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Brendan Flynn
402 Reviews
402 Reviews
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402 Reviews of Brendan Flynn
September 15, 2024
Could not fix the drain on battery of my new 2024 kona 1. 6turbo with several thousand miles when this issue began..Took the car in 4 times and it appears dealer performed the same parasitic electrical diagno 6turbo with several thousand miles when this issue began..Took the car in 4 times and it appears dealer performed the same parasitic electrical diagnostics and the service technicians insisted that the problem was not related to the battery since the codes indicated that the battery was recharging each time. Finally on the fourth visit I insisted they replace the battery...The dealer indicated even though all was under warranty, I would have to pay not only for the battery, but also for the labor to install...the total came to $313. None of this should be on the customer's back. I had no reliable vehicle and each time I brought the car back because of a dead battery (had to have it jumped).I felt like I was a nuisance to them. (No loaner was available and no manager attempted to help solve the issue.)Not a customer who has leased over 7 cars from this dealer over the years. The Service manager WAS MIA until I contacted corporate headquarters and asked for help...very poor effort from the dealer to satisfy a 20 year customer More
by g.georgeclos
Verified CustomerOther Employees Tagged: Mike Aslan , David LaLonde, Bryan Mulligan
September 14, 2024
I had a great experience. I was visiting Akron, Ohio from Indianapolis in Genesis G90 2023. I got two flat tires and I seem to get a lot in that car. They get the tires and my I was visiting Akron, Ohio from Indianapolis in Genesis G90 2023. I got two flat tires and I seem to get a lot in that car. They get the tires and my car on the road the same day. Thanks for great service. More
by swise
Other Employees Tagged: Bryan Mulligan
September 12, 2024
Quick, easy, and helpful. This dealership is great to work with. Everyone is willing to take time to explain things and the job gets done quickly. This dealership is great to work with. Everyone is willing to take time to explain things and the job gets done quickly. More
by cscheeff82
September 12, 2024
Very poor customer service. Very difficult to get service appointments in a timely manner. Waiting 2 months for an appointment is unacceptable. Very difficult to get service appointments in a timely manner. Waiting 2 months for an appointment is unacceptable. More
by jphenney
Other Employees Tagged: Mike Aslan , David LaLonde, Bryan Mulligan
September 07, 2024
Nothing to say. Service ok tried to upsell me a new tire when the tire I had a screw in. I had it checked at a local tire shop and they plugged it. Service ok tried to upsell me a new tire when the tire I had a screw in. I had it checked at a local tire shop and they plugged it. More
by richdyke78
September 03, 2024
They seem to struggle at everything. Purchase of the car 5 years ago was not enjoyable and getting service done recently was a very unpleasant process. Purchase of the car 5 years ago was not enjoyable and getting service done recently was a very unpleasant process. More
by Pro327
Other Employees Tagged: Mike Aslan , Chris Boger
August 21, 2024
When I arrived it was very unclear as to where I should go. I parked and walked toward the front of the building and happened to run into an employee who was on a smoke break and he told me where I needed go. I parked and walked toward the front of the building and happened to run into an employee who was on a smoke break and he told me where I needed to go. Simple signage would prevent that. Also, the part that my car needed was not on site and had to be ordered, so the work that I was scheduled for could not be performed; I am still waiting for the part to arrive so I can get the work done. There was another recall that needed to be taken care of, so that got done at least. More
by redjr123
