Brenden Fulda | Page 8

car issue wasn't resolved, wished I never bought car...service sucks..Brenden was only one that listened to me...he looked dissatisfied when I picked up car like he knew it wasn't fixed. car...service sucks..Brenden was only one that listened to me...he looked dissatisfied when I picked up car like he knew it wasn't fixed. More

by diane.trujillo Verified Customer Verified Customer

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Routine Oil change and tire rotation Took 5 hours Scheduling very poor They appear to over schedule or not give any priority to appointments .I had to take it back because it leaked making making a Scheduling very poor They appear to over schedule or not give any priority to appointments .I had to take it back because it leaked making making a puddle on my garage floor for 2 days after Another appointment another 2.5 hours Bad experience More

by rccermak Verified Customer Verified Customer

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Service was great. Kkk k k k k k k k kk k k kk k kk kk k k k k k k kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk k k k k k kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk More

by JOLUMO217 Verified Customer Verified Customer

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Our new 2021 Buick Encore surprisingly has squealing brakes when backing and sometimes stopping forward. Especially true when brakes are cold. The results where that the tech test drove but did not hea brakes when backing and sometimes stopping forward. Especially true when brakes are cold. The results where that the tech test drove but did not hear the brakes. Not sure if they backed up otherwise they would have heard the squeal. We scheduled an appointment and never heard form the service advisor, tried calling and calling, often the phone rang and rang no voicemail and could not leave a message. Finally we drove back to dealership, waited for the service advisor while he did paperwork and was told the car would not be ready today due to the tech doing a diagnostic on another matter, noisy engine when cold. The next day we received a call, picked up the car and low and behold the brakes continued to squeal when backing out of the garage, cold or not! We purchased an Enclave in 2013 & never had such poor communication or results with the service department. We are NOT happy that the brakes continue to squeal when backing. More

by rayraywoody Verified Customer Verified Customer

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Excellent job on our oil change, tire rotation and multi point inspection! Completed in a timely manner! Informed me of an oil leak on upper oil pan gasket! Will be getting thst taken care if soon! point inspection! Completed in a timely manner! Informed me of an oil leak on upper oil pan gasket! Will be getting thst taken care if soon! More

by kpennell1 Verified Customer Verified Customer

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They didn't do anything and worse they messed up the plastic under my car which came apart as I was driving. I will need to go elsewhere plastic under my car which came apart as I was driving. I will need to go elsewhere More

by LELAWXS27 Verified Customer Verified Customer

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what a great place to go to for work on cars. This place is busy busy busy but the atmosphere is great, its great to watch the employees do their best to serve but as i said its so busy here they must be do is busy busy busy but the atmosphere is great, its great to watch the employees do their best to serve but as i said its so busy here they must be doing something right. More

by HaileyFiore Verified Customer Verified Customer

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My family and I have been using Quebedeaux Pontiac and now Buick for service as well as for vehicle purchase for many years. I recently bought a used 2015 mustang from you which had to be towed back to th now Buick for service as well as for vehicle purchase for many years. I recently bought a used 2015 mustang from you which had to be towed back to the dealer 2 days later because of a set of badly corroded battery cables which should have been caught in any vehicle inspection. Then after waiting for 8 days my car was returned with the negative battery cable replaced, I was not charged for the towing or repair which I am thankful for. However 9 days later I had to return the vehicle to have the badly corroded positive battery cable replaced, which I was thankfully only charged half price for. I know the pandemic has screwed up everything, but being disabled I'm half afraid to even drive the car for fear I'll not make it home. Please Quebedeaux do BETTER !! More

by JEFFREYEDWINWILSON1161999 Verified Customer Verified Customer

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I'm very disappointed by this action, They do not know how to help with my reward points to pay my oil changed bill and I hope for the next maintenance appointment, the technicians crew be more prepared t how to help with my reward points to pay my oil changed bill and I hope for the next maintenance appointment, the technicians crew be more prepared to bring a better service. I think we deserve a better service. I think the GMC brand has been a symbol for this country and the costumers. thank you. More

by DJARAMILLOR Verified Customer Verified Customer

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Upon entrance to the main lobby, we came across Jon Hicks who quickly offered us something to drink and was ready to answer questions. Thanks Jon for preparing our car for delivery. Jon introduced us to Norm who quickly offered us something to drink and was ready to answer questions. Thanks Jon for preparing our car for delivery. Jon introduced us to Norma who also was professional and catered to our car buying experience. Because of Norma's attention to detail, professionalism and five star customer service we bought the vehicle. Big thanks to not making us feel obligated to make a purchase. This was the best deal in 20 years! I received a reasonable offer for my trade. Thanks Quebedeaux, I will buy again soon! More

by JR Verified Customer Verified Customer

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