 labor for tightening a ground wire. Top management was made aware- and surprisingly agreed with the mechanic's bill. It seemed to me just lanother in a long string of manufacturer's wir Top management was made aware- and surprisingly agreed with the mechanic's bill. It seemed to me just lanother in a long string of manufacturer's wiring defects - where I was told by the general nanager to take it up with the assembly plant. sad. More

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Brenda did an awesome job taking care of maintenance on my 2017 Kia. we were well taken care of by the whole Kia staff. Thanks , Dennis Thurston my 2017 Kia. we were well taken care of by the whole Kia staff. Thanks , Dennis Thurston More

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Brenda Napi at the Kia Auto and all the service Associates are friendly,proffesinal and give EXCELLENT SERVICE.They valued each and every customers. Received a WOW MOMENTS because all of my questi Associates are friendly,proffesinal and give EXCELLENT SERVICE.They valued each and every customers. Received a WOW MOMENTS because all of my questions and concerns will be address. Keep up the Great Job Teams Members..... More

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My car drove and looked brand new after the service. Great experience. Thank you Kia Great experience. Thank you Kia More

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Great service and quality, Brenda is the best! ! Never had a problem with their staff ! Never had a problem with their staff More

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Great service. Enjoy working the service personnel. I have enjoyed my new vehicle. I have a customer for over ten years. Enjoy working the service personnel. I have enjoyed my new vehicle. I have a customer for over ten years. More

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Personable, professional, and efficient staff. We will be using Columbus KIA Auto Sport for our service and maintenance needs. We will be using Columbus KIA Auto Sport for our service and maintenance needs. More

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Exceptional customer service from the beginning to the end. Highly recommend this dealership for a wonderful purchasing experience. The most wonderful thing is that the entire team from sales to service end. Highly recommend this dealership for a wonderful purchasing experience. The most wonderful thing is that the entire team from sales to service treat you like they actually want you to keep coming back to them. Based on the exceptional customer CARE from Kia in Columbus, GA, I just purchased my second Sorento. Kevin Mosley, my sales representative, was very knowledgeable about the vehicle. He patiently walked me through the operation of the vehicle - taking time to preset some of the controls for me (I'm a non tech-savvy senior, so I truly appreciated his help). He left me feeling very confident, that if needed, he'd be happy to further assist me beyond the sale, however, he was so thorough, I don't think I'll need further assistance. Thanks for a wonderful buying experience. J. Forte Midland, GA More

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Very satisfied with my sales agent Chris Shult, he took the time to hear me out and connect first with my needs before proceeding to walk me thru a car that would meet what I was looking for. Thank you Chr the time to hear me out and connect first with my needs before proceeding to walk me thru a car that would meet what I was looking for. Thank you Chris! More

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Brenda is an excellent service advisor. She truly cares about her customers. She made an appointment for my Kia in a timely manner. I didn’t have to wait any longer than she told me that She truly cares about her customers. She made an appointment for my Kia in a timely manner. I didn’t have to wait any longer than she told me that I would. More

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