Brendan Flynn | Page 22

There was a problem during the return of my Genesis gv70 after being serviced for a recall, but Bryan Mulligan was very courteous and handled it to my satisfaction. I will continue servicing my Genesis at after being serviced for a recall, but Bryan Mulligan was very courteous and handled it to my satisfaction. I will continue servicing my Genesis at this dealership. More

by sj_walters Verified Customer Verified Customer

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I bought a new car and had issues at 125 miles. I brought it in and was told it was a glitch and to bring it back if it happened again (check engine light). Problem happened again but Mr. Russ di I brought it in and was told it was a glitch and to bring it back if it happened again (check engine light). Problem happened again but Mr. Russ didn't document first visit, so it took awhile to sort out with Brian Miller. More

by Jim D Verified Customer Verified Customer

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If you want a dealer that doesn’t answer the phone, return your calls or actually fix your car, this is the place for you! Had my Genesis GV70 towed there for warranty work when 56 different error l return your calls or actually fix your car, this is the place for you! Had my Genesis GV70 towed there for warranty work when 56 different error lights went off and the windows, doors and then signals stopped working and it wasn’t safe to drive. Crestmont left it outside for more than a week with the windows down before they even looked at it, despite me calling every day for an update. After 20 days of driving a rental (because I wasn’t given a loaner) they couldn’t figure out the problem and didn’t fix anything. Which made Genesis try to stick me with a $1800 rental bill because they only cover the cost of a rental if warranty repairs are made. More

by cle1453 Verified Customer Verified Customer

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Anna was an amazing saleswoman. She made leasing a vehicle a breeze. The finance manager was very nice and courteous as well. Overall it was a great experience. She made leasing a vehicle a breeze. The finance manager was very nice and courteous as well. Overall it was a great experience. More

by lisamdray Verified Customer Verified Customer

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Curious explain all my questions so I understand 👍if I wii need tires or wipers everything was OK wii need tires or wipers everything was OK More

by patriciaschultz96 Verified Customer Verified Customer

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Don't sign a decline of maintaince quickest oil change ever!! Got home no fluids topped off, engine air and cabin filters needed replaced no mention of that. No form stating things were good. Leaving on a ever!! Got home no fluids topped off, engine air and cabin filters needed replaced no mention of that. No form stating things were good. Leaving on a long road trip was hoping to get the 100 point inspection for safe travels. Usually they do not this time 20 minute oil change!! Don't sign a decline of service!! More

by gjonesee Verified Customer Verified Customer

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My experience was great. Nice clean waiting room. My car was returned to me in the time they told me it would be . It was washed. So nice. Nice clean waiting room. My car was returned to me in the time they told me it would be . It was washed. So nice. More

by jeannetheis1 Verified Customer Verified Customer

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I showed up about 25 minutes late, I was having a horrible day. Brendan reassured me I had made it in time and that they could still take my appointment. He recommended the carbon filter be replaced horrible day. Brendan reassured me I had made it in time and that they could still take my appointment. He recommended the carbon filter be replaced and eased my mind about the sounds the AC was making. We chatted about concerts and VA Beach for a few. Cresmont Service Department took care of my car and in about an hour I was on my way back to dealing with my water heater busting. Thanks, Brendan!!! More

by rai0617 Verified Customer Verified Customer

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I had never worked with Crestmont Hyundai before and just unexpectedly stopped by when I started looking at different brands and models to replace my current car. Decided to do an initial test drive of some unexpectedly stopped by when I started looking at different brands and models to replace my current car. Decided to do an initial test drive of some vehicles and left to continue my search and they totally understood my process. Came back a few days later for another test drive and was very impressed with the product, the sales representative and dealership. These guys made the selling experience very easy, quick and transparent! No pressure at all and I received what I thought was a very good price. Sales representative was Joe Yun -- very knowledgeable and enjoyable to work with. He was not a high-pressure, you-have-to-buy-right-now kind of guy. If he was (or if anybody was) I would have immediately walked. He went over and above to make sure things went well before, during, and even after the sale to see how things were going and asked if I had any questions or concerns. Also helped me get connected to service and get some unexpected key issues resolved. Brendan Flynn in service was very helpful, friendly and responsive in getting final service completed in a timely manner. From at least my experience, I would certainly give them a look and a try. More

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In person experience very good. However, phone system is not working properly as well as voice mails However, phone system is not working properly as well as voice mails More

by gfinkler55 Verified Customer Verified Customer

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