Brent Buff
Brent Buff at Paramount Ford

Brent Buff | Page 33

Sales Consultant

Paramount Ford

101 Malcolm Blvd.
Valdese, NC 28671

Contact Me
5.0
369 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

39 yrs, 1 mo

Specialties & Trainings

Best of Burke 2023

Best of Burke 2011

View more specialties & trainings
5.0

369 Reviews

Write a Review

369 Reviews of Brent Buff

November 27, 2017

Dealership Rating
Employee Rating

Pleased Stopped by here to look at their used cars on a Saturday morning. Bought a car and was on my way home by lunch. Very helpful and a pleasant environmen More

by Cassie
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mark Robinson

Dec 01, 2017

Paramount Ford responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Best, Russell Childers | Sales Manager | rchilders@paramountauto.com

November 01, 2017

Dealership Rating
Employee Rating

Being from a great dealership for the third time My rating for this dealership is a 10 can't get any better than that but the rating for my picture is a 0. Everyone there was super great More

by Patty's cakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Porter, Mark Robinson

Nov 02, 2017

Paramount Ford responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Chris Pridgen | General Sales Manager | cpridgen@paramountauto.com

October 08, 2017

Dealership Rating
Employee Rating

Great car buying experience By far the easiest car purchase I have experienced. They were very accommodating to my busy schedule. Brent, Russell, and Andrea are the best!!! The More

by Fasterthanu 12
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russell Childers , Andrea Abernethy

Oct 12, 2017

Paramount Ford responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

October 01, 2017

Dealership Rating
Employee Rating

great service! I wish to thank and highly recommend this dealership to anyone interested in purchasing a vehicle. They were all kind and courteous and most of all kn More

by Vickycobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabe Ramos, Mark Robinson

Oct 03, 2017

Paramount Ford responded

We love hearing about customers that have a terrific experience at our dealership. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

August 25, 2017

Dealership Rating
Employee Rating

Best Truck Buying Experience Ever!!! In he past, I dreaded the need for a car purchase! I hate the games many dealerships put you through to buy a vehicle. UNTIL, my husband and I purcha More

by loveourtruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2017

Paramount Ford responded

Thank you for your kind words and for taking the time to inform us of your positive experience. I am sincerely pleased to know that Brent's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

August 17, 2017

Dealership Rating
Employee Rating

Fast and was o top of my deal every step of the way Came into the dealership without a appointment and in 3 hours had a deal done and drove away in a 2017 new car ,very happy with the deal and service f More

by Baker1437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2017

Paramount Ford responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

August 02, 2017

Dealership Rating
Employee Rating

Find Brent Buff to purchase your car from. My previous car experience was a nightmare. From the moment I met Brent, he was the salesperson if you will that I wanted to buy my car from. That ole More

by Roberta Trantham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sorry name escapes me, but he writes like Donald Trump's, He finalized all paperwork.

Aug 02, 2017

Paramount Ford responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Brent was able to meet your needs. At Paramount Ford Hyundai of Valdese, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

Aug 03, 2017

Roberta Trantham responded

I wanted to add that when my final paperwork was completed, I found that he worked even harder to explain and get me the numbers that I felt good with. Both he and Brent, very professional, in a comfortable way. Thanks.

June 29, 2017

Dealership Rating

Run and Hide I have been buying Fords from local dealers since 1994 and this is by far the absolute worst dealership I have ever dealt with.Had a bad experience wi More

by TimB123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Eric Chapman, JR Dula

Jun 30, 2017

Paramount Ford responded

Tim, I am sorry to hear you did not have a pleasant experience with our dealership. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

Jun 30, 2017

TimB123 responded

I asked the service tech that day if I could speak to Brent or JR .He said they are off today then I asked to speak to his manager and he said he wasn't there either.So I told him to tell them to call me but didn't get a call till I sent Brent a private message to call me.I have talked to him several times since then in which he said the Ford place will not do anything for you but I will pay for it out of my pocket if you want me to.I declined and told him it was just the principle of the situation. I do 90% of my own service work and if they will buck me over a 70 dollar part whats going to happen if I have a bigger problem after all the service tech wrote on the receipt he gave me that I declined the 30000 mile service and this could void the remainder of my warranty.I have since replaced the part.

June 29, 2017

Dealership Rating
Employee Rating

Used truck purchase form Paramount Ford I had a great experience with my salesperson Brent Buff on the first call. I aksed if the truck was still on the lot and if it was a smoker's truck p More

by Alan
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2017

Paramount Ford responded

Alan, thank you for this awesome review. Brent is an exceptional employee and we appreciate him for giving you a great experience. Please come see us for any future needs. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

June 25, 2017

Dealership Rating
Employee Rating

Courteous staff, exceptional service. I have used this dealership for my last six new vehicle purchases. They always go above and beyond to make it a pleasant experience. Brent, J R, Gabe, More

by Redbirds_fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: J C Childers, Gabe Ramos, J R Dula

Jun 26, 2017

Paramount Ford responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from our dealership. We can’t wait to see you for your next servicing appointment! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

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