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Dealership Experience
8 yrs, 3 mos
125 Reviews
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125 Reviews of Brenden Fulda
Verified Customer
July 17, 2021
The young guy who helped us was great very professional told us how long it would take and he was right on very good guy told us how long it would take and he was right on very good guy More
by charlesmellon57
Other Employees Tagged: Cisco Gonzalez, Adam Hensley , C4 Analytics, Alex Lansdowne, Edmond Leon, Brian Medina
July 15, 2021
After my truck was serviced and had the air bag replaced. I picked it up and when driving it away noticed that the airbag light was on. This caused me to return to the service bay find the servic replaced. I picked it up and when driving it away noticed that the airbag light was on. This caused me to return to the service bay find the service advisor and explain what was going on. Then I had another wait while my truck was being diagnosed and repaired. It turned out the mechanic had not properly plugged the new airbag in and hadn't checked the dash to see it his work was correct. I also asked for the interior filter to be replaced and it was not done. I've had this truck serviced at Quebedeaux since it was new and I can positively say that the service dept. has gone downhill. Best regards. Jock Taylor More
by taypow1
July 13, 2021
GMC Service Dept. Poor wayfinding signs/directions for GMC Service Dept. Poor wayfinding signs/directions for cars during busy times and long lines. stood in service lobby for 20 min while half a dozen e GMC Service Dept. Poor wayfinding signs/directions for cars during busy times and long lines. stood in service lobby for 20 min while half a dozen employees ignored my presence. Waited all day for a simple recall fix and when I call at 4:30 for update they tell me that my car was overlooked and not even seen. Because of this My schedule was affected and I was without a car for at least 48hrs. Poor experience overall. More
by MLANKE
Other Employees Tagged: Adam Hensley , Edmond Leon, Brian Medina
July 05, 2021
Very bad service they take to manny days to have the car ready ready More
by maria.dlacerda110
Other Employees Tagged: Cisco Gonzalez, Adam Hensley , C4 Analytics, Alex Lansdowne, Edmond Leon, Brian Medina
July 02, 2021
They're great dealership to work with. They're customer service is excellent their employees are pleasant and nice to their customers. service is excellent their employees are pleasant and nice to their customers. More
by TB.BENBETT
Other Employees Tagged: Adam Hensley
July 01, 2021
Sadly, it was very bad. We bought the car in May, waited until nearly July before we received it, and it still was not serviced properly. Everyone passed the buck. No one would take responsibility. Trying t until nearly July before we received it, and it still was not serviced properly. Everyone passed the buck. No one would take responsibility. Trying to reach someone by phone was impossible. No one returned calls. I was even hung up on when an employee said I was connected to the wrong extension. This was not consistent with our other experiences there but enough to make me not want to return. More
by swensonmg
Other Employees Tagged: I will not mention names.
July 01, 2021
They gave me the car about 7 months after I ordered it and it was different from what I asked for, they never answered the phone, very poor communication and they told me lies, I am very dissatisfied with and it was different from what I asked for, they never answered the phone, very poor communication and they told me lies, I am very dissatisfied with the customer service in that company More
by hectorlozoyap
Other Employees Tagged: Cisco Gonzalez
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