Dealership Experience
8 yrs, 5 mos
127 Reviews
Write a Review127 Reviews of Brenden Fulda
April 21, 2021
I'm very disappointed by this action, They do not know how to help with my reward points to pay my oil changed bill and I hope for the next maintenance appointment, the technicians crew be more prepared t how to help with my reward points to pay my oil changed bill and I hope for the next maintenance appointment, the technicians crew be more prepared to bring a better service. I think we deserve a better service. I think the GMC brand has been a symbol for this country and the costumers. thank you. More
Other Employees Tagged: Adam Hensley , Edmond Leon, Brian Medina
April 20, 2021
Upon entrance to the main lobby, we came across Jon Hicks who quickly offered us something to drink and was ready to answer questions. Thanks Jon for preparing our car for delivery. Jon introduced us to Norm who quickly offered us something to drink and was ready to answer questions. Thanks Jon for preparing our car for delivery. Jon introduced us to Norma who also was professional and catered to our car buying experience. Because of Norma's attention to detail, professionalism and five star customer service we bought the vehicle. Big thanks to not making us feel obligated to make a purchase. This was the best deal in 20 years! I received a reasonable offer for my trade. Thanks Quebedeaux, I will buy again soon! More
Other Employees Tagged: Norma
April 18, 2021
It took four days of my car sitting in the garage before they could even work on it. Why can’t they coordinate with the adjuster so that it’s in the garage on the day they’ll come by and look at it? The ser they could even work on it. Why can’t they coordinate with the adjuster so that it’s in the garage on the day they’ll come by and look at it? The service was covered by the service plan we purchased through them, but the quoted cost Quebedeax claimed was $200 more then the garage that originally found the issue (and would have fixed that same day) ... making the service plan, so far, feel like a real pain with little benefit! More
April 13, 2021
It is a good dealership. I think the check in process is a bit slow. I waited in my car and felt ignored. Finally someone helped me. The staff is nice. a bit slow. I waited in my car and felt ignored. Finally someone helped me. The staff is nice. More
Other Employees Tagged: Adam Hensley
April 08, 2021
Great service, great customer service 😁. We traveled far to the area and it was worth it. When we purchased the new vehicle, experience was great to the area and it was worth it. When we purchased the new vehicle, experience was great More
Other Employees Tagged: Adam Hensley , Edmond Leon, Brian Medina
March 29, 2021
These guys always go above and beyond to make sure things go right. Very professional and thorough. They make you feel right at home. Thanks and you are all appreciated, go right. Very professional and thorough. They make you feel right at home. Thanks and you are all appreciated, More
Other Employees Tagged: Adam Hensley , Derrick Blackburn, Brian Medina, Hector, Fernando, Tim M.
March 19, 2021
Worst experience ever for a simple oil change! I had a 1:00 appointment, and arrived 10 minutes early. I asked about my car at 1:30 and was told they were backed up but would get to it soon. At 2:30 I a 1:00 appointment, and arrived 10 minutes early. I asked about my car at 1:30 and was told they were backed up but would get to it soon. At 2:30 I asked about my car again, and the service advisor asked which car was mine. I told him the white GMC sitting under the awning, in the same place I parked it 1 hour and 40 minutes earlier. That did get their attention and they worked to get it in. 45 minutes later it was done and I was offered a $12 discount. The good news is that I now know where to not go for an oil change! They were supposed to rotate the tires but I am guessing that did not get done, and all four tire needed air which they did not do either. More
Other Employees Tagged: Adam Hensley , Edmond Leon, Brian Medina
March 04, 2021
After a good experience buying our car in 2018, it all came crashing down yesterday. We had an 11:00 apt for an oil change. At 1 PM the car was still in the driveway waiting to get into the garage. we did came crashing down yesterday. We had an 11:00 apt for an oil change. At 1 PM the car was still in the driveway waiting to get into the garage. we did not get out until 2:30! We are through with their service department and will go somewhere else for our next car. More
Other Employees Tagged: Adam Hensley , Edmond Leon, Brian Medina
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